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Captivated
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based SMS marketing and tracking software
Table of Contents
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Captivated - 2026 Pricing, Features, Reviews & Alternatives
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Captivated overview
What is Captivated?
Captivated is a cloud-based SMS marketing software that helps businesses create customer journeys, route conversations to the right team, set auto-replies, and more on a unified platform. Some features include automated responses, reporting/analytics, live chat, and mass texting.
The tool allows users to measure key statistics such as messages per user, per channel, and average response time per department. Captivated enables supervisors to track payouts, collect payments, and bulk import contact lists.
Starting price
per month
Alternatives
with better value for money
Captivated’s user interface
Captivated reviews
Overall rating
4.8
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
5
4
3
2
1
10
2
0
0
0
Kyra M.
Delivery Specialist
Kyra M.
Delivery Specialist
Kyra M.
Delivery Specialist
Kim C.
Team Leader
Kyra M.
Delivery Specialist
Haley P.
Marketing Manager
Who uses Captivated?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Captivated's key features
Most critical features, based on insights from Captivated users:
All Captivated features
Features rating:
Captivated alternatives
Captivated
Starting from
89
Per month
ClickSend
Starting from
0.02
EZ Texting
Starting from
25
Per month
Birdeye
Starting from
No pricing info
Captivated pricing
Value for money rating:
Starting from
89
Per month
User opinions about Captivated price and value
Value for money rating:
To see what individual users think of Captivated's price and value, check out the review snippets below.
Kyra M.
Delivery Specialist
Kyra M.
Delivery Specialist
Captivated integrations (1)
Top integrations
Captivated support options
Typical customers
Platforms supported
Support options
Training options
Captivated FAQs
Captivated has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Captivated?
Captivated has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Captivated support?
Captivated supports the following languages:
English
Q. Does Captivated support mobile devices?
Captivated supports the following devices:
Android, iPad, iPhone
Q. Does Captivated offer an API?
No, Captivated does not have an API available.
Q. What other apps does Captivated integrate with?
Captivated integrates with the following applications:
RealGreen
Q. What level of support does Captivated offer?
Captivated offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat