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SMS Ninja Logo

Salesforce SMS Application

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SMS Ninja - 2026 Pricing, Features, Reviews & Alternatives

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SMS Ninja overview

What is SMS Ninja?

GenAI SMS App for Salesforce

SMS Ninja is a Salesforce-native, multi-channel messaging solution that empowers businesses to have personalized conversations with leads & customers.

Whether it is SMS, WhatsApp, Email, MMS, Facebook Messenger, or Telegram, the platform lets businesses turn every touchpoint into an opportunity for meaningful interactions, strengthening customer relationships and increasing sales.

A dedicated customer support team is available 24x7, ready to offer instant assistance whenever you need it. With Lifetime Refunds, you can request your refund anytime with no questions asked.

Above all, the platform guarantees complete data privacy, enabling you to communicate confidently.

Key benefits of using SMS Ninja

SMS Ninja offers a comprehensive solution to enhance customer satisfaction by delivering personalized messages and timely responses, which fosters loyalty and increases overall customer happiness. Businesses can also see a significant boost in sales and conversion rates by nurturing leads with targeted messaging and well-timed follow-ups, improving their bottom line. The app enhances productivity by automating repetitive tasks like bulk messaging and email scheduling, allowing teams to focus on more strategic activities. Additionally, SMS Ninja provides better customer insights, enabling data-driven decision-making and more effective marketing strategies. Stronger client relationships are built through personalized messaging and consistent follow-ups, ensuring long-term business connections. Importantly, the app guarantees 100% data privacy, fostering trust and credibility with clients by safeguarding customer interactions.

Starting price


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SMS Ninja’s user interface

Ease of use rating:

SMS Ninja reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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SMS Ninja's features

2-Way messaging
Activity tracking
Alerts/Notifications
Automated responses
Campaign planning
Campaign scheduling
Communication management
Consent management
Contact management
Customer segmentation
Customizable templates
Drip campaigns
Engagement tracking
Interaction tracking
Marketing automation
Mass texting
Message personalization
Multi-Campaign
Multi-Language
Open rate tracking
Reporting/Analytics
Scheduled messaging
SMS messaging
Third-Party integrations

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SMS Ninja support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

In Person
Webinars
Documentation

SMS Ninja FAQs

Q. Who are the typical users of SMS Ninja?

SMS Ninja has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does SMS Ninja support?

SMS Ninja supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Latin), Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does SMS Ninja offer an API?

Yes, SMS Ninja has an API available for use.


Q. What level of support does SMS Ninja offer?

SMS Ninja offers the following support options:
Phone Support, Email/Help Desk

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