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GetResponse Pricing, Features, Reviews and Alternatives

GetResponse product overview

Price starts from

19

Per month

Other

What is GetResponse?

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

Key benefits of using GetResponse

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Videos
Webinars
Live Online
Documentation

GetResponse pricing information

Value for money

3.9

/5

294

Starting from

19

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GetResponse features

Functionality

4.1

/5

294

Total features

86

13 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Customizable Templates
Campaign Analytics

GetResponse users reviews

Overall Rating

4.1

/5

294

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.98/10
Rating distribution

5

4

3

2

1

150

76

32

17

19

Pros
It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.

AR

Anonymous Reviewer

What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
AvatarImg

Allen E.

GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
AvatarImg

Jess B.

Cons
I cancelled my subscription and after a month they activated without my consense and charged of 95.

CM

Cristian M.

After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.

NR

Nick R.

When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.
AvatarImg

Adam R.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Incredible Email Marketing Automation Platform

Reviewed 9 days ago

I have switched because GetResponse has more powerful and user-friendly automation builder.

Pros

GetResponse is one of the best email marketing platforms that I have used during the last 7 years, because It has great email automation features that helped me to maximize the open rates, and their customer support agents are available 24/7 with a super quick response rate.

Cons

they should be more flexible with old customers when they accidentally exceed the allowed limits of bounce rates and unsubscribe rates, it's not logic to shut down the account of an old customer without any prior alert at any time when he/she exceeds the above mentioned limits for the first time, especially when he/she has no previous suspicious activity.

Vendor response

Hi Ahmed! Thanks for taking the time to leave a review and for being a longtime GetResponse user! We are so glad to hear that you've been able to maximize open rates and that the Customer Success team has been able to assist you promptly when needed. I have shared your feedback regarding flexibility with the team so we can continue to improve. -Taylor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Why you should really get Getresponse for your business

Reviewed 10 months ago

My business keeps on growing daily just by using Getresponse’s features. All of my emaillists are easy to maintain and customers are happy with the services too. Once setting up a automation flow properly you never have to look at it again

Pros

- Very easy to use and therefore userfriendly for all - Updating more features often, Getresponse listens to their customers - Creating and maintaining lists never was this easy - My business keeps on growing just by using Getreponse

Cons

- using images in the emails are not resizable easily - landing page maker can use some more work, drag and drop is ok, not perfect yet - very little options with the lowest paid subscription, have to update to soon to get “good” options

Vendor response

Hi Calvin! Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Una solución de email marketing fácil de utilizar

Reviewed 2 months ago

Nuestra experiencia ha sido bastante positiva en cuanto al envío masivo se correos.

Pros

La facilidad de uso y la integración con más soluciones.

Cons

Es una herramienta para email marketing con cada vez más funciones de marketing automation.

Showing original review in Spanish. See translation

Vendor response

Hi Younes! Thanks for taking the time to leave a review. We're glad to hear you've had a positive experience with GetResponse! -Taylor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Manque des fonctionnalités, trop compliqué, facturation abusive

Reviewed 2 months ago

Déçu au global. C'est beau sur le papier mais à l'utilisation, peu intuitif et lourd pour des non experts. On a eu qq changements d'abonnements (upgrades) sans avoir été prévenus et quelques (mauvaises) surprises en facturation. Au départ le support était assez réactif mais bizarrement moins sur la facturation.

Pros

Ca paraissait simple et assez complet avec des modèles.

Cons

Navigation compliquée. Tout est trop complexe, mal traduit. La gestion des listes et contacts est lourde à souhait. Les ajustements sur les landing pages sont fastidieux. On est loin du simple "drag and drop"

Showing original review in French. See translation

Vendor response

Hi Julien! Thank you for your feedback. If you want to share more details as to how we can make our tool more user friendly and our pricing more appealing, don't hesitate to let us know via email or LiveChat. We'd greatly appreciate that. -Taylor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hear about GetResponse's email marketing and try for your self

Reviewed 4 months ago

I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year ago. Our delivery rates have increased since then, as have our open rates (which have increased by 48 percent) and click through rates. I've also tried out a number of GetResponse's unique features, including 'time travel' and automation, which I'll go over in more detail later. Even if it has a few features that aren't as polished as I'd want, GetResponse is by far my favorite after using other prominent email marketing platforms. When it comes to price, GetResponse is one of the most cost-effective options.

Pros

Easy-to-create and-manage advanced visual automation workflows Email campaigns and autoresponders are simple to create. A user-friendly, easy-to-navigate interface Options for tracking website events that can be used to send tailored email sequences. A/B testing tools to assist you in determining which version of landing pages and forms performs the best. Subscriber management options based on tags Construct...

Cons

Thousands of marketers have previously used these limited opt-in form templates. After you sign up for a premium plan, there are no refunds. There are no well-known online community groups. Emails have limited A/B testing capabilities. Opt-in forms aren't mobile-friendly.

Vendor response

Hi Pruteanu! Thanks for taking the time to leave such a detailed review. We appreciate your feedback. I have shared it with the team so we can continue to improve. -Taylor

GetResponse FAQs and common questions

Q. What type of pricing plans does GetResponse offer?

GetResponse has the following pricing plans:
Starting from: $19.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GetResponse support?

GetResponse supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does GetResponse offer an API?

Yes, GetResponse has an API available for use.


Q. What other apps does GetResponse integrate with?

GetResponse integrates with the following applications:
MemberMouse, Vtiger CRM, PadiAct, Capsule, Chargify, Drupal, GitHub, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Zoho CRM, Formstack Forms, 123FormBuilder, Sumo, MoonClerk, PrestaShop, Zapier, Picreel, Survicate, ClickDesk, FreshBooks, Lightspeed, WordPress, LiveAgent, Twitter, ZeroBounce, Automate.io, Jotform, Salesforce Sales Cloud, Bouncer , ClickMeeting, Wistia, Slack, Google Contacts, Viewbix, Google Ads, Zen Cart, LiveChat, Eventbrite, Meta for Business, Justuno, Mixpanel, Batchbook, Kissmetrics, Highrise, LiveHelpNow, Joomla, Vidyard, BigCommerce, VWO Testing, Shopify, Zendesk


Q. What level of support does GetResponse offer?

GetResponse offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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