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Transform Customer Engagement to Measurable Business Growth

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Textellent Pricing, Features, Reviews and Alternatives

Textellent FAQs

Q. What type of pricing plans does Textellent offer?

Textellent has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Textellent?

Textellent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Textellent support?

Textellent supports the following languages:
English


Q. Does Textellent support mobile devices?

Textellent supports the following devices:
Android, iPad, iPhone


Q. Does Textellent offer an API?

No, Textellent does not have an API available.


Q. What level of support does Textellent offer?

Textellent offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

Textellent product overview

Price starts from

29

Per month

Flat Rate

What is Textellent?

Textellent's business texting solution and text message marketing make designing, managing, measuring, and integrating SMS and Mms campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance by AI.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
Live Online
Documentation

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Why am I seeing this?

Textellent pricing information

Value for money

4.7

/5

85

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Textellent features

Functionality

4.8

/5

85

Total features

61

3 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Branding

Functionality contenders

Textellent users reviews

Overall Rating

4.9

/5

85

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

79

3

1

2

0

Pros
I have receive the customer service and expertise needed to start my campaigns. My best representative has been [SENSITIVE CONTENT], he is courteous, kind and so helpful.
I love the CRM functions. But, most important is their customer service that is here to help you every step of the way.
My experience has been very positive with this excellent work tool and great people that works with [SENSITIVE CONTENT.
Cons
Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.
You know things are bad when even a employee says there is a lot going on things going on and things aren't good and they feel my pain.
Limitation on users in calendar. I understand that only 5 users are allowed on calendar.

Overall rating contenders

CK
AvatarImg

Cheryl K.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Critical Client Communication

Reviewed 2 years ago

My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.

Pros

Being able to wish my clients HAPPY BIRTHDAY!! on their special day is important to me. I have a personal attachment to each and everyone. Letting them know we care about holidays keeps us on their minds other than the one time we get to meet each year.

Cons

I have no problems working in Textellent.

JE
AvatarImg

Jillian E.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

[sensitive content hidden] from Customer Support is Amazing!

Reviewed a year ago
Pros

I'm glad they've added instructions for how to do certain things, but I just wanted to give a shoutout to [sensitive content hidden] from the Customer Support Team! She is truly helpful, sweet, and patient!

Cons

The layout of the website is too cluttered.

Vendor response

Thank you for your feedback! We're glad our customer support was helpful. We'll note your comments about the website layout.

PS
AvatarImg

Pamela S.

Accounting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great for texts, lousy for appointments

Reviewed 6 years ago

Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.

Pros

Sending out mass texts are quick and easy, and our clients like the automatic birthday and holiday wishes.

Cons

The appointment function is cumbersome and ineffective. Not a single client was able to book on their site. The primary selling point was to automate the appointment process, and it doesn't work. If you are a tech genius with unlimited time to spend tweaking your online calendar, you might be able to make it work, but we couldn't.

JS
AvatarImg

Joseph S.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Textellent for Accountants

Reviewed 2 years ago

Textellent system works great. I love the CRM functions. But, most important is their customer service that is here to help you every step of the way. Thank you Alvin!

Pros

The automation is the best feature of the software. I don't have to hire additional staff to response to clients. Therefore, keeping more money in my pocket.

Cons

I really did not have any con's about the software at this time. Textellent is ahead of the game.

Vendor response

We're glad to hear that you find the automation and CRM functions helpful and that our customer service has met your needs. We appreciate your positive feedback!

NW
AvatarImg

Nicola W.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hands Down the best System created!

Reviewed 2 years ago
Pros

I love everything about the software I love the engagement the order! The company is on one accord and always looking for ways to keep us as a business structured

Cons

I love everything there isn’t one thing that I dislike

Vendor response

Thank you for your review! We're glad to hear that you love everything about Textellent, including the engagement it provides. We appreciate your positive feedback and are always looking for ways to improve.

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