AskNicely vs Weave

Paycor

Solutionreach

RevenueWell

Lighthouse 360

Stonly

LightWork Performance Management

Compare AskNicely and Weave based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention.

The LightWork Performance Management system encourages employee development, highlights strengths, and identifies areas for improvement in employee performance

AskNicely enables you to coach, motivate, and empower your employees to make every customer experience awesome.

Activity Dashboard

Alerts/Notifications

Anonymous Feedback

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Drag & Drop

Email Marketing

Engagement Tracking

Feedback Management

Mobile Survey

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

NPS of Customers

NPS of Employees

NPS Survey Structure

Predictive Analytics

Pulse Surveys

Question Branching

Question Library

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Response Quotas

Search/Filter

Segmentation

Sentiment Analysis

Skip Logic

Social Media Integration

Survey Builder

Survey/Poll Management

Surveys & Feedback

Text Analysis

Text Fields

Third-Party Integrations

Trend Analysis

URL Customization

Website Integration

Workflow Management

AskNicely

Android

Web-based

Windows

iPad

iPhone

Founder/CEO

Have only recently been using AskNicely, but the set up was super simple, the customer support was amazing, and we're already getting great actionable feedback from our NPS responses.

This is not only good for NPS but I've used it as a case study in design and product development. I cite the onboarding, the clean design, the bias toward beautiful functionalism.

Director of Product Development

Some of the multi-brand/templating features are a little limited and confusing.

Managing Director

Super easy for us, and our clients - great experience and actionable feedback.

UX Lead & Product Owner, Mobile

Great too for quick and frequent, quality feedback to help gauge user engagement.

Business Analyst and Product Owner

Easy to use, the user interface is very neat. Contacting user for further feedback is a great way to improve our software.

Easy to understand system and concept that provides an effective barometer of staff engagement for us with a great response rate.

Sales and Marketing Coordinator

Just amazing, outstanding customer service - a great product, too.

Product Research Manager

It gives us an excellent metric to gauge customer satisfaction of each of our products. I would like to understand what is possible by using the API.

AskNicely gives us an easy way to gauge our users' satisfaction with our product. The interface is clean and friendly, and allows us to quickly set up groups of users to poll.

Head of Production

The solution is clean and simple and easy to configure and intuitive.

Head of Customer Support

We did not have a 'close it' option when we were using it in-app, so a few our users became annoyed.

Customer Success Lead

AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations.

Luckily we have enough customers to justify the reasonable costs for doing our external customers. All in all I couldn't be happier.

As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others.

Customer Service Executive

Sometimes the mobile app does not give very accurate information, in a way that the score given by the customer is wrong. Could just be an app bug, most of the time it's correct.

Strategy and Operations Consultant

It allows to send replies to users who answered a survey from the platform (upgraded version allows to customize by answer type and send automatically). The price is really good.

Venue Manager

This skews our results and makes it difficult to understand how a specific day or weekend went  for our customers.

AskNicely screenshot: AskNicely request feedback

AskNicely screenshot: AskNicely dashboard

AskNicely screenshot: AskNicely push notifications

AskNicely screenshot: AskNicely NPS

Large Enterprises

Mid Size Business

Non Profit

Small Business

Lighthouse 360 is a patient communication management software that helps dental practitioners manage bookings, treatment plans, and payments. The platform enables supervisors to automatically send confirmations and reminders for upcoming appointments and follow-ups.

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

RevenueWell is a cloud-based dental practice management software designed to help organizations manage patient appointments, communication, reminders, payments, marketing, and more via a unified portal. The platform includes a VoIP system, which dental practitioners to engage with the patients via phone, text, email, and fax.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Accounting Integration

Activity Tracking

Appointment Management

Appointment Scheduling

Archiving & Retention

Audio Calls

Automated Attendant

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reminders

Call Reporting

Call Routing

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Client Database

Client Management

Collaboration Tools

Communication Management

Computer Telephony Integration

Confirmations/Reminders

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customer History

Customizable Caller ID

Customizable Fields

Customizable Forms

Dental Practice Management

Discussions/Forums

Electronic Payments

Email Campaign Management

Email Management

Email Reminders

Event Calendar

Fax Management

File Sharing

File Storage

For Physical Therapy

Forms Creation & Design

HIPAA Compliant

Interaction Tracking

List Management

Live Chat

Messaging

Mobile Access

Mobile Alerts

Monitoring

Multi-Channel Communication

Multi-Location

Multi-User Collaboration

On-Demand Recording

Onboarding

Online Booking

Online Payments

Online Scheduling

Online Voice Transmission

Patient Engagement

Patient Intake

Patient Scheduling

Payment Processing

Payment Reminders

Performance Metrics

Personalization

Practice Management

Progress Tracking

Project Management

Real-Time Chat

Real-Time Notifications

Weave

Front Desk Coordinator

The effectiveness, proficiniency along with it's efficiency with which it works for business is amazing.

General Manager

Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.

Office Manager

I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.

office manager

I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.

AskNicely vs Weave Comparison (2026)

AskNicely vs Weave Comparison (2026)

AskNicely

Weave

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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