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EngageBay CRM vs Campaigner Comparison (2026)
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Good recommendations?
EngageBay CRM
4.6
(912)5
635
4
247
3
22
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Campaigner
3.9
(428)5
144
4
183
3
57
2
18
1
26
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
Advanced yet easy-to-use email marketing platform featuring automation workflows, contact segmentation, multivariate experiments and A/B split testing, drag & drop and HTML email editors, pre-built templates. conversion tracking and real time reporting.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.6
912
5
4
3
2
1
635
247
22
2
6
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app3.9
428
5
4
3
2
1
144
183
57
18
26
- Value for money
- Ease of use
- Features
- Customer support
54%
would recommend this appPros
“Overall, EngageBay CRM has been a helpful tool for managing contacts, email campaigns, and our sales pipeline, especially with how responsive and supportive the customer support team is.”
Jelyn T.
Marketing Manager
“It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools.”
HK
Hitesh K.
Administrator
“EngageBay's CRM integrates well with its marketing and sales module and it helps me manage my entire sales pipleline, track deals and organize customer information with an ease.”
RS
Rakesh S.
Marketing Director
Pros
“I haven’t used Campaigner for long, but it allows me to automate email marketing.”
JM
Jonathan M.
Business Development and Marketing Lead
“They've really helped modernise our Service and provide us with the capability worthy of our incredible donors.”
Andrew H.
Head of Donor Engagement
“As with any software you buy, the 'sell-in' always goes well, it always sounds exciting and any barrier seems insignificant.”
Andrew H.
Head of Donor Engagement
Cons
“The Dishonesty of the company, Free Trial, take your credit card, you cancel and they still charge you.”
MP
Michael P.
Owner
“Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can.”
SK
Sai K.
Account manager
“It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere”
SK
Satou K.
Administrator
Cons
“I think it needs alot of work with regards to increasing file sizes within the context of the email campaign (increased file size for gifs, email resolution looks pixelated) and the way the files have to be formatted specifically with no dashes or spaces inside the email campaign takes up alot of time for our company.”
KT
Kristen T.
Social Media and Marketing Specialist
“Lack of ability (back end API) to connect to our desktop CRM, no SMS ability, ability to send single emails to certain clients not there. ”
mm
milan m.
CPA
“I emailed asking for our account to be closed only to find that we then started getting billed for a server that not only did we not want to use WE COULDN'T USE IT!”
MR
Mark R.
Director
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features180
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Categorization/Grouping
- Channel Management
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Communication Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Library
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Digital Asset Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Geolocation
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Scheduling
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Site Management
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Responsive Web Design
- Role-Based Permissions
- SMS Marketing
- Sales Pipeline Management
- Segmentation
- Simple Mail Transfer Protocol (SMTP)
- Social Marketing
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Syntax Check
- Template Management
- Third-Party Integrations
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Workflow Automation
- Workflow Management
- Total features92
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Categorization/Grouping
- Channel Management
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Communication Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Library
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Digital Asset Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Geolocation
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Scheduling
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Site Management
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Responsive Web Design
- Role-Based Permissions
- SMS Marketing
- Sales Pipeline Management
- Segmentation
- Simple Mail Transfer Protocol (SMTP)
- Social Marketing
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Syntax Check
- Template Management
- Third-Party Integrations
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Workflow Automation
- Workflow Management
Integrations
- Total integrations28
- Adobe Analytics
- Adobe Commerce
- BulkSMS
- CallHippo
- Digioh
- Docusign
- Eventbrite
- Exotel
- FullContact
- Google Analytics 360
- Google Contacts
- Google Forms
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business
- MightyCall
- Ninja Forms
- Pabbly Connect
- Plivo
- RingCX
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Shopify
- Shopify Plus
- Stripe Payments
- SurveyMonkey
- Teachable
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations18
- Adobe Analytics
- Adobe Commerce
- BulkSMS
- CallHippo
- Digioh
- Docusign
- Eventbrite
- Exotel
- FullContact
- Google Analytics 360
- Google Contacts
- Google Forms
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business
- MightyCall
- Ninja Forms
- Pabbly Connect
- Plivo
- RingCX
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Shopify
- Shopify Plus
- Stripe Payments
- SurveyMonkey
- Teachable
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
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