GetResponse Pricing, Features, Reviews & Alternatives

GetResponse

The world's easiest e-mail marketing

4.13/5 (252 reviews)

GetResponse overview

What is GetResponse?

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

Pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

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GetResponse screenshotGetResponse All-in-one Online Marketing ⚡ Marketing Automation, Landing Pages, Email MarketingGetResponse screenshotGetResponse screenshotGetResponse screenshot: GetResponse Android AppGetResponse screenshot: GetResponse iPhone AppGetResponse screenshotGetResponse screenshot
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GetResponse user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.1
  3.9
  4.0
Jacob E.

Best Email Marketing Software for Affiliate Marketers

Used occasionally for 6-12 months
Reviewed 2020-03-03
Review Source: Capterra

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros
- Super easy set up - They allow affiliate marketers to use their software for emailing relatively cold leads. Big win! - Great customer service - Decent affiliate program - Relatively is expensive for many contacts

Cons
- There was no free option - It doesn’t let you open multiple tabs of same instance for easy copying and pasting -

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

GetResponse is a solid alternative to MailChimp

Used weekly for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros
GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons
The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Corrisa M.

Cutting-Edge Without the High Price Tag

Used daily for 2+ years
Reviewed 2021-03-21
Review Source: Capterra

Overall good experiences with GetResponse and I've used them for over 10 years!

Pros
GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Cons
They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Response from GetResponse


Hi Corrisa!

Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

THE SERVICE IS SIMPLY UNRELIABLE

Used daily for less than 6 months
Reviewed 2020-10-23
Review Source: Capterra

5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess) 6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate. 7. There is a limit of 3 speakers. 8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient. 9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pros
Nice e-mail marketing tools and wide choice of templates.

Cons
We purchased MAX account for 3 months. 1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. 2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions). 3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential. 4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Response from GetResponse


Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at social@getresponse.com. -Taylor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ioana A.

Great option for begginers and advanced alike

Used weekly for less than 6 months
Reviewed 2021-02-04
Review Source: Capterra

Successfully using it for email newsletters and autoresponders. They have a funnel feature that helps visually and a great price to start on.

Pros
I switched over from Flodesk because of one functionality and the cheaper price. So far it's been a learning curve.

Cons
A bit overwhelming when you look at the dashboard at first, it takes a while to get used to where all the links are.

Response from GetResponse


Hi Ioana!

Thank you for taking the time to leave a review! We greatly appreciate it. -Taylor

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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GetResponse pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

GetResponse features

API
Activity Dashboard
Analytics/ROI Tracking
Contact Management
Content Management
Customizable Templates
Engagement Analytics
Multi-Channel Marketing
Reporting/Analytics
Search/Filter
Template Management
Third Party Integrations

Alerts/Notifications (402 other apps)
Campaign Analytics (424 other apps)
Campaign Management (687 other apps)
Customizable Branding (412 other apps)
Data Import/Export (476 other apps)
Performance Metrics (370 other apps)
Reporting & Statistics (537 other apps)
Social Media Integration (391 other apps)

Videos and tutorials

Additional information for GetResponse

Key features of GetResponse

  • Autoresponders 2.0
  • Email drag-and-drop Editor
  • Single Opt-in Automated Imports
  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Email and Landing Page A/B Testing
  • Responsive Email Design
  • Inbox Preview
  • Video Email Marketing
  • Real-time Reports
  • State of the Art API
  • Landing Page Creator
  • Form Builder
  • Forms on the Go
  • Responsive Landing Page Design
  • Social Media Integration
  • List Building Program
View All Features

Benefits

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.