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GetResponse
Email marketing and beyond
(49)
Q. Who are the typical users of GetResponse?
Q. What languages does GetResponse support?
GetResponse supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. What other apps does GetResponse integrate with?
GetResponse integrates with the following applications:
MemberMouse, Vtiger CRM, PadiAct, Capsule, Pabbly Connect, Drupal, GitHub, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Zoho CRM, Formstack Forms, 123FormBuilder, Sumo, MoonClerk, PrestaShop, Zapier, Picreel, Survicate, ClickDesk, FreshBooks, Lightspeed, WordPress, LiveAgent, Twitter/X, ZeroBounce, Jotform, Salesforce Sales Cloud, Bouncer , ClickMeeting, Wistia, Slack, Google Contacts, SamCart, Viewbix, Google Ads, Zen Cart, LiveChat, Eventbrite, Meta for Business, Justuno, Mixpanel, Batchbook, Kissmetrics, Highrise, LiveHelpNow, Joomla, Vidyard, BigCommerce, VWO Testing, Shopify, Zendesk Suite
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community.
Typical customers
Platforms supported
Support options
Training options
Starting from
19
Per month
Flat Rate
Starting from
12
Per month
Usage Based
Value for money
4.0
/5
469
Starting from
19
Per month
Flat Rate
Value for money contenders
Functionality
4.2
/5
469
Total features
92
13 categories
Functionality contenders
Overall Rating
4.2
/5
469
Positive reviews
258
127
43
19
22
Overall rating contenders
Michael P.
Owner
Music, 1-10 employees
Review source
Transcript
Speaker 1: My name is Michael. I'm a small business owner. I'm giving GetResponse a three out of five....
Steve R.
CEO
Information Technology and Services, 1-10 employees
Review source
Transcript
Stephen R.: I'm Stephen from Computer Technical Solutions. We're a medium-sized company dealing with...
Jacob E.
Media Production, 11-50 employees
Used other for 6-12 months
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If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.
- Super easy set up - They allow affiliate marketers to use their software for emailing relatively cold leads. Big win! - Great customer service - Decent affiliate program - Relatively is expensive for many contacts
- There was no free option - It doesn’t let you open multiple tabs of same instance for easy copying and pasting -
Verified reviewer
Leisure, Travel & Tourism, 11-50 employees
Used weekly for 2+ years
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Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.
GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.
The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).
Verified reviewer
Wholesale, 1-10 employees
Used weekly for 2+ years
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Get Response compliance department treated us with an inexcusable heaviness: We'd been using GR for years. Things went well. It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake). We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part. Enter the disciplinarians:. Get Response...
Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.
There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you...
Joël T.
Computer Software, 1-10 employees
Used weekly for 2+ years
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A great product for email marketing and lead generation.
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna
Geoffrey G.
Information Technology and Services, self-employed
Used monthly for 2+ years
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The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.
I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.
Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor