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GetResponse

4.2
(469)

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Email marketing and beyond

(49)

GetResponse Pricing, Features, Reviews and Alternatives

GetResponse FAQs

Q. What type of pricing plans does GetResponse offer?

GetResponse has the following pricing plans:
Starting from: $19.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does GetResponse support?

GetResponse supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

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Q. Does GetResponse offer an API?

Yes, GetResponse has an API available for use.

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Q. What other apps does GetResponse integrate with?

GetResponse integrates with the following applications:
MemberMouse, Vtiger CRM, PadiAct, Capsule, Pabbly Connect, Drupal, GitHub, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Zoho CRM, Formstack Forms, 123FormBuilder, Sumo, MoonClerk, PrestaShop, Zapier, Picreel, Survicate, ClickDesk, FreshBooks, Lightspeed, WordPress, LiveAgent, Twitter/X, ZeroBounce, Jotform, Salesforce Sales Cloud, Bouncer , ClickMeeting, Wistia, Slack, Google Contacts, SamCart, Viewbix, Google Ads, Zen Cart, LiveChat, Eventbrite, Meta for Business, Justuno, Mixpanel, Batchbook, Kissmetrics, Highrise, LiveHelpNow, Joomla, Vidyard, BigCommerce, VWO Testing, Shopify, Zendesk Suite

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Q. What level of support does GetResponse offer?

GetResponse offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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GetResponse product overview

Price starts from

19

Per month

Flat Rate

What is GetResponse?

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community.

Key benefits of using GetResponse

GetResponse is the email marketing platform that empowers marketers, solopreneurs, coaches, and small business owners with comprehensive, affordable, and easy-to-use tools to grow, engage, and convert their audience. With over 25 years of expertise, GetResponse goes beyond email to provide powerful automation and list growth tools, making it the go-to solution for those who want to succeed in building their personal brand, sell products and services, nurture their audience, and build a community.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Videos
Webinars
Live Online
Documentation

Not sure about GetResponse? Compare it with a popular alternative

Starting from

19

Per month

Flat Rate

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Starting from

12

Per month

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Why am I seeing this?

GetResponse pricing information

Value for money

4.0

/5

469

Starting from

19

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

GetResponse features

Functionality

4.2

/5

469

Total features

92

13 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third Party Integrations
Campaign Management
Reporting & Statistics
Customizable Templates
Customizable Branding

GetResponse users reviews

Overall Rating

4.2

/5

469

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.16/10
Rating distribution

5

4

3

2

1

258

127

43

19

22

Pros
It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.
What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
Cons
I cancelled my subscription and after a month they activated without my consense and charged of 95.
After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.
When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.

Overall rating contenders

MP
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Michael P.

Owner

Music, 1-10 employees

Review source

Overall Rating

Solid, By Not My Favorite Lead Generation Software

Reviewed a year ago

Transcript

Speaker 1: My name is Michael. I'm a small business owner. I'm giving GetResponse a three out of five....

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Steve R.

CEO

Information Technology and Services, 1-10 employees

Review source

Overall Rating

This Solution does Everything You Need!

Reviewed 17 days ago

Transcript

Stephen R.: I'm Stephen from Computer Technical Solutions. We're a medium-sized company dealing with...

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Jacob E.

Media Production, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Email Marketing Software for Affiliate Marketers

Reviewed 4 years ago

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up - They allow affiliate marketers to use their software for emailing relatively cold leads. Big win! - Great customer service - Decent affiliate program - Relatively is expensive for many contacts

Cons

- There was no free option - It doesn’t let you open multiple tabs of same instance for easy copying and pasting -

AR
AvatarImg

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GetResponse is a solid alternative to MailChimp

Reviewed 4 years ago

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

AR
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Verified reviewer

Wholesale, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Compliance Department Astonishingly Harsh

Reviewed 3 years ago

Get Response compliance department treated us with an inexcusable heaviness: We'd been using GR for years. Things went well. It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake). We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part. Enter the disciplinarians:. Get Response...

Pros

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons

There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you...

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Joël T.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Most Simple Email Marketing Software

Reviewed 4 months ago

A great product for email marketing and lead generation.

Pros

We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.

Cons

Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used

Vendor response

Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

GG
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Geoffrey G.

Information Technology and Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Getresponse lost its edge

Reviewed 2 years ago
Pros

The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Cons

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Vendor response

Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

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