Lexbe eDiscovery Platform vs Nextpoint Comparison

The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

Search mechanism, ability to code PST files.

Difficulties with file import, specifically with offices that use a different eDiscovery tool

After searching for months for an affordable and easy to use software, Nextpoint was definitely the winner! The software can either be handled by your in-house IT or by Nextpoint. They offer extensive training, but if you have any questions Nextpoint's customer service is astounding. This software has definitely made discovery review less tedious.

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This products integrates smoothly with firm's caseworks, the user interface organizes everything according to its origin, progress and information. There is a huge ammount of features that save time covering reviewing and producing discovery, as well general workload management. The pricing structure and cost relation to value are great.

The legal document management area doesn't include contract management and the ediscovery set of features lacks compliance management.

The pricing structure of Nextpoint simplifies ediscovery and is a tremendous value. Nextpoint's customer service is outstanding and the software is continually improving based on user feedback. A valuable e-discovery tool for law firms of any size.

The software can require technical knowledge and there is a learning curve, but there are ample training videos and documentation.

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Intuitive design makes learning a breeze

The window platform takes up the whole screw

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We don't have a lot of cases that require eDiscovery, but we've noted a definite uptick in the need. I'm only a couple months into using this product and am the administrator. I had very little experience with other platforms run by third-party vendors. What drew us to NextPoint was the ability to manage our matters on our own, which we didn't have when working with vendors. I like how easy it is to set up matters and to customize to each matter's needs. Support is great to work with. I like the Advanced search feature for my new users, it helps them learn how to build searches until they get used to working directly in the search bar. Categories are a nice feature for grouping like items. The new load mapping for load files is great!

Articles in your support center need to be updated. There were many that reference the same types of information, but are different from what the features include now and can contradict information or lead a user to utilize the steps, only to find a process was updated. I've also run into help articles that link to more information and the links no longer work or direct to "page not found" even in some of your more recent articles.

Ease of viewing documents, including related documents and attachments. Searching was also very intuitive. The preview feature also made searching for documents much easier.

There was no ability to bulk download search results with bates stamps.

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Overall, I have enjoyed using Nextpoint. For me, the biggest selling point for Nextpoint is my ability to do everything on my end without requiring PM time to accomplish things in the platform.

Would like to be able to view .dwg/other native CAD-type files.

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

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Nextpoint is an easy to use e-discovery review platform. They make it easy to review thousands of documents with ease.

The keyword search feature could be greatly improved on. Doesn't accurately find documents within the search parameters.

Easy to use; simple to learn; no technical problems

The viewing theater did not always allow proper zooming to review documents that were not of a traditional formal. The easy fix was to download the entire document and open it in its native platform.

Very user friendly compared to other platforms that I have used previously. The customer support is by far the best I've ever had! Cloud-based makes this platform so easy to use while out of the office!

I would prefer all emails automatically attach the attachment when editing in a Bulk Action. I think that should be the standard setting as opposed to having to click Grouped by email family, including related documents and then clicking Email-Family (Emails and attachments).

The cost being based on users only and not the amount of data makes this program very beneficial so that we can assist smaller clients that may not have the money to support an e-discovery platform otherwise.

It is not the easiest software to learn so anytime we add a user for a matter there are extensive amounts of hours that need to be dedicated to training and it makes attorneys not want to learn it.

Thanks for the feedback, Natalie! We are constantly striving to make training and onboarding as smooth and accessible as possible. I do want to note, Nextpoint offers free weekly training which new users may find useful as they are first learning the basics. Sign-ups for the weekly training can be found in the New User Guide at support.nextpoint.com. Additionally, our Help Center is full of training and specific workflow videos which you may find helpful as you continue learning and training new users. If there is ever specific content or training materials you would like to see added to our Help Center, please feel free to send along to us at support@nextpoint.com. Thanks again! Annie

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Nextpoint's software was very easy to set up for our team of lawyers across three law firms and three sets of experts and their teams. Everyone is able to quickly search and find specific documents across the millions of documents and gigabytes of data that we've uploaded into the review platform. Loading the voluminous and frequent productions from biglaw firms coming from two related and active along with from earlier related litigations has been simple and quick.

There has been a learning curve from my past familiarity with Relativity but Nextpoint's support is excellent. Whenever I have questions they are quick to respond and very thorough in helping me.

We love the mobility of access with Nextpoint. We also love the ability to link to any document, search result or document set to direct users to what you want them to see, share or produce. Nextpoint's customer service is unparalleled. The software is updated and refined based on customer feedback. They really value the customer experience. The software is so intuitive, we have been able to significantly decrease our training time, compared to our last review platform.

We are looking forward to a more robust set of administrative tools. There are a few things that require assistance from Nextpoint and we look forward to being able to be more self-sufficient in the future. I understand these features are in the works.