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Mailchimp vs Google Forms Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9K

5K

1K

159

76

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

9.3K

5

4

3

2

1

6.6K

2.3K

290

27

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features134
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • For iPad Devices
  • Form Builder
  • Forms Creation & Design
  • Forms Management
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features31
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • For iPad Devices
  • Form Builder
  • Forms Creation & Design
  • Forms Management
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1647
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations212
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp logo

Mailchimp

Great Tool for Amateurs & Professionals!

Reviewed 3 years ago
Pros

Mailchimp has made it so easy for our company to manage multiple newsletter campaigns for a number of brands we represent. It allows a lot of creative liberty while still being user-friendly enough to quickly create cohesive designs.

Cons

It doesn't have very good integration with Google apps, such as Google Forms. This is something that would be greatly used if only it worked properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp logo

Mailchimp

Best free e-newsletter publishing on the web hands down!

Reviewed 4 years ago

Greatest Free e-newsletter software, especially likes its automation features and its simplicity!

Pros

Using for 7 years, it has every feature the paid ones have, plus more! It is very intuitive, once you use it for a couple of time! Up to 2000 contacts free and 12,000 emails per month! The free automation features in it are so useful! It makes for me newsletter automatically from my Facebook page posts, periodically! It will send an email to my customer when they visit my website that they visited from a link in my email! it has very simplest, most useful and fast email design templates ever! they let me create as many lists, groups, segments. It even creates contact segments automatically based on what groups they joined inside mailchimp, or their activities in different campaign or a combination of rules and conditions, on and on...!

Cons

I wish they had better integration with Google Forms without a third party like Zapier. Also a visual rules builder and a CRM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp logo

Mailchimp

The leading light in Surveys

Reviewed 4 years ago
Pros

MailChimp is really good. It brings together everything you really need from a survey provider and it makes it easy for your respondents to complete them. Any time I’ve used their customer service, they’ve always been really friendly and helpful too!

Cons

Google forms offers a service whereby responses are automatically added to a spreadsheet in the cloud. It would be really useful if MailChimp offered something similar.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp logo

Mailchimp

The best email marketing tool I've ever used

Reviewed 3 years ago

Mailchimp is very complete. With simple steps, we've integrated their forms (pop-up and others) in our Woocommerce store. It also let's you do remarketing campaings on google and other social networks like facebook and twitter.

Pros

It's very simple to use and it was an extensive knowledge base and article that, not only show you how to take the most out of the software, but also teaches you a lot about marketing with case studies and examples.

Cons

The paid plans are very pricey. Fortunately if you 20,000 or less subscribers, it's completely free.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Great and getting greater

Reviewed 4 years ago

I have been a user on and off for several years, including setting up for clients. My use has become completely ON and I plan to stay that way as long as I can. The new expanded services will help make that possible.

Pros

Price (offers are generous) Deliverability -- this has been a plus in ranking among services since the beginning and continues to grow Security -- suspicious subscribes are flagged and recommendations for security are given. Program insists on good security policies. Support. I have used the knowledgebase extensively and found it to be plenty of help. However, there is a support service offered as well Consultation -- business advice and recommendations about how to work with your email are available Expanding services -- I just read in WSJ about more expanded services from Mailchimp.

Cons

Forms -- people who send emails want small and cute forms. This is a struggle in WordPress. I explain that their customers just want them and not forms, but it doesn't always work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mailchimp

Great for obtaining contact emails and managing them

Reviewed 4 years ago

None really over other similar apps

Pros

Very stable and compatible with many apps. Easy to integrate. Provides some basic, but useful forms. Lots of flexibility through numerous settings to configure what best matches your needs.

Cons

Lack of forms. Other mailing list managers offer much more in the way of different forms for clients to fill-in, and offeroptions to create 'better looking' forms. UI/UX seems dated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp

MailChimp is a great fast client for all your e-mailing needs!

Reviewed 4 years ago
Pros

Not only do you just use MailChimp to do your e-mailing, but also has many extra tools like, creating Landing pages, Postcards, Signup forms, Google remarketing ads and Facebook ads. Also so much more!

Cons

Well, for getting your business name out there, and getting people to recognize you, I can't say anything bad or negative about this great service!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Easiest email marketing software

Reviewed 4 years ago

GDPR compoliant forms and newsletter

Pros

Easiest to configure and works well for Wordpress sites. Also helps for GDPR compliance.

Cons

While it works well for Wordpress, we still had to install a separate plugin in order for posts to be sent via Mailchimp to subscribers

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Great overall but it's expensive

Reviewed 4 years ago

-quick integrations with page forms

Pros

it created with care and many funny gestures which is fun and great you can easily integrate your forms with onbounce or instapage or any other custom pages it's fast and it makes double opt in forms easy

Cons

lack customizability and for sending tests, it also lacks on quality checks before sending and making an estimated tip how many bounces there will be

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mailchimp

No major complaints

Reviewed 6 years ago

Solid email service. They make it pretty easy to add mailchimp forms to your website, although they aren't always the prettiest. Easy to see lists and create emails.

Pros

Good interface for viewing lists and subscribers

Cons

Hard to get subscription forms into website

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp logo

Mailchimp

The perfect match for email marketers

Reviewed 4 years ago

I was looking for something easy to use and yet effective, something that will automate email process.

Pros

MailChimp is powerful and at the same time easy-to-use tool. With a premium account you get a bunch of different features which can help you run a quality email campaign. You can create a custom professional email templates or use one of the exiting. The software allows you to automate whole campaign.

Cons

Limited customization. Building forms can sometimes be glitchy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

MailChimp is the world's biggest marketing automation platform that help us to populate our business

Reviewed 4 years ago

I used MailChimp to : 1) Send blog posts by emails 2)Email Campaigns 3)Landing Page Campaigns 4)Pop-Up Forms 5)Facebook & Instagram Ad Campaigns, 6)Order Notifications etc.

Pros

MailChimp has Features to collect customer data & options to do Marketing Automation, Send blog posts by emails, Email Campaigns, Landing Page Campaigns, Pop-Up Forms, Google Re marketing Ad Campaigns, Facebook & Instagram Ad Campaigns, Product Recommendations, Order Notifications, Comparative Reports etc.

Cons

MailChimp is very good marketing automation platform, Although they offer a generous freemium plan, the prices get steep pretty quickly once you start needing to increase your email, or subscriber, numbers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

MailChimp review

Reviewed 4 years ago
Pros

I like how clean the graphic user interface is. It's simple yet delivers a lot of features.

Cons

Some features are tricky to locate, such as Signup forms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mailchimp logo

Mailchimp

Mail chimp has the most Amazing features

Reviewed a month ago

Mailchimp is great

Pros

Very very expensive for enterprise level where our company pay more than 5000$ amonth where we pay for customer numbers and email sent count, while other ESPs give unlimited emails and unlimited customer list for much lower price

Cons

Ease of setup, list labelling and segmentation and embeded forms

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp logo

Mailchimp

A Great Introduction for Mailing Lists

Reviewed 6 years ago

I have used Mail Chimp for a couple different businesses and appreciate the simplicity of programming. My favorite part is that I can collect e-mail addresses through my website and create automated e-mails to deliver content at any time of day or night - hands free. While I am sure that more powerful solutions exist that integrate customer management with mailing lists, mail chimp's free version...

Pros

They offer the free version that is simple enough to collect e-mail addresses through your website and deliver content like lead magnets. I also like the e-mail templates - they make the content creation easy.

Cons

I have had a little trouble with customizing the embedded forms for my website, but definitely not a deal breaker. I can adjust my website to accommodate the forms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

MailChimp is Good for Certain business options.

Reviewed 4 years ago

Mass mailing of lists and collection for forms

Pros

I like the ease and simplicity of MailChimp. I have used on and off for many years and always find when I'm looking for a simple mass mailing platform for a great price I revert back to MailChimp.

Cons

Less customization than in other platforms I have come across. Nice when things integrate more seamlessly with CRMs

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

Great newsletter program for small-medium sized companies

Reviewed 4 years ago

Easy sign up forms to implement on external websites

Pros

My favorite thing about Mailchimp is the ease of creating sign up forms and implementing them into other websites. You can match the look and feel of your existing website using the mailchimp html editor. You can also export your email lists to use with other software. Sending emails is easy; if your list size is small enough, it is completely free.

Cons

If your list size is over a couple thousand, you pay a reasonable fee to send out email newsletters. The mailchimp logo is also displayed on sign up forms and emails.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

Email marketing at its best = Mailchimp

Reviewed 4 years ago

Very easy to understand and use Mailchimp. I like the way the site is set up everything you need is right in front of your face.

Pros

Mailchimp is very easy to use for newsletter emailing and keeps my contacts organized. I need the CRM tools of this software to keep track of my current contacts and unsubscribed ones too.

Cons

They provide forms to embed onto your website so visitors can sign up for newsletters automatically. But these forms rarely work without additional CSS that I don’t have the knowledge of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Great Starting Email Marketing Service

Reviewed 6 years ago

I started out my email marketing with Mailchimp because the free version did what I needed starting out. As my business grew it did keep up with what I needed with simple automations, A/B testing, etc. However as my list grew and need for segmenting/different sign up forms and things increased it was no longer a good option for me (my business). From what I understood the same subscriber on 2 different lists is counted as 2 people (and remember you pay per person). So as my list grew, I found other providers more cost effective and giving more options.

Pros

cost effective to begin, free version, simple functions for small lists and not a lot of requirements

Cons

counting the same person as 2 people if on different forms/list

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

I love the ease of use and the many options available to enhance my newsletters.

Reviewed 4 years ago

Ease of use, creativity and great analytics. Clean signup forms.

Pros

I love the many template ideas, list form links and great analytics. There are still options that I haven't used yet. I can be as creative as I like. Love that I can add videos.

Cons

I have a problem with the html option. I probably just don't know how to utilize it properly and haven't gotten around to contacting support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Mailchimp - Easy to use mailing service

Reviewed 3 years ago
Pros

I like the ability to create lists through Mailchimp. Also, I appreciate the ability to duplicate campaigns.

Cons

I would like to be able to fully customize my signup forms

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

This is what you need

Reviewed 4 years ago

My overall experience is great with mailchimp. I love it

Pros

Email Listing, Landing Pages, Sign up forms, automations

Cons

I think they should improve their contact list merging

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

Powerful Promotion

Reviewed 4 years ago
Pros

Email, Ads, Landing Page and Signup forms are tools which mailchimp provide i had used Email and a signup forms its very easy to create and use.

Cons

Want to know about Ads and how they work there must be some Video tutorial where i can solve my query or live chat should be provided for presales.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

MailChimp a Gorilla?

Reviewed 2 months ago

Overall experience has been great and I have recommended to many

Pros

For the price it overall is the best all in one marketing plugin for wordpress

Cons

It could use more customizations for forms and more templates offered for free

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mailchimp

Opt-in changes are a deal-breaker

Reviewed 2 years ago

It’s been really good up until they dramatically changed the sign/up forms.

Pros

Ideal for testing the waters on a new product and setting up an email service quickly for your fan base.

Cons

MailChimp recently changed the sign-up forms so I can only use 1 sign up form for the company. I manage a company that has 2 different audiences, so Mailchimp new format limits me right out of he gate. Yes, you can use tags, but the opt-in form really restrains growing the biz. I’m currently looking for an alternative solution to MailChimp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

My Go-To- Form Maker

Reviewed 2 years ago
Pros

Google Forms has been the number one form making software to collect information and data for me for several. The drag and drop functionality makes it super easy to use. No prior experience required to use the software and no long learning curve.

Cons

They should make the form integrate with WordPress Plugins like MailChimp and others

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Great free tool that everyone can easily learn to use

Reviewed 4 years ago

I have a coaching program that I offer through application only. Google forms makes it really easy for me to have potential clients fill out the application form and I can easily and readily review the information on the back end.

Pros

Very straight forward to use. Good simple design with the exact amount of customization options. Looks good on every platform.

Cons

I'd like to be able to connect the email collection to mailchimp or other ESP.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Great free form option

Reviewed 2 years ago

We use Google Forms for all of our post-event and workshop evaluations.

Pros

I like that it's quick to create a form and that it's free. I often replicate existing forms and tweak them. I also like that I can personalize the form with my own image.

Cons

I wish the answers were formatted more like a Mailchimp form, but for a free option, it works fine.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Google Forms

The Mashup of ugly design meets clunky functionality

Reviewed 2 months ago

Google Forms needs a ground up overhaul. Start by scrapping it. Then examine great products like Typeform or even MailChimp.

Pros

It comes bundled with Google Workplace, so you’re not paying for it

Cons

Sadly, there’s not a lot to like about Google Forms. It’s like Google hired the 1990s engineers from Microsoft (sorry, Apple girl here). The designs are ugly. The functionality is limited. And the worst part is how it parses out the data. It’s dreadful. You have to export it to sheets to make any sense of the data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Amazing software, could use some more bells and whistles

Reviewed 2 years ago
Pros

It is an amazing to use software for quick feedbacks. It's free to use and has inbuilt analytics

Cons

There is no option to buy an upgraded version which may have more fine tuned features. If you are looking for advanced features mailchimp is better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Does what I want

Reviewed 2 years ago

I've used google forms to send out surveys To my customers after successful Kickstarter campaigns. I've used them to poll my most loyal repeat customers to see what products they'd be interested in my store carrying. I've used them for satisfaction surveys. You name it, I've used them for it. I know there are more powerful softwares out there, but I dont need that power yet so I havent made the jump yet.

Pros

Free. I can write multiple types of questions I can make things required I can include images almost seamlessly and even use animated gifs. I also get basic statistics on responses and can download them as a csv for manipulation later

Cons

Not the most powerful software, lacks some of the features premium/paid softwares have. Statistics are limited by the structure of your survey. No read reports like mailchimp

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Google Forms

General Tool That's Easy and Quick to use for Simple Tasks

Reviewed 3 years ago

I use it to create lead forms for trade shows that I can fill out on the fly on my ipad for quick import directly into our CRM and Mailchimp.

Pros

Google Forms is easy to figure out and setup, and then feed your data directly into Google Sheets for further use in marketing, reporting etc. That makes it great. No excel files, emailing, attachments etc. It's also very simple to edit and adapt on the fly

Cons

While the interface is very easy to use, it's still not always intuitive in my opinion and I've had trouble trying to get the layout and right and having it save to the right place on Google Drive. That may be my lack of experience with it though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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