Mailchimp vs Benchmark Email Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Peter Bearse

amazing value! anyone can have a professional email marketing system with mailchimp

2018-11-29

Pros

Mail chimp is very intuitive to use. Most things can be done with drag and drop. This allows for anyone to have a professional look to their emails and have access to good data to evaluate their email successes and where to improve. Mail chimp also has a good understanding of various benchmarks for emails to help users know what to reasonably expect for open rates and click rates etc.

Cons

Mail chimp is a larger company and they store their data across different regions. For those who require their databases to be stored domestically this would be an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
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Abigail Nwaocha

Verified Reviewer

Simple email marketing tool for bloggers and small businesses

2016-11-14

One of the features I love about MailChimp and I’m yet to find in SendinBlue or Benchmark email is the ability to have an image header in the signup form.

Pros

Mailchimp is easy, it is also the go-to email marketing software for small businesses and bloggers. It is easy to use, the signup form allows more customization options than most email marketing softwareS. The free plan allows 2000 subscribers.

Cons

The templates compared to other Softwares like SendinBlue, Active Hosted, Mailpoet, and Benchmark is a bit basic. The free plan while great has so many restrictions, the areas I'm concerned about are support and automation which the free plan doesn't deliver when compared to SendinBlue

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10

Recommendations to others considering Mailchimp

Mailchimp is a great email marketing solution for beginners, the interface is clean and there are less chances of being overwhelmed. The free plan is great for bloggers or those who want to start focusing on building their list. As your skill increases you would need to upgrade or try a different Email marketing software because the free plan doesn't come with several important features.

Source: GetApp
Helpful?   Yes   No
Mailchimp Reviews
Mailchimp
Email and advertising marketing automation platform
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Dario Omerdic

Benchmark - The Free Autoresponder

2018-09-10

Pros

In the past I used Mailchimp but nowdays as a Free autoresponder I use Benchmark.

Cons

Currently, the only con I can think of would be the user interface design which could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Benchmark Email Reviews
Benchmark Email
Email marketing service provider
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Anonymous
A verified reviewer

Does basic functions well

2018-02-07

Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.

Pros

Eventually we switched to Mailchimp because it allowed us more options for special offers and was easier to integrate with other systems.

Cons

Benchmark does not offer as much as mailchimp for tracking, growth, and integration.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Benchmark


Thanks for the review! I know our integration options aren't as extensive as some of our competitors but we are working fast to expand these. Thank you for your business and we wish you the best! :)

Benchmark Email Reviews
Benchmark Email
Email marketing service provider
Read more
Finley Biss

New Email Editor makes Benchmark Email a breeze!!

2015-06-18

This is now a real rival to the Mailchimp and Campaign Monitor calibre offerings.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Benchmark Email Reviews
Benchmark Email
Email marketing service provider
Read more
Abigail Nwaocha

A great Alternative to MailChimp

2016-11-11

I'm almost always on the lookout for free marketing software's to test out and after using SendinBlue and MailChimp, I wanted something with email marketing automation similar to MailChimp but with a smooth UI and design the abilities of MailChimp.

Pros

Simple email editor, The free plan comes with features for beginners to email marketing or for bloggers and small businesses.

Cons

The email automation in the freeplan only allows one-off emails like welcome emails. What i wanted was to create drip campigns such as email courses but unfortunately the free plan doesnt allow that. I wish they had stated what the freeplan can and cannot do before i signed up, because i was looking forward to A/B testing, indepth reports and creating drip campigns but the free plan doesn't allow that.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Benchmark Email


Hello Abigail,

Thank you for the detailed review! In regards to the image on your signup form, we made some improvements to our signup form tools and you should be able to add in an image to the form. Please contact our support team if you have questions on how to do this. We thank you for using our service and sharing the good word with the world! Please keep an eye out for some new automation tools. :)

Benchmark Email Reviews
Benchmark Email
Email marketing service provider
Read more
Gavin Wieske

Favorite Email Service So Far!!

2016-12-06

I have used MailChimp and I have found a benchmark to be the best of all!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Benchmark Email


Hello Gavin,

Thank you for the review of our service! It means a lot to us that you decided to try us and to know you consider us to be the best :)

All the best!
Daniel Miller

Benchmark Email Reviews
Benchmark Email
Email marketing service provider
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Linda Brumfitt

Verified Reviewer

Outstanding Customer Service

2016-09-25

After reviewing a number of products (most notably MailChimp & AWeber) I selected Benchmark as being the most appropriate for a start-up.

Pros

The standout custoemr service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Benchmark Email

Don't assume you have to use mailchimp to get all the services you are looking for and remember you can't put a value on the one on one support available.

Source: GetApp
Helpful?   Yes   No
Benchmark Email Reviews
Benchmark Email
Email marketing service provider
Read more
Mitch Peterson

Terrible support and errors on site.

2016-08-18

I'll be going over to Mailchimp or Constant Contact... they'll at least make an effort to win my business.

Pros

Easy to use.

Cons

The support received from the company over a simple error with an email "opens" report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering Benchmark Email

Don't bother. Go with a better known platform and save time.

Source: Capterra
Helpful?   Yes   No

Response from Benchmark Email


Hello Mitch,

Thank you for taking the time to provide us with feedback. I am sorry and disappointed that we weren't able to provide the level of service you expected. As you mention, we are always highly rated and we pride ourselves in having an excellent customer service and support team. I will be sure to take this feedback to our team so we can learn from our mistakes and impress our users with our product and service. Again, apologizes from the team and we hope the next time you try us, we can exceed your expectations!

Benchmark Email Reviews
Benchmark Email
Email marketing service provider
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