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Benchmark Email Logo

Benchmark Email

4.3
(176)

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Email marketing service provider

(15)

Benchmark Email Pricing, Features, Reviews and Alternatives

Benchmark Email FAQs

Q. What type of pricing plans does Benchmark Email offer?

Benchmark Email has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Benchmark Email?

Benchmark Email has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Benchmark Email support?

Benchmark Email supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does Benchmark Email offer an API?

Yes, Benchmark Email has an API available for use.


Q. What other apps does Benchmark Email integrate with?

Benchmark Email integrates with the following applications:
Wufoo, Groove, Adobe Commerce, PayPal, Kickbox Email Verification, Formstack Forms, Zapier, Full Slate, Recurly, Google Docs, Gmail, Unbounce, Pipedrive, FreshBooks, Shift4Shop, Raven Tools, Acuity Scheduling, WordPress, Freshdesk, Contactually, Twitter/X, Stripe, Jotform, Loja Integrada, Salesforce Sales Cloud, SugarCRM, Wistia, Slack, Google Contacts, Getsitecontrol, LiveChat, LinkedIn for Business, Eventbrite, Meta for Business, Justuno, Highrise, Cratejoy, SurveyMonkey, Privy, Nitro, Groove, Stripo.email, vcita, ViralSweep, Volusion, Slemma, Digioh, Wishpond, Smartsheet, Google Sheets, BigCommerce, Operations Hub, Shopify, Zendesk Suite


Q. What level of support does Benchmark Email offer?

Benchmark Email offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Benchmark Email product overview

Price starts from

15

Per month

Other

What is Benchmark Email?

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.

Key benefits of using Benchmark Email

  • With the Benchmark email designer, users can quickly drag-and-drop images and move around sections of their email. Edit images without any need for Photoshop. Automatically responsive and mobile friendly.

  • Build lists with customizable signup forms to match the user's website. Use autoresponders to create triggered campaigns that keep customers in the purchasing cycle.

  • Use polls and surveys to find out what subscribers want. Create and manage journeys to interact with customers. Social media interrogations to help tie all marketing together.

  • Real-time reports show how well email campaigns are working. Know who opened, clicked and shared. With A/B testing, users will know how their subscribers are likely to react to their emails.

  • Users can use the Inbox Checker feature to see how their email looks across all devices and inbox clients, including Windows and Mac OS.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    Not sure about Benchmark Email? Compare it with a popular alternative

    Starting from

    15

    Per month

    Other

    Free plan
    Free trial
    Pricing range

    Starting from

    50

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Benchmark Email pricing information

    Value for money

    4.1

    /5

    176

    Starting from

    15

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Benchmark Email features

    Functionality

    4.0

    /5

    176

    Total features

    59

    9 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Third Party Integrations
    Campaign Management
    Reporting & Statistics
    Data Import/Export
    Customizable Templates

    Benchmark Email users reviews

    Overall Rating

    4.3

    /5

    176

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.07/10
    Rating distribution

    5

    4

    3

    2

    1

    88

    62

    16

    3

    7

    Pros
    Robust features even at the free level. Also, excellent customer service/IT help, again, even at the free level.
    The customer support team has a live chat, and they'll help you immediately with anything you have. Reporting is pretty good too, and you can see results in either tables or graphs.
    Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
    Cons
    The pricing structure is flawed. It was difficult to work out how to format the email.
    One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading.
    Sometime text formatting does not seem to work. When using the enter email address option to resend, not sure why it is asking for a list name and email addresses versus just email addresses alone.
    NW
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    Noel W.

    Owner/ Instructor

    Health, Wellness and Fitness, self-employed

    Review source

    Overall Rating

    Easy to use email marketing software

    Reviewed a year ago

    Transcript

    Noel W.: Hi, I'm Noel. I'm a solopreneur and I give Benchmark Email a five star rating. For more information,...

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    Lorraine P.

    Director of Operations

    Education Management, 11-50 employees

    Review source

    Overall Rating

    Looks professional and easy to use

    Reviewed 3 years ago

    Transcript

    Lorraine: My name is Lorraine. I am the senior operations manager for an education company, and I would...

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    Isaac B.

    Recreational Facilities and Services, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great email marketing software!

    Reviewed 5 years ago

    We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.

    Pros

    A great combination of ease of use and high functionality.

    Cons

    There really isn't anything I don't like about the software.

    Vendor response

    Hello Isaac, Thank you for your great feedback. We're glad to know Benchmark has helped you convert your communication into immediate sales. - Benchmark Team

    HS
    AvatarImg

    Hasnain S.

    Telecommunications, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Service

    Reviewed 5 years ago

    The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

    Pros

    When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one! I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

    Cons

    Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

    Vendor response

    Hello Hasnain, Thanks for the great feedback. Next time you're working on a template and need assistance, let us know! - Benchmark Team

    CV
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    Craig V.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    An Antiquated Platform With Horrible Customer Service

    Reviewed 2 years ago

    Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best decisions we could have made at the time.

    Pros

    The overall functionality of the system was adequate and did what we needed it to do at the time (2011-2012). System was fairly intuitive

    Cons

    Bounce rates would change drastically for no apparent reason. Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. We rarely dealt with the same rep, which was time consuming as we had to explain our situation on multiple occasions.

    AR
    AvatarImg

    Verified reviewer

    Media Production, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Review

    Reviewed 5 years ago

    We have been using it for a long time

    Pros

    This software is practical to use in a daily v

    Cons

    The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.

    Vendor response

    Hi, Thank you for your feedback. Whenever you have a moment, please chat with us, we'd love to assist you on the email sender matter. - Benchmark Team

    AR
    AvatarImg

    Verified reviewer

    Hospital & Health Care, 1,001-5,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Simple, Effective Tool

    Reviewed 5 years ago

    Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!

    Pros

    Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.

    Cons

    Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.

    Vendor response

    Hi, Thank you for the review. - Benchmark Team

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