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ClickSend Logo

Business Communications. Solved

Table of Contents

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Is this product right for your business?

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ClickSend - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

ClickSend overview

What is ClickSend?

What Is ClickSend?

A simple, reliable SMS platform for serious businesses who need their communications to just work. In a world of noise, we’re the signal that always gets through.

Sign up and start sending in minutes via the Dashboard, API or straight from your inbox. No code, no contracts, no lock-ins.

Why 90,000+ businesses trust us:

- Send anywhere in the world — direct carrier routes to 190+ countries

- Messages arrive when they matter — lightning-fast delivery and 99.95%+ uptime

- Pay-as-you-go pricing that scales with you

- 24/7 support from real people

Starting price

0.0124usage based

Alternatives

with better value for money


Pros & Cons

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Send SMS

Customer Support

Ease of Use

Bugs and Issues

User Interface

Features

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ClickSend’s user interface

Ease of use rating:

ClickSend review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(21)
5(62)

What do users say about ClickSend?

Users say ClickSend offers versatile communication options, letting them send SMS, email, voice, and even physical mail easily for both individual and bulk messaging. They find it reliable for automating notifications and reminders, and appreciate its integration with other platforms, though some mention occasional delivery or segmentation issues and wish for better reporting tools.

Reviewers indicate ClickSend is easy to set up and use, with a user-friendly interface and helpful support for onboarding. They feel pricing is generally fair and transparent, but some think costs add up for high-volume use and note mixed experiences with customer support responsiveness.

Select to learn more


Who uses ClickSend?

Based on 93 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Education Management
Hospital & Health Care
Automotive
Others

Use cases

SMS Marketing
Unified Communications
Transactional Email
SMS Survey
Mobile Marketing

ClickSend's key features

Most critical features, based on insights from ClickSend users:

Message personalization
Scheduled messaging
Contact management
Shortcodes
Campaign scheduling
2-Way messaging
Reporting/Analytics

All ClickSend features

Features rating:

2-Way messaging
Activity dashboard
Alerts/Notifications
API
Automated responses
Autoresponders
Campaign analytics
Campaign scheduling
Chat/Messaging
Compliance management
Contact database
Contact management
Coupons
CRM
Customizable fields
Customizable templates
Data import/export
Email marketing
Email templates
Event triggered actions
Live chat
Mass texting
Message personalization
MMS
Mobile access
Mobile keywords
Multi-Channel communication
Multi-User collaboration
Open rate tracking
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Social media integration
Text-to-Win
Third-Party integrations
Unsubscribe Database

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ClickSend pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SMS - Outbound

0.0226

Features included:

  • Unlimited Users
  • Unlimited Contacts
  • 24 Hour Support
  • Global SMS capabilities
  • Custom SMS Sender ID

Voice - Outbound

0.0124

Features included:

  • No Contracts
  • No Setup Fee
  • 99.95% Uptime SLA
  • Real-Time Status Updates
  • 256-Bit SSL Encryption

User opinions about ClickSend price and value

Value for money rating:

To see what individual users think of ClickSend's price and value, check out the review snippets below.

“It supports multiple communication channels such as SMS, MMS, email, voice calls, and direct mail, making it an all-in-one solution for business communication”
PM

Paul M.

Head of Department

“ClickSend allows send messages via SMS, email, voice, and even postcards which makes it a versatile communication tool.”
Verified reviewer profile picture

Himanshu V.

Software developer

ClickSend integrations (92)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as ClickSend integrations and how users feel about them.

Integration rating: 4.7 (6)

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

“Connecting Salesforce to an infrastructure monitoring tool offers absolutely zero value to our engineering teams, as CRM customer pipelines are entirely disconnected from server health.”

RD

Rowan D.

Software Engineer

Make logo
Make

Integration rating: 5.0 (1)

“Because we want to be flexible with other applications and workflows we're using for our clients”

DP

Dirk P.

CEO

Integration rating: 4.0 (1)

“We have access to all our sales reps whatapp numbers in one place”

MA

Muhammed A.

Clinic Owner

ClickSend customer support

What do users say about ClickSend customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ClickSend customer support.

A significant portion of users highlight ClickSend's responsive and patient customer support, available 24/7 when needed.

A minority of users report unhelpful or unprofessional support, with unresolved issues and slow or absent follow-up.

Support options

24/7 (live rep)
Chat
Knowledge base
Email/help desk

Training options

Documentation
Webinars
Videos
Live online

To see what individual users say about ClickSend's customer support, check out the review snippets below.

“Customer service has been helpful when I wasn't able to find the information I needed in the help section.”

JW

Josh W.

IT Specialist

“The support team is responsive and patient in guiding users through the system.”

DH

Dan H.

Sr. Growth Advisor

“I do not feel it is due to the app itself but the fact that it may be too much for my small business.”

JR

Julie R.

Owner

ClickSend FAQs

Q. Who are the typical users of ClickSend?

ClickSend has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does ClickSend offer?

ClickSend offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk

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