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Brand24 vs BrandMentions Comparison (2026)

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Brand24

BrandMentions

Overview

Brand24 is an AI-driven social listening solution used by companies of all sizes to analyze real-time online conversations about their brands, products, and competitors. Brand24 allows businesses to grow sales, get customer insights, find influencers or analyze the results of marketing campaigns.

BrandMentions is a cloud-based, AI-powered brand monitoring and social listening platform tracking mentions across web and social.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

256

192

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

5.0

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“I also love how they provide valuable educational materials like eBooks and regularly host free webinars where you can ask questions live and learn how to make the most of all the features.”

Izabela S.

Brand Manager

“We particularly love the Influence Score feature, which helps us quickly filter noise and prioritize interactions with genuinely impactful authors.”

Khasiba A.

Director of Operations

“What I like the least — though it’s really just nitpicking — is the sentiment feature. Since our brand provides medical services, mentions often include words related to health issues that may sound negative, even when the experience with our brand is positive.”

Izabela S.

Brand Manager

Pros

“The platform measures total mentions, engagement levels, and emotional tone across channels, offering precise insights into campaign reach and audience response.”

Giovanni M.

Senior Manager

“The sentiment tracking shows when customers are unhappy before situations worsen, and seeing competitor mentions helps me understand their pricing and positioning better.”

Andrés R.

Ecommerce Manager

“BrandMentions delivers accurate real-time monitoring and detailed sentiment analysis across various digital channels.”

Alyona N.

Content Manager

Cons

“Sentiment analysis accuracy issues, social media data limitations, lack of some channel integrations (TikTok or YouTube Shorts).”

Cezary L.

Senior Social Media Specialist

“I don't see any negative aspects, the only thing which I can think of is the thing that I see the same articles sometimes after some time - as if the algorythm doesn't catch the article comes from the past”

Joanna A.

Marketing Manager

“For us, some features were underused simply because we didn’t have the volume of mentions or the scale to fully exploit them.”

Deborah M.

Managing Director

Cons

“Regional language filtering has limited breadth, reducing precision when monitoring activity across diverse international markets.”

Mario P.

CEO and Co-Founder