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Nextpoint Logo
Nextpoint
4.4
(211)

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Smart, cloud-based ediscovery software with NO data fees.

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(4)

Nextpoint Pricing, Features, Reviews and Alternatives

Nextpoint product overview

What is Nextpoint?

SINGLE PROJECT PLANS WITH NO DATA CHARGES: Free, unlimited data uploads, processing, hosting, OCR, imaging and productions.

Key benefits of using Nextpoint

  • Predictable, single-project pricing with zero data charges for legal teams of every size.


  • Via a customizable web interface accessible across all devices, Nextpoint offers document review tools for filtering, search, highlight, PDF splitting and reporting.


  • Produce and manage evidence in one place, allowing documents or productions to be exchanged quickly and securely at no additional cost.


  • Use Nextpoint to prepare for hearing and trials with the ability to search depositions, edit transcript videos, assemble court presentations and build electronic witness binders.


  • Two-factor user authentication and the promise of a secured repository for evidence uploads ensures safe storage of SSL encrypted information.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos
    Webinars

    Nextpoint pricing information

    Value for money

    4.4

    /5

    211

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Nextpoint features

    Functionality

    4.1

    /5

    211

    Total features

    57

    3 categories

    Most valued features by users

    Document Management
    Access Controls/Permissions
    Document Storage
    Case Management
    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Email Management

    Nextpoint users reviews

    Overall Rating

    4.4

    /5

    211

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.09/10
    Rating distribution

    5

    4

    3

    2

    1

    105

    89

    15

    2

    0

    Pros
    We like that we have the ability to load, organize, and sort large amounts of data. This is our second ESI software to work with, and it is much more robust in its capabilities with managing data.
    The interface is very easy to understand and navigate. The upload of documents is very easy and the customization of a database is excellent.
    Categories are a nice feature for grouping like items. The new load mapping for load files is great.
    Cons
    The software lacks TAR; customer service/trainers are not terribly sophisticated, lack professional speaking skills, and therefore lack credibility during training.
    Inability to create subfolders in Review. Inability to change folder names in the File Room.
    Sometimes when we use all of the colors, some of the color options when printed appear a lot alike and it can make reading a transcript with all the colors confusing.
    DB
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    Darren B.

    Attorney

    Legal Services, 1-10 employees

    Review source

    Overall Rating

    Great Product for Small Firms

    Reviewed 2 years ago

    Transcript

    Darren B.: I'm Darren. I'm a litigation attorney in Houston, Texas, and I give NextPoint a five out of...

    AK
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    Amy K.

    Legal Services, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Intuitive software. Excellent Customer Service

    Reviewed 3 years ago

    Nextpoint has been such a value add to our firm. The interface is very intuitive. We have had a higher user adoption rate since migrating our data away from our previous on-prem solution. We are utilizing Nextpoint as an enterprise level solution. We migrated 180 databases and are now up to close to 250. We give Nextpoint a workout daily and are happy with it's performance and general ease of use on both the user and the administrative sides. It was a big decision to make to migrate our databases, but it was very much worth the work! We have happier users and admins as a result.

    Pros

    We love the mobility of access with Nextpoint. We also love the ability to link to any document, search result or document set to direct users to what you want them to see, share or produce. Nextpoint's customer service is unparalleled. The software is updated and refined based on customer feedback. They really value the customer experience. The software is so intuitive, we have been able to significantly decrease our training time, compared to our last review platform.

    Cons

    We are looking forward to a more robust set of administrative tools. There are a few things that require assistance from Nextpoint and we look forward to being able to be more self-sufficient in the future. I understand these features are in the works.

    KF
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    Kate F.

    Law Practice, 11-50 employees

    Used monthly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Nextpoint review

    Reviewed 3 years ago

    Overall the experience is positive.

    Pros

    The software is very cost effective and an easy sell to clients.

    Cons

    The software lacks TAR; customer service/trainers are not terribly sophisticated, lack professional speaking skills, and therefore lack credibility during training.

    MF
    AvatarImg

    Michael F.

    Law Practice, 1-10 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Nextpoint

    Reviewed 4 years ago

    We are a boutique firm and handle a limited number of matters in litigation. However, when we do there is always a large number of documents. Nextpoint was one of the first programs compatible with Mac so we signed on with them. Over the years the costs become excessive. We have tried to work with them, but their contracts are never quite what they say they are going to charge us.

    Pros

    It is helpful in searching large productions and organizing voluminous documents.

    Cons

    It can be very expensive and the fees mount up quickly.

    Vendor response

    Thanks for your feedback Michael. We agree that charging users for fluctuating data volumes each project was not perfect. That's why Nextpoint recently announced user-based pricing plans with FREE, unlimited data processing and hosting. Your Account Director be in touch to discuss our predictable per-user plans and the latest software enhancements. You will never have to worry about data volumes again. Thanks. Annie

    NE
    AvatarImg

    Nadia E.

    Legal Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Love Nextpoint

    Reviewed a year ago

    All in all, using Nextpoint is critical to our e-discovery process and I enjoy using it as well as training others how to use it. The support team is also very helpful.

    Pros

    Search tools make document intensive cases easier to handle. Production templates, especially in cases where ESI protocols need to be used, are efficient and user friendly. Easy to view metadata and spot spoliation issues.

    Cons

    I do not like how the de-duplication feature works. Often times, does not work properly at all, especially with production of documents from opposing parties. The software updates have created more margins for processing errors, do not like that when addressed with Nextpoint, we are charged for system error help (this is a recent development). Bulk features have been glitchy lately as well.

    GW
    AvatarImg

    Grant W.

    Law Practice, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Nextpoint works

    Reviewed 2 years ago

    Great account suppor.t

    Pros

    Nextpoint offers a self-service review of your data early. At minimum it is a good early case assessment.

    Cons

    There are features still in progress to catch up to Relativity but in general Nextpoint seems committed to receiving and acting upon feedback.

    Nextpoint FAQs and common questions

    Q. What type of pricing plans does Nextpoint offer?

    Nextpoint has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Nextpoint?

    Nextpoint has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Nextpoint support?

    Nextpoint supports the following languages:
    English


    Q. Does Nextpoint support mobile devices?

    Nextpoint supports the following devices:
    Android, iPad, iPhone


    Q. Does Nextpoint offer an API?

    No, Nextpoint does not have an API available.


    Q. What other apps does Nextpoint integrate with?

    Nextpoint integrates with the following applications:
    Slack


    Q. What level of support does Nextpoint offer?

    Nextpoint offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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