Hootsuite Pricing, Features, Reviews & Comparison of Alternatives

Hootsuite Reviews

Hootsuite

Social media management & scheduling

4.23/5 (39 reviews)
598,954     7,832,149

   96 people use this

Who is Hootsuite For?


Statistics are based on 96 users from the GetApp community.

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Update multiple networks in one step, including Twitter, Facebook, LinkedIn, Wordpress, and Pingfm
Manage multiple contributors and share data and access without sharing passwords
Work efficiently with social streams, tabs, and columns -- plus a choice of design themes
Fine-tune your team by delegating messages and monitoring responses and progress
Optimize delivery by choosing the best time and date to reach your audience
Gather intelligence by tracking mentions of your brand, industry, or search terms
Feel comfortable with language localization in Japanese, French and Italian (more languages to come)
Additional protection for Enterprise teams when posting to corporate social profiles from both web and mobile accounts
Build custom Social Analytics reports, or choose from a variety of pre-made templates. Choose from over 30 report modules

Hootsuite Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Social Media Marketing

View full ranking
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Hootsuite Screenshots (2)

Hootsuite screenshot: A Hootsuite analytics reportHootsuite screenshot: A Hootsuite dashboard

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Italian, Japanese

Hootsuite Pricing

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

HootSuite Pro from $5.99 / month

Competitors Pricing

Salesforce Radian6

Pricing model: Subscription

Zoho Social

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Hootsuite

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

Alternatives to Hootsuite

Zoho Social
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  • · Route insights to multiple departments, from sales to PR.
  • · Discover industry influencers
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Hootsuite Reviews & Ratings

User ratings

(16)
(16)
(8)
(0)
(0)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Great tool to manage your social profiles

Verified Reviewer  30th of August

Marketing Director (Marketing and Advertising company, 11-50 employees)
Great tool to manage your social profiles. I use the free versions. I only connected all out social profiles and then plugged in an RSS Feed. Everything is done automatically.

Pros: Great tool to manage your social profiles. I use the free versions. I only connected all out social profiles and then plugged in an RSS Feed. Everything is done automatically.

Cons: The user interface looks a bit out dated

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

9/10

Recommendations to others considering Hootsuite

Not sure how it work for daily updates

The best way to automate social meida

Verified Reviewer  30th of August

Jacob Koshy, Content writer and Social media marketer at PromptCloud
Hootsuite is something that makes the task of dealing with multiple social media profiles simple and streamlined. I use it to post to facebook, linkedin, twitter and google+ at the same time. The scheduling option is also really good and you can have posts going out while you're asleep.

Pros: Easy to use Reliable

Cons: Costly Lacks the time suggestion feature

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Likelihood to recommend

8/10

Recommendations to others considering Hootsuite

It's a great marketing automation tool.

Good but complex

Verified Reviewer  29th of August

Michael Khalil, Apple Specialist at Apple
Hoot suite is a good app, I used it to evaluate my crowdfunding progress on twitter and Facebook, it seem to be the most popular, it offers lots of options and features, but does it offers what I was l l looking for?...

Pros: I like the vertical layout, and how to you can customized them easily. The free option lets you play with the basics and get used to it before you decide to enroll on one of there plans. They have a good library of videos on there you tube channel that will show you have to configure and setup your social media needs.

Cons: I can get a bit complex pretty fast. The layout is not always easy to navigate My biggest gist with hootsuit is that It doesn't have bulk upload WITH images! :(

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Weekly

Likelihood to recommend

7/10

Recommendations to others considering Hootsuite

If you want to do is observe your social media and you are not afraid of a small learning curve its a good choice, it has many other features I didn't get into, since all I wanted to do at this moment is observe and bulk upload with images, but it cant do that last feature! so I got http://app.dickybird.co/

All in one social media management solution

Verified Reviewer  24th of April

Adel de Meyer, Social Media Marketing Strategist and Trainer | Brand Ambassador | Entrepreneur | Top Listed Social Media Blog and Coach
An absolute must try tool for anyone needing help with social media management and monitoring. Just try it and see for yourself. I don't have enough space to write everything here.

Pros: Easy, cheap and good support.

Cons: Can't think of any at the moment. Love all of it.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Top Social Media Manager

Verified Reviewer  28th of January

Head of Industry Relations, Master of Entertainment Industry Management program (Higher Education company, 5001-10000 employees)
I've looked at other Social Media Managers as I've been using HootSuite over the past year, and as a consultant/single practitioner, I think it's probably the best solution for me. It's flexible and well laid out. Starting out, it was hard to master the user profiles, and who gets access to what accounts (your business vs. your personal accounts), but once set up it works well. Using it every day to monitor and engage on Twitter mostly, plus posting to a dozen or so other social accounts (LI, FB, WP)

Pros: Good value for the money for me. Other providers would be more expensive for team-oriented features that I just don't use. Hootsuite offers many of these services and I would likely upgrade there rather than going to a new app. Otherwise, easy to use and a great dashboard for daily account monitoring and interaction

Cons: User configuration a bit confusing. The bulk posting spreadsheet workflow is a bit kludgey. I use other apps to do most of my Twitter posting, and only use Hootsuite for the manual interactions and postings to other platforms.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

My Social Media Tool

Verified Reviewer  21st of December, 2015

María Fernández Sedeño, Marketing Manager at DEXMA | Changing how the world understands energy management
I've been using it since they actually launched the app. I've had a pro account for 6 months. I strongly recommend it for managing +5 social media accounts.

Pros: - Scheduling posts - Variety of Social Media included - Search feature

Cons: - invoicing system usually charges you extra fees if you're not aware of invoicing cycles (but they solve it via support) - instagram feature was a hype launch but it's not as great as I expected - collaboration feature

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Works sometimes

Verified Reviewer  16th of December, 2015

(Mental Health Care company, 11-50 employees)
I have been using HootSuite for about 2 months. I have several teams and multiple social media profiles, but have found it to not be very intuitive and it just gets stuck and doesn't work sometimes.

Pros: Integrates with everything

Cons: Sluggish, hangs up, and is not user-friendly

Rating breakdown
Value for money
Ease of use

Time used

Less than 6 months

All the social media channels in one!

Verified Reviewer  22nd of September, 2015

Konstantinos Papadogeorgos, Recruiter at HousingAnywhere.com
I used Hootsuite to both my previous position. When my supervisor introduced me to Hootsuite, it took me only a bit to understand the software and its features. It is really simple and extremely user friendly. The design of the interface is not really the best but in the end of the day is the functionality that matters most. You can integrate all your different account from Twitter or Facebook and with the dashboard keep track of everything. I also find a very useful tool the column with the messages screen as you can keep track of your messages and reply directly. Last but not least, Hootsuite offers really useful webinars about social media strategies and on how to make your page interactive with users.

Pros: The dashboard with its simplicity

Cons: Mainly the design of the interface

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Haven't found a better deal yet

Verified Reviewer  17th of September, 2015

Martin Boze, Lead Everything at MultiMerch
We've been using Hootsuite for quite a while to manage our Facebook and Twitter accounts and reach out to our customers via multiple social channels. It's been mostly a pleasure to work with and has saved us a lot of time that we can spend on improving our product. Even though the interface is not always perfect and straight forward, we enjoy its simplicity and the features Hootsuite offers, the main advantage over its competitors being the functionality it offers in the basic plan. There is competition to Hootsuite, but we couldn't find a better deal for the money.

Pros: - Intuitive stream view - Twitter and Facebook integrations - Powerful publishing system - Free plan available

Cons: The publisher interface could be a little more lightweight and the reports are quite pricey.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

THE choice for mainstream social media management

Verified Reviewer  15th of September, 2015

Dimitris Athanasiadis, Business Development & Marketing at megaventory.com
I've been using Hootsuite since forever to do basic social media tracking and content publishing. It's not a perfect solution but one of the best out there and at least for me using it comes very naturally by now. Although it packs a lot of information it also allows a fast and simple workflow.

Pros: Quite complete in terms of social media supported Easy to understand Quite cheap

Cons: Interface although recently improved could do with work They should homogenize how social media are handled - some done via apps, some done internally Most importantly, they should add native option for translating!

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

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Frequently used together

FAQs for Hootsuite

Below are some frequently asked questions for Hootsuite.

Q. What are the main features of Hootsuite?

Hootsuite offers the following features:

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

Q. What type of pricing plans does Hootsuite offer?

Hootsuite has the following pricing plans:

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Hootsuite?

Hootsuite has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Hootsuite support?

Hootsuite supports the following languages:

English, French, Italian, Japanese

Q. What type of pricing plans does Hootsuite offer?

Hootsuite has the following pricing plans:

Free Trial, Subscription

Q. Does Hootsuite support mobile devices?

Hootsuite supports the following devices:

Android, iPhone, iPad

Q. Does Hootsuite offer an API?

Yes, Hootsuite has an API available for use.

Q. What other apps does Hootsuite integrate with?

Hootsuite integrates with the following applications:

Marketo, Twitter, Wordpress, ScribbleLive, SurveyMonkey, Silverpop Engage Share-to-Social, uberVU, MailChimp, SugarCRM, Zendesk, Simple Sales Tracking, Yammer, Zyncro, webCRM, HipChat, Freshdesk, Get Satisfaction, Nimble, Microsoft Dynamics CRM, Salesforce Sales Cloud, Brandwatch, Vidyard, Constant Contact, Box, Google Drive, SharePoint, Batchbook, Socialcast, Shopseen, Facebook, StoreYa, simplebooklet, Snapengage, pocket, Influitive AdvocateHub, Vidcaster, Slack, Gmail, Kapost, SocialFlow, Audiense, Kontestapp, Scoop.it, IBM Connections, LiftMetrix, Storify Enterprise, Uberflip, TINT

Q. What level of support does Hootsuite offer?

Hootsuite offers the following support options:

No information available

Top comparisons

GetApp users often compare Hootsuite to these alternatives:

  1. Hootsuite vs Buffer
  2. TweetDeck vs Hootsuite
  3. Hootsuite vs SproutSocial
  4. Hootsuite vs HubSpot
  5. Hootsuite vs Sendible


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