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Nextpoint Pricing, Features, Reviews and Alternatives
Nextpoint product overview
What is Nextpoint?
SINGLE PROJECT PLANS WITH NO DATA CHARGES: Free, unlimited data uploads, processing, hosting, OCR, imaging and productions.
Key benefits of using Nextpoint
Typical customers
Platforms supported
Support options
Training options
Nextpoint pricing information
Value for money
4.4
/5
211
Starting from
No pricing info
Pricing options
Value for money contenders
Nextpoint features
Functionality
4.1
/5
211
Total features
57
3 categories
Most valued features by users
Functionality contenders
Nextpoint users reviews
Overall Rating
4.4
/5
211
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.09/10
105
89
15
2
0
Susan C.
Overall rating contenders
Darren B.
Attorney
Legal Services, 1-10 employees
Review source
Transcript
Darren B.: I'm Darren. I'm a litigation attorney in Houston, Texas, and I give NextPoint a five out of...
Amy K.
Legal Services, 201-500 employees
Used daily for 6-12 months
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Nextpoint has been such a value add to our firm. The interface is very intuitive. We have had a higher user adoption rate since migrating our data away from our previous on-prem solution. We are utilizing Nextpoint as an enterprise level solution. We migrated 180 databases and are now up to close to 250. We give Nextpoint a workout daily and are happy with it's performance and general ease of use on both the user and the administrative sides. It was a big decision to make to migrate our databases, but it was very much worth the work! We have happier users and admins as a result.
We love the mobility of access with Nextpoint. We also love the ability to link to any document, search result or document set to direct users to what you want them to see, share or produce. Nextpoint's customer service is unparalleled. The software is updated and refined based on customer feedback. They really value the customer experience. The software is so intuitive, we have been able to significantly decrease our training time, compared to our last review platform.
We are looking forward to a more robust set of administrative tools. There are a few things that require assistance from Nextpoint and we look forward to being able to be more self-sufficient in the future. I understand these features are in the works.
Kate F.
Law Practice, 11-50 employees
Used monthly for 6-12 months
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Overall the experience is positive.
The software is very cost effective and an easy sell to clients.
The software lacks TAR; customer service/trainers are not terribly sophisticated, lack professional speaking skills, and therefore lack credibility during training.
Michael F.
Law Practice, 1-10 employees
Used other for 2+ years
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We are a boutique firm and handle a limited number of matters in litigation. However, when we do there is always a large number of documents. Nextpoint was one of the first programs compatible with Mac so we signed on with them. Over the years the costs become excessive. We have tried to work with them, but their contracts are never quite what they say they are going to charge us.
It is helpful in searching large productions and organizing voluminous documents.
It can be very expensive and the fees mount up quickly.
Thanks for your feedback Michael. We agree that charging users for fluctuating data volumes each project was not perfect. That's why Nextpoint recently announced user-based pricing plans with FREE, unlimited data processing and hosting. Your Account Director be in touch to discuss our predictable per-user plans and the latest software enhancements. You will never have to worry about data volumes again. Thanks. Annie
Nadia E.
Legal Services, 11-50 employees
Used daily for 2+ years
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All in all, using Nextpoint is critical to our e-discovery process and I enjoy using it as well as training others how to use it. The support team is also very helpful.
Search tools make document intensive cases easier to handle. Production templates, especially in cases where ESI protocols need to be used, are efficient and user friendly. Easy to view metadata and spot spoliation issues.
I do not like how the de-duplication feature works. Often times, does not work properly at all, especially with production of documents from opposing parties. The software updates have created more margins for processing errors, do not like that when addressed with Nextpoint, we are charged for system error help (this is a recent development). Bulk features have been glitchy lately as well.
Grant W.
Law Practice, 51-200 employees
Used weekly for 1-2 years
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Great account suppor.t
Nextpoint offers a self-service review of your data early. At minimum it is a good early case assessment.
There are features still in progress to catch up to Relativity but in general Nextpoint seems committed to receiving and acting upon feedback.
Nextpoint FAQs and common questions
Q. What type of pricing plans does Nextpoint offer?
Nextpoint has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Nextpoint?
Nextpoint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Nextpoint support?
Nextpoint supports the following languages:
English
Q. Does Nextpoint support mobile devices?
Nextpoint supports the following devices:
Android, iPad, iPhone
Q. Does Nextpoint offer an API?
No, Nextpoint does not have an API available.
Q. What other apps does Nextpoint integrate with?
Nextpoint integrates with the following applications:
Slack
Q. What level of support does Nextpoint offer?
Nextpoint offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat
Common Nextpoint comparisons
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