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NetSupport Notify

4.8
(16)

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NetSupport Notify - Desktop Notification Solution

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NetSupport Notify Pricing, Features, Reviews and Alternatives

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250

Per month

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NetSupport Notify product overview

What is NetSupport Notify?

NetSupport Notify is a desktop alerting and notification software from NetSupport.

Key benefits of using NetSupport Notify

Save precious time: NetSupport Notify delivers messages that can’t be skipped or ignored to all or selected staff and/or students in a single action (across multiple platforms and sites) - saving precious time. Routine alerts such as fire drills can also be pre-scheduled. It’s a quick and easy solution to use, especially as it doesn’t require regular management of contacts.

Reliable communication:NetSupport Notify provides a welcome backup for existing technology failures (such as e-mail) and provides streamlined communication enabling staff and/or students to immediately see updates sent through the system – instantly improving communication in your organisation.

Boost security: Great for supporting emergency and lockdown procedures due to its ability to send clear and concise messages to all/selected connected computers. You can also send audible alerts with your NetSupport Notify messages to ensure attention is gained. Plus, you can also create and use ready-made “emergency response” alerts activated by a hotkey combination for use in time-critical situations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Live Online
In Person
Webinars
Documentation

NetSupport Notify FAQs

Q. What type of pricing plans does NetSupport Notify offer?

NetSupport Notify has the following pricing plans:
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of NetSupport Notify?

NetSupport Notify has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does NetSupport Notify support?

NetSupport Notify supports the following languages:
English, Finnish, French, German, Italian, Spanish, Swedish

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Q. Does NetSupport Notify support mobile devices?

NetSupport Notify supports the following devices:
Android, iPad, iPhone

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Q. Does NetSupport Notify offer an API?

No, NetSupport Notify does not have an API available.

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Q. What level of support does NetSupport Notify offer?

NetSupport Notify offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

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NetSupport Notify pricing information

Value for money

4.8

/5

16

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
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NetSupport Notify features

Functionality

4.6

/5

16

Total features

32

4 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Data Import/Export
Customizable Branding
Customizable Templates
Alerts/Notifications
Template Management

Functionality contenders

NetSupport Notify users reviews

Overall Rating

4.8

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

12

4

0

0

0

Pros
The ease of use and simplicity of the interface are my top "pros. It was also relatively easy to set up from an administrative standpoint and integrates well with other NetSupport products.
The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes.
The control you have... just overall. It's awesome to be able to see everyone's screen, lock down certain things, push things to them, etc.
Cons
Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server.
No working/notification of message character limit - we have created messages and sent them to then only see that the entire message is not displayed.
Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them.

Overall rating contenders

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Craig E.

Verified reviewer

Government Administration, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great piece of software, never had any problems with it, always ready when we use it.

Reviewed 5 years ago
Pros

Ease of use, open the software type in your notice select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.

Cons

Would really like a bigger text box on the notice that goes out so users do not have to scroll and more characters to work with.

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome Notification & Alert Software

Reviewed 2 years ago

Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time.

Pros

The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform.

Cons

Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them.

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I like the alerts that we are given

Reviewed 4 years ago
Pros

the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc.

Cons

I don't really have any dislikes about this product. so far so good..

KG
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Ken G.

Automotive, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly the product we needed at a great price!

Reviewed 5 years ago

Multi Year Support Discounts

Pros

We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.

Cons

Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.

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Dustin S.

Verified reviewer

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A rare product that "just works"

Reviewed 5 years ago

E-Mail is not always a great way to communicate issues -- there are times when you need a more urgent response, and NetSupport Notify gave us just that.

Pros

The ease of use and simplicity of the interface are my top "pros". It was also relatively easy to set up from an administrative standpoint and integrates well with other NetSupport products.

Cons

My only complaint is configuration management -- It can be hard to keep track of who you've deployed specific configurations to and what is unique to each configuration, but as long as you pay attention to what you're doing it should be no issue.

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