HootSuite Pricing, Features, Reviews & Comparison of Alternatives

HootSuite Reviews

HootSuite

Social media management & scheduling

4.29/5 (24 reviews)   Write a review
   48 people use this
568,850     7,505,752
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Who is HootSuite For?

Update multiple networks in one step, including Twitter, Facebook, LinkedIn, Wordpress, and Pingfm
Manage multiple contributors and share data and access without sharing passwords
Work efficiently with social streams, tabs, and columns -- plus a choice of design themes
Fine-tune your team by delegating messages and monitoring responses and progress
Optimize delivery by choosing the best time and date to reach your audience
Gather intelligence by tracking mentions of your brand, industry, or search terms
Feel comfortable with language localization in Japanese, French and Italian (more languages to come)
Additional protection for Enterprise teams when posting to corporate social profiles from both web and mobile accounts
Build custom Social Analytics reports, or choose from a variety of pre-made templates. Choose from over 30 report modules




Stats are based on GetApp community users.

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HootSuite GetRank

Reviews
Integrations
Mobile
Media
Security

#1 in Social Media Marketing

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20

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

HootSuite Screenshots (2)

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Italian, Japanese

HootSuite Pricing

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

HootSuite Pro from $5.99 / month

Competitors Pricing

Engagor

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Rivalfox

Starting from: €99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of HootSuite

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

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HootSuite Reviews & Ratings

User ratings

(10)
(11)
(3)
(0)
(0)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

Top Social Media Manager

Verified Reviewer  28th of January 02:48

Head of Industry Relations, Master of Entertainment Industry Management program (Higher Education company, 5001-10,000 employees)
I've looked at other Social Media Managers as I've been using HootSuite over the past year, and as a consultant/single practitioner, I think it's probably the best solution for me. It's flexible and well laid out. Starting out, it was hard to master the user profiles, and who gets access to what accounts (your business vs. your personal accounts), but once set up it works well. Using it every day to monitor and engage on Twitter mostly, plus posting to a dozen or so other social accounts (LI, FB, WP)

Pros: Good value for the money for me. Other providers would be more expensive for team-oriented features that I just don't use. Hootsuite offers many of these services and I would likely upgrade there rather than going to a new app. Otherwise, easy to use and a great dashboard for daily account monitoring and interaction

Cons: User configuration a bit confusing. The bulk posting spreadsheet workflow is a bit kludgey. I use other apps to do most of my Twitter posting, and only use Hootsuite for the manual interactions and postings to other platforms.

Rating breakdown
Ease of use
Value for money
Customer support

My Social Media Tool

Verified Reviewer  21st of December, 2015 11:12

María Fernández Sedeño, Marketing Manager at DEXMA | Changing how the world understands energy management
I've been using it since they actually launched the app. I've had a pro account for 6 months. I strongly recommend it for managing +5 social media accounts.

Pros: - Scheduling posts - Variety of Social Media included - Search feature

Cons: - invoicing system usually charges you extra fees if you're not aware of invoicing cycles (but they solve it via support) - instagram feature was a hype launch but it's not as great as I expected - collaboration feature

Rating breakdown
Ease of use
Value for money
Customer support

Works sometimes

Verified Reviewer  16th of December, 2015 23:22

(Mental Health Care company, 11-50 employees)
I have been using HootSuite for about 2 months. I have several teams and multiple social media profiles, but have found it to not be very intuitive and it just gets stuck and doesn't work sometimes.

Pros: Integrates with everything

Cons: Sluggish, hangs up, and is not user-friendly

All the social media channels in one!

Verified Reviewer  22nd of September, 2015 13:03

Konstantinos Papadogeorgos, Recruiter at HousingAnywhere.com
I used Hootsuite to both my previous position. When my supervisor introduced me to Hootsuite, it took me only a bit to understand the software and its features. It is really simple and extremely user friendly. The design of the interface is not really the best but in the end of the day is the functionality that matters most. You can integrate all your different account from Twitter or Facebook and with the dashboard keep track of everything. I also find a very useful tool the column with the messages screen as you can keep track of your messages and reply directly. Last but not least, Hootsuite offers really useful webinars about social media strategies and on how to make your page interactive with users.

Pros: The dashboard with its simplicity

Cons: Mainly the design of the interface

Rating breakdown
Ease of use
Value for money
Customer support

Haven't found a better deal yet

Verified Reviewer  17th of September, 2015 22:06

Martin Boze, Lead Everything at MultiMerch
We've been using Hootsuite for quite a while to manage our Facebook and Twitter accounts and reach out to our customers via multiple social channels. It's been mostly a pleasure to work with and has saved us a lot of time that we can spend on improving our product. Even though the interface is not always perfect and straight forward, we enjoy its simplicity and the features Hootsuite offers, the main advantage over its competitors being the functionality it offers in the basic plan. There is competition to Hootsuite, but we couldn't find a better deal for the money.

Pros: - Intuitive stream view - Twitter and Facebook integrations - Powerful publishing system - Free plan available

Cons: The publisher interface could be a little more lightweight and the reports are quite pricey.

Rating breakdown
Ease of use
Value for money
Customer support

THE choice for mainstream social media management

Verified Reviewer  15th of September, 2015 00:43

Dimitris Athanasiadis, Business Development & Marketing at megaventory.com
I've been using Hootsuite since forever to do basic social media tracking and content publishing. It's not a perfect solution but one of the best out there and at least for me using it comes very naturally by now. Although it packs a lot of information it also allows a fast and simple workflow.

Pros: Quite complete in terms of social media supported Easy to understand Quite cheap

Cons: Interface although recently improved could do with work They should homogenize how social media are handled - some done via apps, some done internally Most importantly, they should add native option for translating!

Rating breakdown
Ease of use
Value for money
Customer support

Best overall out there

Verified Reviewer  21st of August, 2015 06:34

Dimitris Athanasiadis, Business Development & Marketing at megaventory.com
I've tried quite a few social media management tools and this really strikes a chord as it provides a lot of functionality in an easy to understand way.

Pros: Clear how to do things Many features

Cons: Clunky / slow interface Seems not very frequently updated

Easy to Use, Very Functional

Verified Reviewer  14th of July, 2015 19:05

Corporate Communications Specialist (Internet company, 1001-5000 employees)
My company has used HootSuite to help manage social media needs - specifically updating platforms like Twitter and Facebook at the same time with particular messaging. It's really helped make things run efficiently and help us evolve both the frequency and power of our social media messaging to clients.

Rating breakdown
Ease of use
Value for money
Customer support

Great Social Media Management Tool

Verified Reviewer  23rd of June, 2015 15:25

Social Media Manager (Internet company, 11-50 employees)
A fantastic tool which enables me to handle more than 25 accounts from all social media channels.

Pros: - Great analytical features. - Easy to use. - Intuitive. - Collaborative features make it easy to share tasks with other members of the team. - Loads of apps available. Scheduling feature saves a lot of time and I really like the Hootlet plug in for chrome which makes sharing articles a breeze. No copy or paste required.

Cons: - It takes a little time to figure out how to get the most out of Hootsuite. - I wish it was possible to upload duplicate tweets in the bulk uploader.

Rating breakdown
Ease of use
Value for money
Customer support

Hootsuite should be table-stakes for social media management

Verified Reviewer  19th of June, 2015 16:56

Jake Bernstein, Powering Event and Employee Engagement | Business Development Manager at Bonfyre App
Scheduling posts has never been easier. As a fledgling startup it allows to create and maintain the social media presence we need.

Pros: Scheduling posts, real-time monitoring and organized searches by #'s and more. You can also have multiple streams of content for all different platforms. Keyword monitoring is a big focus for our internet marketing efforts so these streams really help. The more accounts you link / authenticate, the more intel you can get to hone your audience on social media. Responding to messages, tweets and posts within the dashboard is great, too. Also – for advanced accounts analytics are extremely helpful.

Cons: Re-authenticating social accounts seems to happen more than I'd prefer.

Rating breakdown
Ease of use
Value for money
Customer support

Articles

25 Nov 2015
It’s Small Business Saturday this weekend, a day when shoppers are encouraged to support the ‘little guy’ by buying from local, traditional brick and mortar businesses. So if you run a small store, you’ve no doubt set up a marketing campaign around the
06 Oct 2015
Here at GetApp we know a thing or two about content marketing. And we understand that the right tools can really help throughout the whole publication process. Apps can be used for idea generation, scheduling, writing, editing, collaboration, promotion,
14 Sep 2015
You’ve probably seen that hipster/millennial/blogger awkwardly placing and rearranging their food in a restaurant to get the right angle and lighting in order to take the perfect photo with their smartphone. If you’re said restaurant owner and are askin
01 Dec 2014
Peggy Emch, head of marketing for TimeSheets.com and the founder and writer of The Primal Parent, spoke to us about which companies benefit from TimeSheets, upcoming improvements, including a new scheduling feature and especially about the apps they use
27 Oct 2014
Mockingjay: Part One is released on November 21st as I am sure each and every one of you already know. If you don’t know the exact date, you know that it’s soon! Why are we all so very aware of this movie and its impending release? It is down to marketi

Frequently used together

FAQs for HootSuite

Below are some frequently asked questions for HootSuite.

Q. What are the main features of HootSuite?

HootSuite offers the following features:

  • Update multiple networks in one step
  • Manage multiple contributors
  • Optimize delivery
  • Gather intelligence by tracking mentions of your brand
  • Social Analytics reports

Q. How much does HootSuite cost?

We have the following pricing information for HootSuite:

Starting from: $9.99
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of HootSuite?

HootSuite has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does HootSuite support?

HootSuite supports the following languages:

English, French, Italian, Japanese

Q. What type of pricing plans does HootSuite offer?

HootSuite has the following pricing plans:

Free Trial, Subscription

Q. Does HootSuite support mobile devices?

HootSuite supports the following devices:

Android, iPhone-iPad, iPhone, iPad, Mobile Web App

Q. Does HootSuite offer an API?

Yes, HootSuite has an API available for use.

Q. What other apps does HootSuite integrate with?

HootSuite integrates with the following applications:

Salesforce Marketing Cloud, Marketo, Wordpress, SurveyMonkey, uberVU, MailChimp, SugarCRM, Zendesk, Simple Sales Tracking, Yammer, Zyncro, webCRM, Get Satisfaction, Nimble, Brandwatch, Vidyard, Constant Contact, Box, Google Drive, Batchbook, Socialcast, Shopseen, StoreYa, simplebooklet, Snapengage, pocket, Influitive AdvocateHub, Vidcaster, Gmail, Kapost, SocialFlow, SocialBro, Kontestapp, Scoop.it, IBM Connections, LiftMetrix, Storify Enterprise, Uberflip

Q. What level of support does HootSuite offer?

HootSuite offers the following support options:

No information available.

Top comparisons

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