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Hootsuite

4.4
(3.6K)

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Social Media Management & Scheduling for SMBs and Enterprise

(103)

Hootsuite Pricing, Features, Reviews and Alternatives

Hootsuite FAQs

Is Hootsuite free?

Yes, there is a free version of Hootsuite that includes two social accounts, five scheduled messages, and one user.

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What is the most popular feature of Hootsuite?

Hootsuite’s most popular feature is the ability to schedule and publish content across multiple social media accounts from a single dashboard.

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How do I use Hootsuite?

To use Hootsuite, create an account on Hootsuite’s website. Click on “Get Started” in the Social Dashboard to add your social network accounts. Learn more about how to use Hootsuite here: https://www.getapp.com/marketing-software/a/hootsuite/

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Does Hootsuite post to instagram?

Yes, Hootsuite does post images, videos, stories, and carousels to Instagram.

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How do I retweet on Hootsuite?

To retweet on Hootsuite, go to "Streams." Select the board hosting the Twitter stream. Then, select “Retweet” below a post to retweet it as is, or you can click the arrow icon to select from other retweeting options.

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How much is Hootsuite?

Hootsuite offers a free plan with limited features. Paid plans start at $49/month. See all available plans and pricing details here: https://www.getapp.com/marketing-software/a/hootsuite/pricing/

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What is Hootsuite used for?

Hootsuite is used for managing social media accounts and measuring social ad campaigns from a single platform. Users can schedule and publish multiple posts across social media networks at one time.

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Hootsuite product overview

Price starts from

49

Per month

Flat Rate

What is Hootsuite?

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.

Key benefits of using Hootsuite

  • Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard.
  • Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance.
  • Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times.
  • Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.
  • Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization.
  • Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.
  • Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance.
  • Level up your skills with industry leading certifications, training, and strategic coaching with our experts.
  • Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app.
  • Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Not sure about Hootsuite? Compare it with a popular alternative

    Starting from

    49

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    8

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Hootsuite pricing information

    Value for money

    4.2

    /5

    3.6K

    Starting from

    49

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hootsuite features

    Functionality

    4.3

    /5

    3.6K

    Total features

    139

    16 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Campaign Management
    Third Party Integrations
    Reporting & Statistics
    Data Import/Export
    Customizable Templates

    Functionality contenders

    Hootsuite users reviews

    Overall Rating

    4.4

    /5

    3.6K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.09/10
    Rating distribution

    5

    4

    3

    2

    1

    1.8K

    1.2K

    346

    47

    33

    Pros
    Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
    I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
    I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
    Cons
    There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
    I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
    It may be user error, but it has proved an inconvenience at times.
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    Sean C.

    Property Specialist

    Real Estate, 51-200 employees

    Review source

    Overall Rating

    Good centralized tool for managing social media

    Reviewed 3 years ago

    Transcript

    Sean .: Hi, it's Sean. I'm a real estate agent and Hootsuite gets five out of five stars for me. For...

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    Kelsey C.

    Marketing Specialist

    Nonprofit Organization Management, 51-200 employees

    Review source

    Overall Rating

    Hootsuite

    Reviewed 3 years ago

    Transcript

    Kelsey: Hi, I'm Kelsey. I'm a social media manager in the tourism industry, and I give Hootsuite four...

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    Brock P.

    Retail, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Great for businesses and distributed teams

    Reviewed a year ago

    This is a great tool that has enormously helped our content team stay organized and post on a regular consistent basis.

    Pros

    Hootsuite makes it easy for our distributed team of content contributors to submit content, and our internal team can then create a posting calendar and use automated posting to make the management of all of our social platforms fast and simple.

    Cons

    We really like hootsuite, but it would be nice if more platforms and types of posts could be made.

    LA
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    Langston A.

    Music, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Among-the-best Content Managers

    Reviewed a month ago
    Pros

    I've been using Hootsuite for the past 3 years. The ability to schedule posts weeks in advance is what makes it a necessary software. It also has the ability to grant log-in access to my employees.

    Cons

    Added features could be zooming in on photos to post, and better tagging functionality. Tagging both inside the post, and the caption. An internal video & photo editor would be great too.

    JS
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    Joaquin S.

    Accounting, self-employed

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    A useful tool for social media management

    Reviewed a month ago

    Hootsuite can be useful for a company that wants to publicize a product on different social networks because it makes it much easier to manage the accounts that you want to link to the tool.

    Pros

    The ease and security provided by having several social networks connected in the same place makes their management easier and is useful to know if any product you offer has been made known.

    Cons

    Hootsuite contains several plans with different prices, which fits a person's budget, but I feel that the packages that offer many tools are very high prices.

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    Gilmer S.

    Food & Beverages, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    I highly recommend

    Reviewed 3 months ago

    It managed to be one step ahead in my social media strategy by allowing me to easily manage and publish content on multiple social networks from a single interface. The statistical reports are also very complete. However, I missed some features exclusive to the paid version. In summary, for those who are just starting out and mainly use a network, the free version is functional, but to get the most out of it, I recommend having one of the plans that include more advanced tools.

    Pros

    I mainly liked the way Hootsuite makes it easy to publish content to multiple social networks on a schedule and in one place. The interface is very intuitive and allows you to create an easy-to-manage content strategy. With their calendars I can plan posts in advance, assign hashtags, and mention users. I also found the dashboard useful, which allows you to see the activity and engagement on each platform, as well as the statistical reports on reach and interaction. It is undoubtedly a great tool for those who must manage several profiles and do not want to constantly publish manually

    Cons

    What I liked least is that some features such as message alerts are only available on the paid plan. While I understand that it is a way for the company to earn income, for those just starting out with a small budget, those alerts could be useful. Another detail is that the programming does not allow as much flexibility when adjusting publication times when necessary. In general I feel that the free plan is somewhat limited and to get the most out of it it would be better to have the premium versions

    TB
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    Tyler B.

    Automotive, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    Great product but so many more affordable options

    Reviewed 20 days ago

    Great experience. I have absolutely no problems with the product and how it works and their customer service is even quite awesome. If cost is not important, use it... if you're looking to get the same job done with another platform, its easy to find one.

    Pros

    The functionality of Hootsuite is great. Used it for years at other companies, it was the first to the table with what it does and im sure since i used it last, it does even more. The problem with it is that there are SO many smaller and more affordable options that get the job done.

    Cons

    The over all price point of the product is just to high for smaller business.

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