GetResponse vs Constant Contact Comparison

It does the job most of the time. It can send to large groups and it can include some dynamic fields.

It seems very b2b focused...so b2c recipients with Gmail or Yahoo addresses get blocked. They seem very worried about getting shut down if they allow users to include emails with a hint of concern. Didn't find ability to personalize subject lines. Pictures are often blocked but that may be an issue caused by our own security protocols.

Hi Kirk! Thanks for taking the time to leave a review. I will share this feedback with the team so we can continue to improve and grow. -Taylor

I like that the templates, overall, are easier to use than Constant Contact. I also like that they check the spam score on your emails before you send them out.

The SalesForce integration is absolutely terrible. It does not work AT ALL. Also, the customer support for it is also absolutely terrible.

The new version provides all the funnel, automation, landing pages, and auto responders I could ever need with hundreds of customizable templates.

The work flow automation and integration takes some time to learn. It would be nice to have more tutorials on the feature and how it can be integrated into your marketing.

About this product, i liked the most the way i can create campaigns with automations and manage contact lists. I found very very useful being able to use conditional logic for contact tagging, moving from list to list or choosing which email will be the next a user will receive.

GetResponse doesn't have a working - or at least a mantained - wordpress plugin, so for one not familiar with API is difficult to automate or customize certain operations. Also, there are some limits in the email and form builder in my opinion.

Hi Monica, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

A good number of Newsletter templates is a nice feature and simple campaign directions make this a steady client contact service

Picky on who might be added to any contact list. Get Response wants a very low bounce rate which does make sense in the long run

The special thing that GetResponse has, are the constant updates it makes on the platform with the sole purpose of pleasing the customer. Recently added functions such as: monitor campaigns from the mobile device, something that is very important in any company.

The weak point that GetResponse has is customer support, although constant updates are made, the support takes more than 3 days to answer a question, something that is very annoying at all times.

GetResponse marketing automation and contact management are the features I love the most cause I don’t have to do more work to get my jobs done

The mobile use of GetResponse can be difficult sometimes

Hi Adisa, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

I like a lot his usability, and the contact service, when I had some questions about the HTML editor, they gave me a solution almost immediately.

I didn't like that I have to replace all the gif links in the HTML editor with the new link that gets a response assigned to my images, is very manual and you have to be extra careful because if you delete something the e-mail mess up.

Hi Karen! Thanks for taking the time to leave a review. We really appreciate your feedback. -Taylor

Getresponse does what it says it's going to do and does it well. Quick and easy to setup email newsletters and email automation. Along with landing pages.

Only 500 contacts on the Free plan, but what can you say, its the free plan.

Hi there, Thank you for sharing your feedback on GetResponse. We're delighted that our platform lived up to its promises, offering quick and easy setup for email newsletters, email automation, and landing pages. While we understand the limitation of 500 contacts on the Free plan, we hope it still provided a valuable taste of our services. Should you need further assistance or have any questions, please don't hesitate to reach out to our support team. We appreciate your support and look forward to continuing to serve you. Best regards, Abbie

Software is quite easy to use, support is fast and helpful.

There are some annoying restrictions like not being able to update the name on an existing campaign, or update the details of an existing contact.

Hi Beth, Thanks for the review! We passed the information about changing an existing campaign name over to our product team. :) - Abbie

GetResponse does help create emails and landing pages fast. By having the connection between having the email database, email creations, and landing pages it does make it easier to segment contacts and easily keep track of them. For the price, it does offer a basic and easy tool for beginners or those without much design experience to help more easily create.

It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited. It gets frustrating when elements do not move as they should and designs do not come out as imagined. It takes some playing around and getting used to in order to use efficiently.

Get Response offers a website & landing page builder. Its free to use for the first 30 days. I liked the autoresponder. Get Response has a mobile app.

For me automations are very limited. Its not user friendly. More advanced features are only available for higher paid plans.

I loved the fact that I was able to get up and running so quickly. You can easily integrate it with other software. Literally with a few clicks of a button.

When I first signed up I had to contact support because it wouldn't load up. This was because my cache needed cleared. Support were very quick to rectify the problem and very helpful.

I am pleased that GetResponse is a software with a quite innovative design, with colors that really please and give life to the platform, make it much more reliable and secure with respect to the stored data.

I do not like that GetResponse has such high prices, however, I consider that it does not have other errors, it is a very automated software and the only negative detail that I see is that of the high prices it has.

I used this software primarily to record my email list which was generated from a landing page in Clickfunnels. Integration was quite easy and quick. All-in-one software for marketing automation and email marketing. I controlled all my email automation from this one software alone.

The recording of different tags of the email lists from Clickfunnels wasn't accurate. Having multiple trigger points to record contact in Getresponse from an outside landing page was sometimes recording contacts from a different trigger point.

Hi Harsharan, Thanks for taking the time to write a review. Your feedback is important to us and helps us improve! We've passed this information along to our team. Best, Abbie

GetResponse automates email marketing and makes the entire process more understandable, it also an easy to understand CRM. Your contact list is automatically organized and contacts are given a ranking based on how much they interact with emails. The landing page templates are easy to personalize and are very functional.

Free or cheaper email marketing software offers the same services, sometimes better services. GetResponse has no free plan. Customer support was basically unavailable and unresponsive.

Hi Kaitlyn, Thank you for your feedback! We appreciate it. -Abbie

No pros were added to this review

No cons were added to this review

No pros were added to this review

No cons were added to this review

Drag and drop vormgeving van nieuwsbrief is erg fijn.

- Extreme onvriendelijke klantenservice. - Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van). - Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt; - Je account wordt geblokkeerd zonder overleg of contact, - Je account wordt verwijderd zonder...

Read more

Hi Marre, We are sorry to hear that our support team has not met your expectations. Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met. An...

Read more

I like that this software is lower in price, but offers many of the same features of the other expensive ones. I like to use the opt-in box features to promote lead magnets on my website. I also like that I can copy the email settings from a previously sent newsletter or autoresponder.

The software feels very difficult to navigate if you have more than one opt-in or lead magnet. I wish there were a way for the software to send an auto responder for a particular opt-in without creating a new contact list. I'm constantly moving my contacts around and it gets cumbersome. There are also a lot of glitches with their drag and drop features on their design side.

My favorite thing about GetResponse is the overall concept of being able to capture cold leads easily. The platform is clean and easy to understand for the most part.

Unfortunately we could never really get the hang using this software. We tried it for about a year but didn't see enough progress to keep using it. We found that other similar types of software was easier and cheaper to use. The thing I like the least is probably how much the price goes up depending on your contact list. I also don't think it's the easiest to use. The customer service also isn't the best.

Hi Michael, Thanks for your review! Feedback like this allows us to do better. We've passed the information along to our team :) - Abbie

The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete...

Read more

Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

The drag & drop CRM feature that connects with automation

Everything else. - To add test addresses for campaigns, you must add them as a sender address to the account. Fortunately, I work for a small company, but for a large company, this is insane. - You cannot use your email address to as a log in to any other account - even if that account has been removed. I had created a demo in my work email address, then my boss created the account once we approved...

Read more

I didn’t like anything. I do not recommend even spending your time studying

During the free period, I made several mailings. Everything was ok. Then I bought the most basic package with 1000 subscribers. Within a week I did the same mailing (without links and not advertising) to my subscribers. I was happy with this, too, although using their analytics was almost impossible. This service also had very poor email delivery. Then I decided to speed up the process and paid extra...

Read more

It is SUPER easy to use, very user friendly, and our customers seem to love the emails that we send them from the software.

No cons were added to this review

It's not as advanced as Active Campaign or GetResponse, but it's pretty easy to use and it shows high deliverability rates. The email drag-and-drop builder is one of the best I've seen with many templates and design options to choose from.

Constant Contact doesn't give you unlimited storage, so if you're a big business sending a lot of emails, you would have to go and manually delete your files. Constant Contact is also a pretty expensive tool; there is no free plan, and the basic one starts at $20 and goes up when you get more contacts.