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Mailchimp vs Direct Mail Manager Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

DirectMailManager.com is an On-Demand Direct Mail Web App that will make you a direct mail marketing expert. It provides...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

13

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.9K

5.5K

1.1K

171

84

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

3

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

Not enoughreviews yet

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features160
  • A/B Testing
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Retargeting
  • Mobile Survey
  • Mobile-Optimized Email
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • Sales Pipeline Management
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features5
  • A/B Testing
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Geolocation
  • Geotargeting
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Retargeting
  • Mobile Survey
  • Mobile-Optimized Email
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • Sales Pipeline Management
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1969
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations7
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

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natia k.

Supermarkets, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

easy and efficient

Reviewed 4 years ago
Pros

it is one of the easiest emailing platform. very nice reporting about mail campaigns. easy to sort and connect to direct audiences.

Cons

some features missing, there is not much customatization available.

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Maulik v.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Awsome Email Marketing Platform

Reviewed 4 years ago

Overall If you are looking for a free email marketing platform then definitely I will recommend this platform because their service is good other than all platforms.

Pros

The below feature that I like most in MailChimp are:- 1. MailChimp is the best free email marketing platform that provide free email marketing service for up to 2000 contact. 2. I can design landing pages inside this platform easily by drag and drop.

Cons

The below feature that I don't like in MailChimp are:- 1. I can't able to send mail that contains a direct affiliate product link.

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Kelley M.

Facilities Services, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Easy to use for amateur marketers

Reviewed 6 years ago

I love how easy it is to create a beautifully designed email and send them out without much time or effort. Their mobile app is also really nice and easy to use and does things like prompt you to resend unopened marketing campaigns which it allows you to do with the click of a button. Their free educational material is also awesome and I have used it to improve my marketing skills. The free version is great as is paid but great starting point for someone new to email marketing.

Pros

I love how simple MailChimp is to use. It was the first tool I tried when I was getting into marketing my small business and I found it very user-friendly which is great for a novice marketer.

Cons

Nothing bad to say about it and they keep coming out with new products - direct mail and landing pages now - it’s really only getting better.

AR
AvatarImg

Verified reviewer

Real Estate, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Perfect For a Growing Buinesss

Reviewed 5 years ago
Pros

Mail Chimp is an easy and cost effective way for growing business to manage and take advantage of their customer’s email list. It is both an organizational tool as well as a very effective marketing tool on sending electronic direct mail and email blasts. Perfect for launching your next product, announcing a sale, or retaining your current customer base.

Cons

Although Mail Chimp is very feature rich, I think there is still room for the product to mature. By no means do I recommend waiting in implementing this strategy, I just think it will only get better.

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Rachel S.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Simple Platform For Emails

Reviewed 6 years ago
Pros

What I like most about Mail Chimp is that it was easy to figure out. As a social media manager, I'm constantly discovering new tools and I don't have time to spend hours learning a new platform.

Cons

What I like least is that you need to upgrade your package for better services, sometimes the free package can be too limiting.

SS
AvatarImg

Sharhan S.

Education Management, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Connection is Key

Reviewed 3 years ago

Once I had sign up and templates set up, creating new campaigns were quick and easy. Through Mail Chimp I am better able to notify buyers of upcoming events and new items with a direct email vs hoping they come across my social media posts.

Pros

Mail Chimp enables users to create email campaigns for free. There are of course additional features users can use that require payment. Smaller business may be able to get away with just using the free features to build their customer base. I was able to customize a newsletter sign up page as well as create custom newsletters for my contacts. The program is user friendly so creating newsletters is a quick process.

Cons

Initial set up can be time consuming if you have already established an email list. Each contact will have to be imported into Mail Chimp unless you want to start over and ask users to sign up again using the new program.

JP
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Jesse P.

Entertainment, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp

Reviewed 4 years ago

I use mail chimp to send monthly e mail mailers to people on my mail list

Pros

Mail chimp is a software that looks good. When you create mailers with mail chimp you get a mailer that looks professional, clean, and attractive. Mail chimp is also a software that does a good job keeping track of emails

Cons

While Mail chimp is a software that looks good, it is not a software that is the most intuitive intuitive to use

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mail chimp integrates with EVERYTHING

Reviewed 6 years ago
Pros

I need mail chimp for collecting emails from visitors for landing pages, blog posts, and pop-up forms. If I wasn't able to collect them using the simple mail chimp form plugin and direct the emails into a simple list, I'm sure I'd be pulling my hair out. It's simple, fast, and easy to get set up and they give you 2000 emails free to start.

Cons

I wish I could afford some of the cool bells and whistles when it comes to sending out campaigns during peak viewing hours. Meaning instead of scheduling on my own, I can send these out using their automated "best delivery time." I'd love to try it out... it's just too expensive.

AR
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Verified reviewer

Architecture & Planning, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp

Reviewed 5 years ago

MailChimp is an e-mail marketing software that allows you to create your own e-mail newsletters and to send e-mail marketing to thousands of users by creating your own e-mail designs.

Pros

Using MailChimp, you can create various types of e-mail bulletins, and you can reach regular e-mail newsletters for people who want to be notified of your products or services. You can create unique mails and send them to all your followers in one go instead of typing the same mails over and over again via the personalized templates you create over the system.

Cons

I still haven't solved the insertion event. I add a new list every time the monthly fee is increasing again. Sometimes there is distortion in the registered campaign drafts.

AR
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Verified reviewer

Management Consulting, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

The 500 lb Gorilla (get it?)

Reviewed 3 years ago

Our web team drove the move to Mail Chimp from Constant Contact and Robly because it is easier for them to build campaigns to capture email addresses using Mail Chimp. As a user and administrator, I prefer the other solutions' interfaces.

Pros

Mail Chimp integrates with nearly all common CRM platforms. It (along with Constant Contact) is the standard, and as such, it is the most supported email campaign manager for other systems. I like it most for its ease of integration with other systems.

Cons

What is a bummer is the cost scaling as you add contacts as well as the lack of free unlimited images. Both of which I had with Robly. However, with Robly, it is difficult to integrate...For small businesses, you will have to make a choice: use a well-known system like Mail Chimp or Constant Contact to make it easier to integrate with other solutions and build a campaign. Or use something like Robly which is less expensive, but not as easy to integrate. ALL systems let you port over your current mailing lists.

SM
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Shoshana M.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

So far I haven't had any issues with Mail Chimp.

Reviewed 6 years ago

Easy to use and big subscriber count for free

Pros

It is easy to use and you can have up to 2,000 subscribers on the free plan, which works perfectly for me.

Cons

Haven't run into any cons as of yet. Right now I'm using Mail Chimp in tandem with another mail service as Mail Chimp.

LR
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Luis R.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Great entry-stage tool to Email Marketing

Reviewed 7 years ago
Pros

Mailchimp is super-easy way for people to begin doing email marketing, visually compose email campaigns, and monitor the results.

Cons

Being tied to Mailchimp's mail server infraestructure: would love to use the frontend mail marketing application with other mail sending options, like Amazon SES.

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Nick M.

Computer Software, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Easiest Mail Platform Around

Reviewed 6 years ago

Creating great e-mail templates to convert my e-mail subscribers into customers. MailChimp FTW!

Pros

- Easy to create email templates - Great admin dashboard - Awesome docs and developer tools - Great Pricing - A lot of integrations - Customer Support was top notch. MailChimp was the first email marketing software that I used and even though I have used other platforms, this has been my go to. Even before I started coding and developing sites, I loved MailChimp because it was easy to use for me as a marketer. I could create templates, integrate emails in my websites and make money without any coding. The interface was easy to use and a lot of functionality right out of the box.

Cons

Honestly for what I used it for it was perfect. I didn't need any more than what was offered and never really came across something that I couldn't Google and figure out myself.

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Carol G.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Mailchimp

Mail Chimp is not acceptable for our business

Reviewed 4 years ago

Automation in Mail Chimp is a pain, to say the least. It is not intuitive to use and frustrating for admin.

Pros

Mail Chimp has an acceptable interface but nothing else we liked, we were more irritated than anything with this program.

Cons

Mail Chimp is buggy and inefficient, we really hated using it and switched to another mail program, as Mail Chimp was simply frustrating to use.

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Artemus P.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

MailChimp is a Beast !!!

Reviewed 6 years ago

Way too many benefits. I get to connect with customers, prospective customers, and social media fans with a single email. We haven't paid for any premium services and it's still super useful for us.

Pros

I like the options available with the free version. We get A LOT of control and versatility. Mail Chimp is a robust and beefy email campaign manager. You get reports and campaign stats every single mailing. It's worth the effort to get to know this program.

Cons

I wish more of the premium features were available for the free version just so you could test them out and see if they work for us.

BK
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Bhagvan K.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Mail chimp review

Reviewed 5 years ago

Mail chimp is good and needs improvement in the areas of user experience.

Pros

Mail chimp is good for mail management, user management and campaign management.

Cons

user experience needs to be improved for administration

AA
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Amanda A.

Graphic Design, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Easy to Use Email Newletters and Direct Mail

Reviewed 2 years ago

Mailchimp is one of the most user-friendly email marketing systems that I've come across. Even their free version has a lot of great features. I recommend it regularly to my clients

Pros

MailChimp offers both an email marketing and direct mail marketing platform, all in one. You can enter your client's email address and physical address and send them your email newsletter, as well as postcards. It is very easy to use and offers fully-responsive email templates that look very appealing.

Cons

The postcards are small and not great quality, but you can't beat them for the price and ease of use!

NN
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Nate N.

Leisure, Travel & Tourism, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Fantastic mail app

Reviewed 6 years ago

Mail templates + newsletter

Pros

MailChimp is truly a great mailing app and their FOREVER FREE 2,000 contact plan is considered generous! I really like that it offers numerous features even in their free plan!

Cons

MailChimp is truly a great mailing app though the issue is the IP reputation you get whether you like it or not and it is assigned randomly. It happened before that the IP group they assigned to me were bad because other users that had the same IP group assigned used it for bad purposes and got flagged by the ISP and result in my own emails to get to spam too.

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Professional looking marketing templates

Reviewed 5 years ago

I love Mail Chimp.

Pros

We love sending from Mail Chimp versus another softwares functionality that we also use. Mail chimp is clean looking, tracks opens, etc. Once you get the hang of it, its great. Looks good to on mobile phones and tablets. Something I like the most about it is how you can adjust your templates, and then preview them before sending based upon how you want to see them, via phone, tablet, desktop etc. That way you can see what they will see (the end user)

Cons

It takes a bit to get the hang of. Figuring out lists was the hardest part for me. I am still learning them. However, I don't discount Mail Chimp for this. It's me. :)

TC
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Tina C.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp Review

Reviewed 4 years ago

Mail merge and marketing

Pros

Free plan, lots of email storage, social media integration

Cons

price increase after free use. More integration for social media apps.

BM
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Brian M.

Management Consulting, 1-10 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

My go to for communication to large audience

Reviewed 5 years ago

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Pros

Free version. Contact management with import, export and duplicate manager. Version control. Spam manager.

Cons

A little cumbersome going from screen to screw. Preview does not always provide a true representation of final content.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp

Useful but complicated

Reviewed 5 years ago

In general terms, it has been very useful for sending digital bulletins of the company, because it allows to raise statistics about the contents that were opened or ignored, which generates the possibility of segmenting the public by topics of interest and to focus and direct a more direct Similarly, with variations in the design as a solid image, it has been possible to send internal emails to the same company, since as I said before, its incopatibility with mail clients as an outlook prevents better visualization.

Pros

To send mass messages to customers and prospects is very useful, since the statistics that emanates after the shipment allows you to verify who received, opened, or ignored your message; with that you can clean up your database, and also determine which public or segments of the public are more interested in your message or by some specific information. The free version has many features that can be used by any company or entrepreneur to massively reach their contacts. In addition the interface for design is quite friendly and intuitive.

Cons

When they block a campaign and prevent it from being sent, because there is a high rebound rate, and they prevent you from sending a specific list, they do not tell you which emails are preventing their sending, but they catalog them all and manually you must clean to verify which one or more of them were blocking the campaign. I also find it uncomfortable to have to create as many campaigns as mailing lists have, since time is lost and the effectiveness of the simultaneous reception of the information. Another negative point is its incompatibility with the outlook mail client that causes the imbalance of the images when they are not compact.

AR
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Verified reviewer

Information Technology and Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Best deal for email marketing and management

Reviewed 3 years ago

Love the fact o can auto-manage my business mails with mail chimp

Pros

It was somewhat difficult setting up the mail tracker and its tedious uploading mail contacts

Cons

Maybe the fact I have to type in my contacts one by one, since I cannot import directly from my mail

DD
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Dasha D.

Arts and Crafts, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Perfect for business owners

Reviewed 4 years ago

I am highly satisfied with Mail Chimp. If your a business owner Mail Chimp is perfect for your business!

Pros

Mail Chimp is perfect for small and medium sized businesses! It has helped me too much with managing all orders and keeping me organized!

Cons

What I don't like about Mail Chimp is that I can't fully access all of its features from my phone, but I need to use my computer to.

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Evandro L.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

#1 mail solution for business today

Reviewed 5 years ago

Mail list building and marketing.

Pros

If you plan to build a mail list integrated with a CMS, Mailchimp will do the job very easily. It is user friendly and easy to setup. The free plan covers the needs of small business very well.

Cons

What more can I ask for? I have nothing to complain at the moment.