GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

AskNicely vs Experience.com Comparison (2026)

Add to Compare

Compare similar apps

SurveyMonkey

4.6

Trustpilot

4.5

Good recommendations?

AskNicely

Experience.com

Overview

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

Experience.com is a customer experience (CX) suite designed to manage the satisfaction and engagement of customers throughout their journey. With the CX Campaigns, professionals can automate survey requests, personalize outbound campaigns, send anonymous surveys, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

399

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

101

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“We get a decent response rate on our NPS survey.”

Daniel R.

Co-founder

“The throttling of surveys seems to work well.”

Daniel R.

Co-founder

“It is great to hear the good feedback from pateints”

Arwa A.

Dentist

Pros

“This immediately changed the rankings to where only those professionals paying for the extended web presence, which alone could be a great feature, are the ones at the top, regardless of if they are the highest ranking professionals by review quality and count.”

Maverick J.

Mortgage Loan Originator

“Experience gives me the ability to have my customers reach out & market me directly to my market & leave positive feedback on their relations with me.”

Jacob J.

Loan Originating Partner

“Its a great source to put all your reviews into one spot, so any customers can get a full shot of all the info and reviews before working with someone etc.”

Kris M.

Branch Manager

Cons

“We caught the renewal when it drafted and asked to cancel immediately but they wouldn’t let us.”

Geoff D.

Owner

Cons

“I keep getting notifications about realtors asking for me to rate or review them but there is no way to tell which ones are requesting it on my dashboard. ”

Matthew H.

Branch Manager and Producing Loan Officer

“My Google reviews, Facebook reviews, Zillow reviews, etc are all mine without me paying for anything. If I cancel Experience.com, I lose those reviews.”

Tyler D.

Branch Manager

“The system keeps disconnecting apps like Facebook, instagram, LinkedIn, etc and I have to be constantly checking on it.”

Lily F.

Realtor