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ActiveCampaign vs Mailrelay Comparison (2026)

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Good recommendations?

ActiveCampaign

Mailrelay

Overview

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Everything is included in the largest free account on the market, allowing you to send up to 80,000 emails per month at no cost to up to 20.000 contacts. Each month. Support is included so you can start without any problem.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

2.5K

1.7K

682

118

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.4

113

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“Its built-in CRM allows us to manage pipelines, track deals and score leads, ensuring every opportunity is followed up at the right time.”

Mamute N.

Sales and Marketing Specialist

“It automatically captures and organizes leads from our website, trade shows, product enquires and referrals, ensuring every sales opportunity is accounted for from the very beginning.”

Mark S.

Sales Director

“It has completely redefined the way we execute sales and marketing initiatives, making it easier to attract new prospects, nurture customer relationships and convert opportunities into successful deals. Since adopting the platform, our campaigns have become more targeted, our sales processes more efficient and collaboration between sales and marketing teams has improved.”

Mark S.

Sales Director

Pros

“What has stood out most is the quality and responsiveness of the customer support. When we experienced an email delivery issue related to a shared sending IP, the support team reacted quickly, explained the problem clearly, and moved us to a high-reputation IP at no additional cost.”

Ballet F.

Producer

“We find Mailrelay's ability to add links to a specific section of our website (tour descriptions, calendar, or ticket purchase) very useful.”

Dita P.

graphic designer

“I had all my websites and projects there and was desperate to find a proper platform that suits my needs (both for small projects with free subs and for bigger ones with paid but more balanced plans).”

Xavier M.

Marketing

Cons

“The high pricing levels are not good value since our international B2B database is expanding, and customer service or specific client service is much too slow when we require to make difficult security permissions to our regional salespeople.”

Christopher A.

Commercial Director

“When I attempted to change my billing from annual to monthly for the same plan, the company claimed it had migrated my account from an old model to a new one and that it would now cost more than 7 times what I was paying previously because I was "downgrading."”

Kathryn S.

Owner

“We need this for use cases like authorised reps, next of [sensitive content hidden], and broker–client relationships, and it’s frustrating that a CRM level product doesn’t support it.”

Dan T.

CMO

Cons

“The main issue we experienced was related to the reputation of the shared sending IP, which caused some emails to be rejected by recipient servers and generated a significant number of soft bounces.”

Ballet F.

Producer

“Sometimes is a bit tricky and the interface is not as responsive as I'd like.”