Lucidya - 2026 Pricing, Features, Reviews & Alternatives

What Problems Will Lucidya Solve?
Problem #1: Marketing research is siloed and difficult to keep track of

Lucidya offers a customizable and easy-to-use, yet comprehensive social media monitoring tool. It is a digital solution that helps brands listen to their audience so they can monitor their brand performance, collect customer sentiments, and monitor their competition. The platform is even equipped to gather reports about your brand across other media platforms as well as monitor the potential impression and reach of specific keywords. It then compiles the relevant social media data in a unified hub so that you can simplify the marketing research process.

Problem #2: Generating social media research reports are time-consuming

The people behind Lucidya understand the need for in-depth research before launching any campaign. As such, it has built-in analytics and data visualization tools to help you generate extensive reports. To make things even more convenient, it offers a no-code interface so you can create detailed reports without having to go through a steep learning curve.

Problem #3: Accurate competition monitoring

For social media monitoring to be even more effective, brands need to monitor conversations and mentions related to their competition as well. This is why Lucidya offers robust competitive analysis and benchmarking. With this at your disposal, you can closely monitor the progress of other brands in your industry and learn from their success and failures.

Problem #4: Slow public relations and crisis management

It can be difficult for companies, particularly ecommerce stores, to keep tabs on all social media mentions and respond to them in a timely manner. To address this, Lucidya offers an advanced social listening tool. It notifies users of brand mentions in real-time while filtering unrelated brand mentions. In addition, it determines high-priority tweets so that users can respond promptly to the mentions that matter most. They can even receive alerts for tweets with keywords that are related to their brand name. As a result, users can have a shorter turnaround time (TAT) when responding to mentions and get 100% coverage of brand mentions even in high-volume scenarios.

Furthermore, Lucidya comes with a built-in crisis management feature that sends users alerts for negative mentions on social media. This way, you can immediately resolve them and turn them into positive brand interactions instead.