getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Birdeye vs XM for Customer Experience Comparison (2026)

Add to Compare

Compare similar apps

Google Forms logo

Google Forms

4.7

SurveyMonkey logo

SurveyMonkey

4.6

Trustpilot logo

Trustpilot

4.5

Weave logo

Weave

4.3

Podium logo

Podium

4.3

Formstack Forms logo

Formstack Forms

4.0

Good recommendations?

Birdeye logo

Birdeye

99pts

XM for Customer Experience logo

XM for Customer Experience

81pts

Overview

Category Leaders

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

Category Leaders

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

User reviews

Key features

Integrations

Alternatives

Explore similar apps