Mailchimp vs Zoho CRM Comparison

The interface is bright and clean. The list is clear from campaign to campaign, and you can tell the performance of each campaign at a glance. By listing all the campaigns in one page, it's easy for marketers to compare and see how they're doing as well.

The list and the tag were confusing at the beginning. Second, I didn't know that if I import data from Zoho CRM, it'd only import the contacts but not leads.

- Ease of use. - Easy to deploy multiple campaigns at once. - Mini CRM to manage all your contacts and their tags.

- Lack of integrations. - Support takes too long to get back to you. - The mini CRM is useful but could be improved by giving the ability to add custom fields like HubSpot or Zoho.

The ability to import an existing contact list and quickly get up and running with an email campaign was fantastic. The pre-built layouts were easy to use and it took no time at all going from import to send.

Navigating the reports for A/B campaigns isn't as simple as other formats. I wish that it were easier to view the campaign totals, but it defaults to seeing how A did vs B did. While that is valuable, if I want to at a glance see how the aggregate performed, it took a few more steps.

Collecting website visitors who signed up for our email distribution. Using the basic free version which my digital marketing company set up for us. They recommended a greed to build a database of website visitors were interested in receiving more information about our company services

I'm sure we will have to upgrade to a paid version because we will exhaust leak a Pacitti of users/customers and need more functionality. Was not sure how it will integrate with Zoho CRM and how we will both use it for email marketing purposes

User friendly

CRM integration

The data is easy to see and understand. The ability to go in and and adjust, edit campaigns is quick and easy

More on the CRM we use side of things - but the integration to our CRM is not available on the tier CRM we use. I will be looking more into MailChimp's own CRM at some point

It does everything you may want out of a campaign tool. Easy to setup, modify, templatize ccampaigns etc..

It didnt integrate the particular CRm that we had been using, but probably on our end, as its a smaller CRM.

I tried zoho crm and mailchimp after doing some research. I really enjoyed the quality and integration of mailchimp. It integrates nicely with gmail after I switched to it. It is easy to integrate with website building software. It's a very good option for a lower budget and even free if you are just starting out.

I upgraded to use the outgoing email feature. This feature is buried in a menu. It needs to be higher up in the menu system. The email feature is not available at all on the mobile app. Another item that was frustrating is that in the area where you keep track of your more recent customer contact. It keeps an item in the folder as a todo when you have sent an email. I would prefer it to show in a recently sent area and not in your "to do" area.

Very user friendly and intuitive. Quick to set up and use

Doesn't give me a full CRM option, so I still need to integrate to a separate CRM to do what I need

The platform is very flexible, we love how easy it is to automate email campaigns. Great analytics.

I think this is not a CRM solution, but a great email mkt tool to integrate with Salesforce and other robust CRM platforms.

I love that it is free for a certain amount of emails. It also has really great templates for my marketing emails and helps me with my subject line. The best part is that it tells me who has opened my emails and what they clicked on. This helps me be more effective in the future

Syncing with my Liondesk CRM would be useful

Usability, email templates, onboarding, Zapier integration

Pricing, limited integration with CRM tools we use

Cost, speed, ease of use and accuracy.

Not able to export to LIttle Green Light CRM

It's relatively easy to attach items such as calendar invites, PDF attachments, links, images. Preview mode is accurate

We cannot link emails to our CRM. We would like to track readability, what was sent to each client and when. All to be linked on our CRM.

I inherited a poor CRM system with a difficult email platform. We use Mailchimp to create, send and manage our email campaigns when possible. We like how it’s easy to create emails compared to our CRM’s email builder. We also like how it helps us manage unsubscribers.

Unfortunately, our current CRM does not allow us to integrate with Mailchimp. We are implementing anew CRM system, which has a robust email tool. Eventually, we will be switching from Mailchimp.

I'm always a fan of when a software product focuses on doing what they do and doing it well. Mailchimp is a clear example of that. They have remained a consistently strong player in the email marketing space, providing intuitive and easy-to-use software for helping businesses of all sizes and industries with their email marketing goals.

I have found that the strength of Mailchimps integration with CRM platforms varies from platform to platform, so I would encourage users to test-drive it with their unique CRM instance.

Ease of putting together campaigns, either using the pre-designed templates or raw HTML templates. Also keeps the formatting adhering to anti spam laws

Limited integration with CRM and Automation platforms, or a hassle to setup

the ease of use, and scheduling of mass emails we could send out.

I didn't like that it didn't link to our CRM Ministry Platform.

CRM features and professional landing page template.

Non. But mailchip pricing is a little over board compared to other email marketing software.

This newsletter tool/software does have a pay to go pricing plan and free trial. You can establish healthy customer management and campaigns.

The software’s pricing is very expensive. It does not act as a CRM.

Email marketing set up and CRM management

Contact list management and html template customization not that much user friendly

Mailchimp is a very good tool for CRM. It has all that you need to streamline your CRM processes and integrate it with the usual shops.

If your website is in PHP it integrates only through API that can be a bit difficult to implement

Really robust. Easy to set up. Simple CRM.

Too expensive. Needs to offer better discounts for large companies,

The easy integration with most of CRM software

I will prefer the templates and the free version bro be more flexible

Mailchimp ist in unser CRM-System Daylite integrierbar.

Es werden sehr viele Funktionen angeboten, welch über die Hauptnutzung des E-Mail-Marketing hinausgehen.

easy , handy , fast, tracks, can see when people have read, send mass emails

sometimes mails form mailchimp wont transfer,