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Textellent
Transform Customer Engagement to Measurable Business Growth
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Textellent has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Textellent?
Textellent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Textellent support?
Textellent supports the following languages:
English
Q. Does Textellent support mobile devices?
Textellent supports the following devices:
Android, iPad, iPhone
Q. Does Textellent offer an API?
No, Textellent does not have an API available.
Q. What level of support does Textellent offer?
Textellent offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
Textellent's business texting solution and text message marketing make designing, managing, measuring, and integrating SMS and Mms campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance by AI.
Typical customers
Platforms supported
Support options
Training options
Starting from
29
Per month
Flat Rate
Starting from
29
Per month
Usage Based
Value for money
4.7
/5
85
Starting from
29
Per month
Flat Rate
Value for money contenders
Functionality
4.8
/5
85
Total features
61
3 categories
Functionality contenders
Overall Rating
4.9
/5
85
Positive reviews
96
%
79
3
1
2
0
Overall rating contenders
Cheryl K.
Accounting, 1-10 employees
Used daily for 2+ years
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My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.
Being able to wish my clients HAPPY BIRTHDAY!! on their special day is important to me. I have a personal attachment to each and everyone. Letting them know we care about holidays keeps us on their minds other than the one time we get to meet each year.
I have no problems working in Textellent.
Jillian E.
Accounting, 1-10 employees
Used daily for 1-2 years
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I'm glad they've added instructions for how to do certain things, but I just wanted to give a shoutout to [sensitive content hidden] from the Customer Support Team! She is truly helpful, sweet, and patient!
The layout of the website is too cluttered.
Thank you for your feedback! We're glad our customer support was helpful. We'll note your comments about the website layout.
Pamela S.
Accounting, 1-10 employees
Used monthly for less than 6 months
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Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.
Sending out mass texts are quick and easy, and our clients like the automatic birthday and holiday wishes.
The appointment function is cumbersome and ineffective. Not a single client was able to book on their site. The primary selling point was to automate the appointment process, and it doesn't work. If you are a tech genius with unlimited time to spend tweaking your online calendar, you might be able to make it work, but we couldn't.
Joseph S.
Accounting, 11-50 employees
Used daily for 1-2 years
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Textellent system works great. I love the CRM functions. But, most important is their customer service that is here to help you every step of the way. Thank you Alvin!
The automation is the best feature of the software. I don't have to hire additional staff to response to clients. Therefore, keeping more money in my pocket.
I really did not have any con's about the software at this time. Textellent is ahead of the game.
We're glad to hear that you find the automation and CRM functions helpful and that our customer service has met your needs. We appreciate your positive feedback!
Nicola W.
Accounting, 11-50 employees
Used daily for 2+ years
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I love everything about the software I love the engagement the order! The company is on one accord and always looking for ways to keep us as a business structured
I love everything there isn’t one thing that I dislike
Thank you for your review! We're glad to hear that you love everything about Textellent, including the engagement it provides. We appreciate your positive feedback and are always looking for ways to improve.