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Filevine vs Assembly Neos Comparison (2026)

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Good recommendations?

Filevine

Assembly Neos

Overview

Filevine is an all-in-one legal billing platform. Easily track time, bill clients, and receive payments all in one place.

Neos is case management software purpose-built for personal injury firms with intelligence built into every case.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

109

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

301

221

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.3

204

133

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“The centralized case record, with tasks, notes, texts, and documents in one place, does make it easier for my team to see what’s going on without chasing information across multiple tools.”

Christi L.

COO

“Filevine dedicates a Representative to respond to issues and questions, and connect you to the appropriate person(s) to help -- billing, training, implementation, etc.”

Susan Z.

Paralegal for Atty David C Farr

“I must say that everyone I have been in contact with at Filevine has made me feel like I am their only customer -- they value my input, and work to customize Filevine to address our practice in a one attorney and one paralegal/"everything person". ”

Susan Z.

Paralegal for Atty David C Farr

Pros

“It has great features like AI, case summary, document generation, email integration, and you can post notes and/or emails to the case so nothing gets lost and everyone can access the information. ”

Hannah S.

Litigation Medical and Billing Specialist

“From case management and document organization to workflow automation and team collaboration, Neos has streamlined countless aspects of our daily operations.”

Kim C.

Office Manager

“You definitely get the value for the money spent for the amount of time saved to have your files at your fingertips as well as documents and the calendar interaction with Outlook!”

Rose S.

Office Administrator Paralegal

Cons

“Every time I expressed my concerns, FV employees would demand to address on phone/Zooms (never in writing) which prevented transparency in handling and also demanded an extraordinary amount of time in my schedule.”

Lori W.

Owner and Attorney

“They did not allow access to software before signing contract -they do a customized demo (cannot be downloaded - only played "live" during sales call) that inaccurately portrays the actual product.”

Lori W.

Owner and Attorney

“Filevine promised a modern, scalable case management system for law firms—but over time, it has become an increasingly expensive platform that underdelivers on core functionality while aggressively upselling basic features.”

Christi L.

COO

Cons

“This has limited our ability to implement offline conversion tracking and build reporting dashboards leadership is actively asking for. When Neos positions itself as having an open API and being collaborative with client teams, the lack of follow-up here has been frustrating and disruptive.”

Joseph C.

Markreting Director

“The number of tabs you can have opened, i will not allow you to open as many as you want it makes you close tabs in order to open a new one.”

Jetta H.

Intake Zar

“A manager is now involved, but rather than reviewing the existing correspondence, we have repeatedly been asked to restate information already provided. Whether our cancellation request is ultimately granted is almost beside the point.”