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Mailchimp vs MailerLite Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing page...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

13

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

10.1K

5.6K

1.1K

174

89

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

2K

5

4

3

2

1

1.6K

365

42

5

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

It's great what you can get on the free plan and the customer service is excellent. I am totally sold on the power of email marketing and Mailerlite has made it so easy.
It is amazing and really helpful that they allow free users access to their email automation feature.
Love the user friendliness. It was easy to set up and the videos are so well done whenever I want to add efficiencies, have questions, or want to tweak my newsletters, they're so helpful.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

Because we hadn't taken much time to explore the full range of features and how to adapt them to our specific needs, we ended up with a highly defective campaign that was doomed to fail.
What I mean is that I'll be typing and I'll get to where I am right now, and the cursor will reset to the beginning and start type there instead. If I refresh the page, the problem goes away.
In the beginning I made some mistakes on approval, but that was totally from my lack of understanding.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features160
  • A/B Testing
  • AI Content Creation
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • GDPR Compliance
  • Geolocation
  • Geotargeting
  • HTML Editor
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • SEO Management
  • Sales Analytics
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features84
  • A/B Testing
  • AI Content Creation
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • GDPR Compliance
  • Geolocation
  • Geotargeting
  • HTML Editor
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • SEO Management
  • Sales Analytics
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations2032
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations193
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

MP
AvatarImg

Maris P.

Marketing and Advertising, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Mailchimp logo

Mailchimp

Review

Reviewed 2 years ago

It was ok while it lasted. Automation was an important thing that I could not find in the free account.

Pros

Well designed brand. Loved visuals. A great option for starting out. Also good resources.

Cons

UX was to complicated. Needs to simplify. Learn from MailerLite

AvatarImg
AvatarImg

Amanda E.

Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Mailchimp logo

Mailchimp

I miss the old (affordable) Mailchimp.

Reviewed 3 years ago

While I originally chose Mailchimp for the quality, I ended up leaving for MailerLite and feel I'm getting a much better value and ROI with MailerLite.

Pros

I used Mailchimp for years and LOVED it, but moved away this last year when my subscriber list necessitated a higher-tiered plan. For many years it provided exactly what I needed (some of the time, at zero cost to me!). Their analytics are some of the very best, and since leaving I miss those. I also miss the quality of their features and overall design integrity. It felt very easy to send out a great-looking email.

Cons

Last year I started paying for my subscription list (which was fine) but as it grew quickly, I realized their plans (even the lowest tier paid plan) were jumping in price astronomically as my numbers increased. I was going to need to start paying around $80 a month for standard features and it just wasn't a good fit for me anymore. At the time of their rebrand, they changed their backend UI and it felt quite a bit LESS intuitive (it may be in part that I was so used to the old dashboard look). Though they have slick branded graphics, I don't think their icons or dashboard layout are very user-friendly. One of the only big integration fails I experienced was their Woocommerce integration (via Wordpress plugin) which didn't really work well at all during my time using it.

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Mailchimp logo

Mailchimp

Good software but expensive for its capabilities

Reviewed 2 years ago

It is good software, but it is expensive compared to the competition; some similar ones give better prices with the same features.

Pros

Its ease of use, onboarding system and features

Cons

The cost is high when comparing it with alternatives like Mailerlite

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Used to be the best, now it's falling behind

Reviewed 6 years ago

I used to use MailChimp before switching to mailerlite

Pros

Integration with several third party software applications.

Cons

The price is steep, and the included features are minimal compared to other providers.

JS
AvatarImg

Jessica S.

Design, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp has grown over the years, but I outgrew it first

Reviewed 3 years ago
Pros

I switched from Mailchimp to Mailerlite many years ago because Mailerlite had better campaign management features and better automation. I check in with Mailchimp on occasion, and it seems they’ve caught up to Mailerlite. I truly liked Mailchimp’s interface better, but it’s unlikely I’ll switch back after so many years.

Cons

Mailchimp had been lacking some automation features I needed.

CM
AvatarImg

Chima M.

Marketing and Advertising, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Mailchimp logo

Mailchimp

Complete email marketing tool

Reviewed 5 months ago
Pros

Works really well, although I should take more time to learn customisations and all that.

Cons

Really expensive when compared to others that do the same thing like mailerlite

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp is the easiest and most popular email program for beginners and advanced marketers

Reviewed 2 years ago
Pros

Mailchimp is very easy to use. I can explain how to use Mailchimp to send out regular weekly and monthly newsletters for businesses to others in an afternoon. It is also very easy to design an email newsletter using the tools in Mailchimp.

Cons

Mailchimp can get expensive when compared to similar programs like Mailerlite and SendinBlue.

AR
AvatarImg

Verified reviewer

Online Media, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Easy to use newsletter service

Reviewed 6 years ago
Pros

Mailchimp is simple to use. The drag and drop editor is great. I've taught employees to use it with a very small learning curve.

Cons

The pricing isn't the best. MailerLite offers similar functionality for much cheaper. However, I'd still argue MailChimp is better.

SL
AvatarImg

Stephanie L.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Simple to use email software

Reviewed 7 years ago
Pros

I used Mailchimp for abour 3 years and found to be easy to use, intuitive, and pretty visually pleasing in its interface.

Cons

I was on the free version, so I couldn't send out automated emails - this was what caused me to switch to MailerLite.

SS
AvatarImg

Steve S.

Accounting, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Amazing mass mail system

Reviewed 3 years ago

Overall Mailchimp has been a good mass mail system for our practice. We are not tied to it however and may switch if the marketing automation elsewhere becomes more appealing.

Pros

Mass mailing is always a difficult process fraught with risk - mailchimp's system made this a non-issue.

Cons

marketing automations can sometimes be a pain. they lack a forward thinking approach and from this i believe the alternative providers like Mailerlite do it better.

DA
AvatarImg

Daniel A.

Writing and Editing, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Mailchimp logo

Mailchimp

Don't Waste Your Money

Reviewed 5 years ago

My experience with Mailchimp was quite negative when I used it several years ago. It's likely that they've made updates since competitors like MailerLite have come along, but their customer service team has been subpar in the past. For entrepreneurs looking for an affordable option with loads of features, I highly recommend MailerLite or even ConvertKit.

Pros

One of the primary reasons I used Mailchimp for my email newsletters was because they offered a free plan if you had 500-1,000 subscribers. At the time, I thought it was a generous plan albeit pretty thin on features.

Cons

The plans Mailchimp offers users are quite spendy when compared to competitors like MailerLite. They have a free plan but it does not offer autoresponders or trigger events which I will argue are essential if you're trying to turn your email subscribers into customers. Navigating their user interface is also a chore when you're trying to set up an autoresponder sequence or import email lists from another email program.

NF
AvatarImg

Nadine F.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Free Version is Fine. Better Value Elsewhere

Reviewed 6 years ago
Pros

Straightforward in how to send email campaigns. Good tutorials and help articles when you get stuck. Free version is fine for basic usage.

Cons

Segmentation is not as simple as many other platforms. Reports are also a little vague in certain areas. Prefer MailerLite for a better "free" value.

TC
AvatarImg

Theresa C.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Easy to use and has great opt-in forms.

Reviewed 6 years ago
Pros

Mailchimp allows you to customize your subscribe forms and makes it easy to divide you list into groups. It's simple to use their template to create a simple Newsletter even if you're not tech savvy and it's free if you have fewer than 2000 subscribers.

Cons

It's more expensive than Mailerlite and the forms aren't as intuitive. Also, inserting pictures or media into your newsletters is a little tricky if you have to resize them.

AvatarImg
AvatarImg

Ginny H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mailchimp logo

Mailchimp

Looking for a replacement for Constant Contact

Reviewed 6 years ago
Pros

Easy to use, much like MailerLite. They give you a decent selection of templates and offer the product at no cost up to 2,000 subscribers and 12,000 emails. Not bad.

Cons

It took me a little while to figure out how to resize, totally not their fault, just used to using a different program.

AA
AvatarImg

Arnaly A.

Broadcast Media, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Mailchimp logo

Mailchimp

Great product. Hard to use.

Reviewed 5 years ago

We tried it for around 2 years as it was a good alternative value wise but switched to MailerLite as it is much easier to use and learn.

Pros

It seems to be one of the most used mail programs and hence the reason why we chose to use it. It is powerful and free to start.

Cons

It is a very hard to learn program. We followed instructions, tutorials and yet the software is very convoluted and not intuitive at all. We switched to a new one called MailerLite.

SP
AvatarImg

Shayne P.

Apparel & Fashion, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

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Mailchimp

It's great but everyone uses it

Reviewed 5 years ago

It was fine, nothing super special. I find with the popularity it has taken away from where it first started to now being a big-time business. TO get started quickly it is fine, but there are better options out there with value.

Pros

It's a great suite of features that has stood the test of time. You will get lots of use out of it and it will suffice to feed content to your subscriber group with lots of options

Cons

It's a bit mundane to see countless emails coming from Mailchimp, but it's because the software works. However, I have found Mailerlite to be much friendlier to my use and operations

AR
AvatarImg

Verified reviewer

Higher Education, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Mailchimp logo

Mailchimp

Used to Use -Pricing Increases Led Us to Seek Different Email Distribution Software

Reviewed 6 years ago
Pros

It's easy to use. I really like that; I could get something going to our distribution lists and manage all of our subscribers easily and fairly quickly. The designs and templates are well-constructed and the drag and drop interface is lovely. It's also a widely-used platform now and seems to integrate well with most servers. I like the reports manager as well.

Cons

The price increased and we began to look for other Software. WE ended up finding MailerLite, which has many similar editing and management features for a much, much more affordable subscription.

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

A rising star that became the standard

Reviewed 6 years ago
Pros

Integrations. Integrations. Integrations. MailChimp smoothly integrates with LOTS of other software services.

Cons

I left MailChimp for MailerLite a couple of years ago when I needed affordable automation. Now, MailChimp seems to have caught up, and then some. Hard to find a flaw in MailChimp now.

AvatarImg
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Sean L.

Internet, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Unlimited subscriber option was worth it

Reviewed 6 years ago

Overall the features offered (Facebook and Instagram ads have been awesome) and the ability to send to an unlimited number of subscribers have been an easy sell for us. Definitely would recommend to companies who have a high number of subscribers they need to send out to.

Pros

Used to use MailerLite but it had a 10,000 subscriber limit which after a few years was no longer enough. Enter Mailchimp. The price was right along with the features and that's our product of choice now.

Cons

The unlimited is great to have since it saves us time being able to just send it out to everyone all at once, but the price sometimes can seem a bit high. It is however a necessity.

AvatarImg
AvatarImg

Ebony T.

Information Technology and Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Decent for Small Mailing Lists

Reviewed 5 years ago

As I stated, it's great for first-time users, people with small mailing lists, and those who just want a simple CRM. Once it's starts getting into more advanced features, the functionality isn't 100% there, but if you're patient you can teach yourself tons of work-arounds to make MailChimp work for you.

Pros

It's free for up to a certain amount of subscribers and there isn't an approval process (like MailerLite) for instance. It's pretty straightforward and shouldn't be too intimidating for someone who is new to CRM.

Cons

I'm having difficulty setting up automatic monthly emails and had to pull some tricks out of my sleeve and watch tons of YouTube videos to find a work-around. It seems second nature to have a feature like this available, and unless it is with a paid version, it is something they certainly need to add. Overall, basic emails are simple but for more advanced functionality, trial and error is in your future.

NH
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Nancy H.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mailchimp

Overall, it's an okay product

Reviewed 6 years ago
Pros

For starting out, they give you 2k subscribers for free so that is a big plus when you are new at building a list for your brand.

Cons

Their interface could use some work. MailerLite is lot easier and prettier to use. I do use and like MailChimp, but if they did a few things to make it better, I'd use it more.

AR
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Verified reviewer

Financial Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

Mailchimp is awesome

Reviewed 6 years ago

Overall, i think this is indeed an amazing app and it gets my job done quickly and smoothly

Pros

I've used mailchimp for close to 5 years now for my email marketing and newsletter campaigns and i must say i have derived real value for money. Their offerings are awesome and is one of the best platforms i have used so far. They have an interactive and easy to use interface that you can navigate with ease at first use. I also enjoy the fact that i can track every single email i send out and also...

Cons

Mailchimp is amazing but in my opinion i think they are a bit pricey when compared to some competitors such as Mailerlite which offers similar packages and features for nearly half the price. Likewise, the fact that there is no 24/7 support for users (Mailerlite offers support for free users) who are not on a paid plan is not encouraging as i feel being there for your users (free or subscribed gives them a sense of belonging and support.

AR
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Verified reviewer

Publishing, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mailchimp

Simple, friendly, lacking clear features for automation

Reviewed 5 years ago

Fine, but ultimately I outgrew it.

Pros

If you need an easy, affordable mailing list, Mailchimp will have you up and running. The drag-and-drop interface is simple and the sign-up forms are easy to personalize. It's my go-to for suggesting a platform for first-time mailing list owners.

Cons

Automation in Mailchimp is a mess as compared to platforms like ConvertKit, Mailerlite, or AWeber. If having a robust email sequence based on multiple opt-in lead magnets is a necessity for you, it's possible to set them up in Mailchimp—but a pain. All my more complex mailing list operations have been moved to Mailerlite for this reason. I don't use the Instagram ads integration (not relevant to my use of the platform) and it's also irksome to keep getting it as a suggested campaign.

NW
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Nathan W.

Information Technology and Services, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Mailchimp

Used to be the best option for the cash-strapped startup (now there's much better options)

Reviewed 4 years ago

Great for getting started in email marketing but bad interface (confusing, unintuive, etc.). For those looking for a free alternative, whether for bootstrapping or getting on your feet, I'd recommend looking into Hubspot's free email or MailerLite.

Pros

The best thing I like about mailchimp is that helps startups or small businesses get email marketing going for free. When you're getting on your feet this can be huge. It has all the basic stuff you need to get started with email marketing and for most people it's just what the "marketing doctor" ordered...BUT there are better options.

Cons

For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time. Unintuitive, confusing, and often frustrating. What takes a couple of minutes in other email marketing platforms takes 15-30 minutes in mailchimp--just because it can take a while to figure it out. For new and/or not very tech savvy people, this can become a frustrating thing (though if they have no other reference point, they may not notice...)

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'Rowdie' Mitch G.

11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

Really easy to use, and manage

Reviewed 6 years ago

Easily manage my email list with good statistics and integration with other tech products.

Pros

I really enjoy the ability to segment out lists and many of the integrations it has so it easily links to your website.

Cons

MailerLite is quite a bit cheaper and has similar functionality, so on a price difference, I do think they are a bit steep. That being said, their product is great and they have more integrations and are better known, so it makes sense.

AR
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Verified reviewer

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MailerLite

Free tier could be better

Reviewed 5 years ago
Pros

Integrations are super-easy and are present for almost everything. Using MailerLite with WordPress was a breeze and generating API keys is also easy.

Cons

The free tier allows only up to 1000 subscribers but MailChimp allows 2000. I had to switch to MailChimp because of this.

MS
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Masse S.

Real Estate, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Best Newsletter Application out there

Reviewed 8 days ago

I personally find it better than MailChimp

Pros

The simplicity of creating a good-looking newsletter is an awesome feature of mailerLite. You can also have more contacts on the free version than competitors.

Cons

Subscriber managment sorting could improve.

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Guy G.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MailerLite

Simple Campaign and Mailshot management

Reviewed 10 months ago

Great starter campaign management system, easy to explain and manage

Pros

Super simple user interface and functionality compared with other systems

Cons

Some limits on functionality and features compared with e.g MailChimp

LV
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Luka V.

Apparel & Fashion, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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MailerLite

MailerLite Review

Reviewed a year ago

still do not know since I am a new user but will see

Pros

pricing compared to mailchimp that is expensive for us

Cons

still do not know since I am a new user but will see

AG
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Alma G.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Why MailerLite is a superior product at an incredible price!

Reviewed 3 years ago

LOVE IT! I will never go back to Mailchimp.

Pros

I love the ease of use. For me, it's like using Active Campaign but WAYYYY more affordable for my small business.

Cons

Sometimes it's difficult to find answers to some of my technical issues on the how-to pages. But, I'm excited to start using the new university.

Vendor response

So great to hear that you're joining the Academy, Alma - can't wait! And if you still have any other question, do get in touch with our amazing support team. They will always have your back.

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Christopher C.

Packaging and Containers, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Great mailchimp alternative with better templates

Reviewed 2 years ago

Great, easy to use. Really happy!

Pros

Great easy to use templates and much cheaper than mailchimp

Cons

Some things such as some social media features aren't as in depth as mailchimp but its a small sacrifice

AR
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Amber R.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Saved Money and Increased Open/Click Rates

Reviewed 3 years ago

EMails are created faster, look nicer, deliver quicker and have a much higher open rate.

Pros

The price is half what I was paying with MailChimp

Cons

No cons yet. But if I find anything I need help with, the customer service has been great.

BP
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Bulumko P.

Computer Software, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Great email marketing softwaree

Reviewed 7 months ago

Superb its really amazing. Glad I switched form mailchimp.

Pros

Its very easy to use and has a nice user interface

Cons

Nothing much really it works great for me.

JH
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Jack H.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MailerLite

Technically as good as MailChimp, and politically preferable

Reviewed a year ago
Pros

Techically viable (and politically preferable) alternative to MailChimp. Other than their obnoxious "Help Ukraine" flag on the login page, they seem to be free of the woke virus which drove me off MailChimp.

Cons

I've had occasional difficulty simply logging in recently. However, tech support was fast, responsive and helpful. In fact, that's the only reason I'm writing this review. They very quickly resolved the problem to my satisfaction. Kinda rare these days.

AR
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Verified reviewer

Online Media, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MailerLite

MailerLite: Best Budget Option

Reviewed 6 years ago