HootSuite Reviews, Pricing & Comparison of Alternatives

HootSuite Reviews


Social media management & scheduling

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HootSuite Overview

Update multiple networks in one step, including Twitter, Facebook, LinkedIn, Wordpress, and Pingfm
Manage multiple contributors and share data and access without sharing passwords
Work efficiently with social streams, tabs, and columns -- plus a choice of design themes
Fine-tune your team by delegating messages and monitoring responses and progress
Optimize delivery by choosing the best time and date to reach your audience
Gather intelligence by tracking mentions of your brand, industry, or search terms
Feel comfortable with language localization in Japanese, French and Italian (more languages to come)
Additional protection for Enterprise teams when posting to corporate social profiles from both web and mobile accounts
Build custom Social Analytics reports, or choose from a variety of pre-made templates. Choose from over 30 report modules

HootSuite GetRank


#1 in Social Media Marketing

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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

HootSuite Screenshots (2)


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Italian, Japanese

HootSuite Pricing

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

HootSuite Pro from $5.99 / month

Competitors Pricing

Salesforce Radian6

Pricing model: Subscription

Users who visited HootSuite also visited

  • · Social Media Dashboard
  • · Analyze link performance
  • · View Twitter follower demographics and contact details
  • · Get engagement & influence scores
Learn MoreCompare with HootSuite
  • · Efficiently Engage with customers across all social channels
  • · Designed for social customer service
  • · Track & analyze the performance of your team
  • · Powerful Analytics & Reporting
Learn MoreCompare with HootSuite
  • · Traffic Sources Monitoring
  • · Incoming Links Number
  • · Visitors Number
  • · Bounce Rate
Learn MoreCompare with HootSuite
RivalfoxBusiness Intelligence & Analytics

Key Features of HootSuite

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

Alternatives to HootSuite

Oracle Social Cloud
  • · Full content, real-time auto complete and context filtering
  • · Extract customer conversation themes
  • · Live activity stream for team actions
  • · Identifies customer intentions and interests
Learn MoreCompare App
Oracle Social CloudMarketing
  • · Analyze real-time conversational data
  • · Maximize clicks, Retweets, mentions and follower growth
  • · Automatic, audience-targeted delivery of social messages
  • · Predictive analytics and proprietary language technology
Learn MoreCompare App
Salesforce Radian6
  • · Discover and analyze brand-related conversations
  • · Measure buzz for competitors and industry
  • · Route insights to multiple departments, from sales to PR.
  • · Discover industry influencers
Learn MoreCompare App
Salesforce Radian6Marketing


HootSuite User Reviews

User ratings


Rating summary

Overall rating
Ease of use
Value for money
Customer support

All the social media channels in one!

Verified Reviewer  22nd of September 13:03

Konstantinos Papadogeorgos, Recruiter at HousingAnywhere.com
I used Hootsuite to both my previous position. When my supervisor introduced me to Hootsuite, it took me only a bit to understand the software and its features. It is really simple and extremely user friendly. The design of the interface is not really the best but in the end of the day is the functionality that matters most. You can integrate all your different account from Twitter or Facebook and with the dashboard keep track of everything. I also find a very useful tool the column with the messages screen as you can keep track of your messages and reply directly. Last but not least, Hootsuite offers really useful webinars about social media strategies and on how to make your page interactive with users.

Pros: The dashboard with its simplicity

Cons: Mainly the design of the interface

Rating breakdown
Ease of use
Value for money
Customer support

Haven't found a better deal yet

Verified Reviewer  17th of September 22:06

Martin Boze, Lead Everything at MultiMerch
We've been using Hootsuite for quite a while to manage our Facebook and Twitter accounts and reach out to our customers via multiple social channels. It's been mostly a pleasure to work with and has saved us a lot of time that we can spend on improving our product. Even though the interface is not always perfect and straight forward, we enjoy its simplicity and the features Hootsuite offers, the main advantage over its competitors being the functionality it offers in the basic plan. There is competition to Hootsuite, but we couldn't find a better deal for the money.

Pros: - Intuitive stream view - Twitter and Facebook integrations - Powerful publishing system - Free plan available

Cons: The publisher interface could be a little more lightweight and the reports are quite pricey.

Rating breakdown
Ease of use
Value for money
Customer support

THE choice for mainstream social media management

Verified Reviewer  15th of September 00:43

Dimitris Athanasiadis, Business Development & Marketing at megaventory.com
I've been using Hootsuite since forever to do basic social media tracking and content publishing. It's not a perfect solution but one of the best out there and at least for me using it comes very naturally by now. Although it packs a lot of information it also allows a fast and simple workflow.

Pros: Quite complete in terms of social media supported Easy to understand Quite cheap

Cons: Interface although recently improved could do with work They should homogenize how social media are handled - some done via apps, some done internally Most importantly, they should add native option for translating!

Rating breakdown
Ease of use
Value for money
Customer support

Best overall out there

Verified Reviewer  21st of August 06:34

Dimitris Athanasiadis, Business Development & Marketing at megaventory.com
I've tried quite a few social media management tools and this really strikes a chord as it provides a lot of functionality in an easy to understand way.

Pros: Clear how to do things Many features

Cons: Clunky / slow interface Seems not very frequently updated

Easy to Use, Very Functional

Verified Reviewer  14th of July 19:05

Corporate Communications Specialist (Internet company, 1001-5000 employees)
My company has used HootSuite to help manage social media needs - specifically updating platforms like Twitter and Facebook at the same time with particular messaging. It's really helped make things run efficiently and help us evolve both the frequency and power of our social media messaging to clients.

Rating breakdown
Ease of use
Value for money
Customer support

Great Social Media Management Tool

Verified Reviewer  23rd of June 15:25

Social Media Manager (Computer Software company, 11-50 employees)
A fantastic tool which enables me to handle more than 25 accounts from all social media channels.

Pros: - Great analytical features. - Easy to use. - Intuitive. - Collaborative features make it easy to share tasks with other members of the team. - Loads of apps available. Scheduling feature saves a lot of time and I really like the Hootlet plug in for chrome which makes sharing articles a breeze. No copy or paste required.

Cons: - It takes a little time to figure out how to get the most out of Hootsuite. - I wish it was possible to upload duplicate tweets in the bulk uploader.

Rating breakdown
Ease of use
Value for money
Customer support

Hootsuite should be table-stakes for social media management

Verified Reviewer  19th of June 16:56

Jake Bernstein, Manager, Business Development at Bonfyre App
Scheduling posts has never been easier. As a fledgling startup it allows to create and maintain the social media presence we need.

Pros: Scheduling posts, real-time monitoring and organized searches by #'s and more. You can also have multiple streams of content for all different platforms. Keyword monitoring is a big focus for our internet marketing efforts so these streams really help. The more accounts you link / authenticate, the more intel you can get to hone your audience on social media. Responding to messages, tweets and posts within the dashboard is great, too. Also – for advanced accounts analytics are extremely helpful.

Cons: Re-authenticating social accounts seems to happen more than I'd prefer.

Rating breakdown
Ease of use
Value for money
Customer support

Works great

Verified Reviewer  18th of June 23:56

Rueben Skipper, Partner Manager at Timely
I've used Hootesuite for years now and it's always been great for what we have needed.

Pros: It's probably the best I've seen for multiple accounts and multiple team members

Cons: It's doesn't have the sexy UX of the newer apps.

Rating breakdown
Ease of use
Value for money
Customer support

Awesome Social Media Dashboard

30th of September, 2012 23:48

Definitely one of the easy to use social media dashboards. Conversation breakdown in Twitter, Separate columns for Twitter search, Twitter mentions can all be viewed in one single screen. Top quality application at a very affordable priec.

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Frequently used together

FAQs for HootSuite

Below are some frequently asked questions for HootSuite.

Q. What are the main features of HootSuite?

HootSuite offers the following features:

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

Q. How much does HootSuite cost?

We have the following pricing information for HootSuite:

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of HootSuite?

HootSuite has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does HootSuite support?

HootSuite supports the following languages:

English, French, Italian, Japanese

Q. What type of pricing plans does HootSuite offer?

HootSuite has the following pricing plans:

Free Trial, Subscription

Q. Does HootSuite support mobile devices?

HootSuite supports the following devices:

Android, iPhone-iPad, Mobile Web App

Q. Does HootSuite offer an API?

Yes, HootSuite has an API available for use.

Q. What other apps does HootSuite integrate with?

HootSuite integrates with the following applications:

Salesforce Marketing Cloud, Marketo, Wordpress, SurveyMonkey, uberVU, MailChimp, SugarCRM, Zendesk, Simple Sales Tracking, Yammer, Zyncro, webCRM, Get Satisfaction, Nimble, Brandwatch, Vidyard, Constant Contact, Box, Google Drive, Batchbook, Socialcast, Shopseen, StoreYa, simplebooklet, Snapengage, pocket, Influitive AdvocateHub, Vidcaster, Gmail, Kapost, SocialFlow, SocialBro, Kontestapp, Scoop.it, IBM Connections, LiftMetrix, Storify Enterprise, Uberflip

Q. What level of support does HootSuite offer?

HootSuite offers the following support options:

No information available.

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