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2way
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messages, WhatsApp, Customer support, LiveChat
Table of Contents
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2way - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2021
2way overview
What is 2way?
2way is the simple chat solution that helps you to lead a powerful, truly two-way conversation with customers through the interface they find the most convenient.
Integrate 2way with your LiveChat to receive and reply to text messages from different channels (SMS, WhatsApp) in LiveChat app.
The canned response, CRM integrations, automation, role management - all LiveChat features you love also work with 2way integration.
Now you can talk to your customers just like a friend, at the right time, wherever they are, using their favourite platform, on their choice of device, via text messaging, or a call.
And what is most important – finally, you can initiate the conversation, not just reply and 2way works with any LiveChat plan ;).
2way is a solution dedicated for leading, customer-centric brands from e-commerce, retail, and many more...
INDUSTRIES:
Telecommunication
Dispatch & Logistics
Banking/ Finance/ Insurance
Real Estate
Diagnostics/Medical/Dental offices
Groceries /Food trucks/ Restaurants
School/Education/Online educational platforms
Fitness & Gym
Spa & Beauty
Hotels/Hospitality
HR/ Recruitment
Nonprofits
Entertainment venues
Simple to use, simple to install, simple to fall in love with 2way.
Key benefits of using 2way
Retaining is 6-7 times cheaper than attracting new customers. Foster customers’ loyalty, understand likes, dislikes, purchase decisions, preferences, monitor feedback
2. Boost sales & upsell
Provide an immediate response to customers’ unique needs eliminating competitive alternatives. Generate more sales by the problem-solving approach.
3. Manage Internal resources
Monitor conversations, analyze customers' behavior, discover new options, test dedicated strategies, optimize internal resources.
Starting price
per month
Alternatives
with better value for money
2way’s user interface
2way reviews
Overall rating
5.0
/5
2
Positive reviews
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
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1
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2way's features
Features rating:
2way alternatives
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Starting from
1
Per month
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2way pricing
Value for money rating:
Starting from
1
Per month
Per Feature
User opinions about 2way price and value
Value for money rating:
2way integrations (1)
Top integrations
2way support options
Typical customers
Platforms supported
Support options
Training options
2way FAQs
2way has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does 2way support?
2way supports the following languages:
English
Q. Does 2way offer an API?
Yes, 2way has an API available for use.
Q. What level of support does 2way offer?
2way offers the following support options:
Email/Help Desk, Chat, FAQs/Forum