getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ePACT Logo

Emergency & Health Forms Automation for Recreation

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

ePACT - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

ePACT overview

What is ePACT?

ePACT emergency forms automation helps you keep recreation and community programs running safely. Secure EHR, waivers, COVID screening, contactless check-in and emergency communications ensure compliance while reducing costs. ePACT is designed to fit the way you work - through customizable forms and seamless integration with recreation management systems including ActiveNet, Daxko, RecTrac and Traction Rec.

ePACT can be used by any organization that collects emergency information to support communities, adults, and children both day-to-day and in a crisis, and offers native apps for Android and iOS.

Emergency and medical information is collected from families through ePACT, as well as additional data including consents, waivers, medical authorization forms, immunization records, and special accommodations. eSignature tools allow families to accept waivers online with a date-stamped electronic signature and IP address information. Additional forms that require wet signatures, such as third-party waivers or immunization forms, can also be collected and managed, allowing users to store, and report on, all necessary information and forms in one place.

ePACT includes redundant communication options for contacting and sharing information with members and emergency contacts. Email and SMS messaging enable the sending of general updates and emergency alerts, and voice messaging can be used to communicate with members who may not have access to mobile phones or email. ePACT also supports roll call messaging, which allows users to send two-way communications via text with a response required from recipients. Message delivery can be tracked, and users can view answers from members to provide assistance or ensure that off-site staff are safe.

Key benefits of using ePACT

• Contactless QR code check-in/out to eliminate high touch processes.

• Electronic COVID pre-screening & Vaccine tracking

• Seamless integration with with recreation management systems including ActiveNet, Daxko, RecTrac and Traction Rec.

• Customizable EHR forms to fit your organization's needs

• Collect medical and emergency information for families and easily manage additional information such as waivers, consents, special accommodations, immunization records, medication authorization forms, and more.

• Collect and manage additional forms that require a wet signature, such as immunization forms or third-party waivers. Track their collection and filter for them so that your organization can collect all the information and forms it needs in one place.

• Families accept waivers with a date-stamped electronic signature and IP address, helping your organization meeting licensing, legal, and/or insurance requirements.

• ePACT's Check In, Check Out feature helps improve drop-off and pick-up processes, ensuring the safety of participants, and allowing records to be archived for licensing requirements across all programs.

• Communicate with members and their emergency contacts via email, text, and voice messaging to ensure that everyone receives important updates and information in real-time.

• Filter, and create custom reports for, members to identify outstanding information required by your organization, search for records with additional notes and comments, or look for members with specific information such as dietary requirements, media consent, allergies, and more.

• Securely store archived views of member records online to meet legislative requirements and ensure secure long-term data retention.

• ePACT's Mobile App (Android and iOS) provides secure access to member emergency data any time, anywhere, even without an internet or cellular connection, allowing staff to view medical and contact details at a glance, and communicate quickly in an emergency.

Starting price

3per user /
per month

Alternatives

with better value for money

ePACT’s user interface

Ease of use rating:

ePACT pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(47)
5(63)

What do users say about ePACT?

From quickly setting up our dashboards, to offering a team training on the software and finally their quick customer service with technical issues.

Select to learn more


Who uses ePACT?

Based on 110 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Recreational Facilities and Services
Sports
Nonprofit Organization Management
Government Administration
Others

Use cases

- Not enough reviews
-
-
-
-
-

ePACT's features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Attendance management
Check-in/Check-out
Child Care
Communication management
Contact database
Contact management
Customer database
Customizable forms
Customizable reports
Customizable templates
Data capture and transfer
Data import/export
Document management
Electronic signature
Email management
Employee management
Forms management
Full text search
Mass notifications
Mobile access
Multi-Channel communication
Recurring/Subscription billing
Reminders
Reporting & statistics
Reporting/Analytics
Self service portal
SMS messaging
Two-Way communication

ePACT alternatives

ePACT logo

Starting from

3

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AlertMedia logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hyper-Reach logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RedFlag logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ePACT pricing

Value for money rating:

Starting from

3

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ePACT price and value

Value for money rating:

To see what individual users think of ePACT's price and value, check out the review snippets below.

“We appreciate the excellent customer service and customization. It is great value for your investment and we are very pleased with the overall outcome.”
Verified reviewer profile picture

Danielle M.

General Manager, Child Care

“Help function is well laid out and intuitive; support is outstanding; user friendly interface that is easy to navigate; great uptake from membership on using the app; paperless.”
FK

Fiona K.

Registrar

ePACT integrations (4)

ePACT customer support

What do users say about ePACT customer support?

Customer support rating:

We analyzed 24 verified user reviews to identify positive and negative aspects of ePACT customer support.

Widespread user sentiment highlights fast response times and always-available customer service support.

A significant portion of users appreciate helpful, knowledgeable staff and easy access to support when needed.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base

Training options

Webinars
In person
Documentation
Videos
Live online

To see what individual users say about ePACT's customer support, check out the review snippets below.

“Our families enjoy the convenience and we enjoy how quickly customer service responds to our needs and customizes our options. ”

Verified reviewer profile picture

Danielle M.

General Manager, Child Care

“Customer service is available at all times and response time is quick.”

VJ

Val J.

Child Care Manager

“The customer support team at ePACT is outstanding.”

JB

James B.

Risk and Safety Manager

ePACT FAQs

Q. Who are the typical users of ePACT?

ePACT has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does ePACT support?

ePACT supports the following languages:
English, French, Spanish


Q. Does ePACT support mobile devices?

ePACT supports the following devices:
Android, iPad, iPhone


Q. Does ePACT offer an API?

No, ePACT does not have an API available.


Q. What level of support does ePACT offer?

ePACT offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

Related categories