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Constant Contact Logo

Constant Contact

4.3
(2.6K)

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Constant Contact Pricing, Features, Reviews and Alternatives

Constant Contact FAQs

Q. What type of pricing plans does Constant Contact offer?

Constant Contact has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Constant Contact?

Constant Contact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Constant Contact support?

Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish


Q. Does Constant Contact support mobile devices?

Constant Contact supports the following devices:
Android, iPad, iPhone


Q. Does Constant Contact offer an API?

Yes, Constant Contact has an API available for use.


Q. What other apps does Constant Contact integrate with?

Constant Contact integrates with the following applications:
Vtiger CRM, Wix, ManyContacts, CompanyHub, Grow, DonorSnap, PadiAct, Interact, Capsule, Kommo, Groove, Accumulus, Drupal, Make, Microsoft Outlook, SubHub, Workbooks, Adobe Commerce, WooCommerce, Aircall, RepeatRewards, DialMyCalls, MailMunch, ProProfs Training Maker, Bizness Apps, Zoho CRM, Insightly, Digital River, MyFormData, Neon CRM, 123FormBuilder, CoreCommerce, Appforma, TXTImpact, Teamwork.com, MoonClerk, Zapier, Novi AMS, Classy, Full Slate, Unified Practice, QuickBooks Online Advanced, Bedrock Data, Recurly, Instapage, LeadMaster, Survicate, Gmail, ClickDesk, Setmore, Solve CRM, Mojo Helpdesk, SalesSeek, Unbounce, Act!, WaiverForever, Cyclr, Teamleader, Genbook, Woobox, Poptin, Zoho Books, Big Cartel, Pipedrive, ChamberMaster, Outreach, FreshBooks, PersistIQ, Teamwork Desk, dotloop, Freshsales, Pipeline CRM, Shift4Shop, NetSuite, SproutVideo, Efficy CRM, DonorPerfect, Salesflare, WebRezPro, Buildout, Acuity Scheduling, Clover, WordPress, Freshdesk, Contactually, DaySmart Appointments, Mindbody, Help Scout, Stripe, LeadsBridge, Checkfront, Livespace, Get Satisfaction, Nutshell, Salesforce Sales Cloud, LoginRadius, SugarCRM, Wistia, Just Add Content, Google Contacts, Microsoft 365, Viewbix, Typeform, Nimble, Basecamp, noCRM.io, Little Green Light, Front, ConnectWise PSA, Tripleseat, 1CRM, LiveChat, Pipeliner CRM, AnyMeeting, Zendesk Sell, OnePageCRM, Eventbrite, Blackbaud CRM, Personyze, Meta for Business, Quickbooks Online, Clio, Justuno, Batchbook, Highrise, Leadpages, WaiverFile, SignUpGenius, Keap, Privy, Chargebee, Caterease, Weclapp, Agendize, Phone2Action Grassroots, ClicData, AllClients, Easy Insight, Groove, Bitrix24, IconCMO, Copper, Interakt, Call Loop, SlickText, vcita, Kustomer, Gatsby, Total Party Planner, BigContacts, Volusion, Results, Joomla, Podio, Digioh, Hootsuite, Perkville, eBridge Connections, Salesforce Platform, Wishpond, Xero, Duda, HubSpot CRM, Cyfe, Shoeboxed, Dasheroo, Intercom, FireText, BigCommerce, Operations Hub, EZ Texting, Shopify, Zendesk Suite


Q. What level of support does Constant Contact offer?

Constant Contact offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

Constant Contact product overview

Price starts from

12

Per month

Usage Based

What is Constant Contact?

Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.

Key benefits of using Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Webinars
Videos
Documentation

Not sure about Constant Contact? Compare it with a popular alternative

Starting from

12

Per month

Usage Based

Free plan
Free trial
Pricing range

Starting from

50

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Constant Contact pricing information

Value for money

4.1

/5

2.6K

Starting from

12

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Constant Contact features

Functionality

4.2

/5

2.6K

Total features

142

14 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third Party Integrations
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates

Constant Contact users reviews

Overall Rating

4.3

/5

2.6K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.07/10
Rating distribution

5

4

3

2

1

1.4K

912

296

42

37

Pros
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
Cons
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
KS
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Kelly S.

CEO

Retail, self-employed

Review source

Overall Rating

Easy to Start, Easy to Use!

Reviewed 3 days ago

Transcript

Kelly S.: Hi, I'm Kelly. I'm a senior sales director, and the company that I work with sells skincare...

CM
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Ciera M.

Director of Operations

Education Management, 51-200 employees

Review source

Overall Rating

Constant Contact Review: Constant Contact Will Ease Communication

Reviewed 2 months ago

Transcript

Ciera M.: Hi, my name is Ciera and I'm the Director of Operations at Lafayette Preparatory Academy. It's...

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Michael N.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging

Reviewed a year ago

We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros

I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons

I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming.

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Roldan A.

Design, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Constant improvements for Constant Contact!

Reviewed a year ago

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

Pros

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients. Besides, you can use there service for user registration, A/B Testing and surveys.

Cons

First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc... Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

AG
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Adam G.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Campaign & Content Management System

Reviewed 18 days ago
Pros

Constant Contact allocates an extended range of features in one place. Web design, audience targeting, conversion tracking and automated publishing are among the features that I use on a daily basis.

Cons

Everything is automated and web design involves drag and drop functionality. I find zero downsides.

DB
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Dee B.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great features but there are problems

Reviewed a month ago
Pros

I like that we can see if a person receives an email, if they open it, when and even on what device. That is AMAZING! Also, that it is intuitive to use.

Cons

Constant Contact REALLY needs to work on the auto save and saving in general. Sometimes even when I press the save button, nothing happens. It doesn't save, I will need to log in and out 2-3 times for the change to save. It is extremely frustrating when this happens. It is not all of the time but I believe it happens at least 2 times a week. When I have contacted someone about this they said it was due to maintenance but it happens again.

JK
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Jessica K.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost effective and high quality

Reviewed 2 months ago

Very positive! Customer service interactions have been minimal, but that's because we haven't had many issues.

Pros

The ease of use is the top reason we chose this software. We didn't want to run into something that was going to require extra time for training. Our interns are able to build high quality campaigns with very minimal instruction!

Cons

There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it.

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