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Podium vs Trustpilot Comparison
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Overview
Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming...
Trustpilot is a review management platform that helps online businesses to establish a trusted brand and connect with customers...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
399
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
259
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Max L.
Cons
Cons
Sandesh B.
Muhammad Hassan H.
Key features
- Total features108
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appointment Management
- Automated Responses
- Autoresponders
- Batch Communications
- Before & After Pictures
- Billing & Invoicing
- CRM
- Call Recording
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Client Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Compliance Management
- Consent Management
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- File Sharing
- For Medical Spas
- HIPAA Compliant
- In-Person Payments
- Inbox Management
- Interaction Tracking
- Knowledge Management
- Lead Capture
- Lead Management
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Online Payments
- PCI Compliance
- Partial Payments
- Payment Fraud Prevention
- Payment Processing
- Performance Metrics
- Personalization
- Predictive Analytics
- Proactive Chat
- Promotions Management
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- SMS Messaging
- Scheduled Messaging
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Support
- Visual Analytics
- Website Integration
- Total features47
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Appointment Management
- Automated Responses
- Autoresponders
- Batch Communications
- Before & After Pictures
- Billing & Invoicing
- CRM
- Call Recording
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Client Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Compliance Management
- Consent Management
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- File Sharing
- For Medical Spas
- HIPAA Compliant
- In-Person Payments
- Inbox Management
- Interaction Tracking
- Knowledge Management
- Lead Capture
- Lead Management
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Online Payments
- PCI Compliance
- Partial Payments
- Payment Fraud Prevention
- Payment Processing
- Performance Metrics
- Personalization
- Predictive Analytics
- Proactive Chat
- Promotions Management
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- SMS Messaging
- Scheduled Messaging
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Social Sharing
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Support
- Visual Analytics
- Website Integration
Integrations
- Total integrations95
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
- Total integrations102
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
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