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Podium
5
326
4
111
3
29
2
14
1
46
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI platform for local business growth
Table of Contents
Podium - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Podium overview
Based on 526 verified user reviews
What is Podium?
By industry, Podium reviewers are most commonly professionals in automotive (23%). The most frequent use case for Podium cited by reviewers is review management (40% of reviewers).
What do users say about Podium pricing?
Some users say Podium is expensive compared to alternatives and feel pricing is a major drawback, especially for small businesses. Some reviewers find costs rise quickly with added features, and they mention restrictive annual contracts. Some reviewers report that while cheaper options exist, Podium’s integration and simplicity can justify the price, but some users feel the value does not always match the cost.
Starting price
Alternatives
with better value for money
Pros & Cons
Review Management
Phone Communication
Centralized client communication
Phone Support
Customer Support
Sales Management
Do you work for Podium? Manage this product listing
Podium’s user interface
Podium review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.2
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about Podium?
Reviewers indicate Podium is valued for streamlining customer communication, especially through text messaging, chat, and review management. They find it easy to request and respond to reviews, centralize conversations, and manage interactions across multiple platforms. Many appreciate its user-friendly interface and the ability to handle messages from both desktop and mobile devices, which helps reduce phone calls and improves efficiency.
Some say Podium is expensive compared to alternatives and mention issues with glitches, lag, and occasional challenges with customer support. They report that while it boosts reviews and sales, there are concerns about contract flexibility and integration limitations.
Select to learn more
Who uses Podium?
Based on 526 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Podium's key features
Most critical features, based on insights from Podium users:
All Podium features
Features rating:
Podium alternatives
Podium
Starting from
No pricing info
TextP2P
Starting from
5
Per month
Goldie
Starting from
19.99
Per month
Omnisend
Starting from
16
Per month
Podium integrations (9)
Integrations rated by users
We looked at 526 user reviews to identify which products are mentioned as Podium integrations and how users feel about them.
Integration rating: 5.0 (2)
“This is our DMS, all of our invoices automatically import into Elite and saves us a ton of time from having to manually enter them.”
Derek B.
Parts Counter
Integration rating: 3.5 (2)
Integration rating: 5.0 (2)
“Because PestPac fulfills our needs, and it is more of an optional add on for us to use FieldRoutes”
Chloe L.
CSR
Integration rating: 5.0 (1)
“This is our patient Management software and this is huge for payments and also the appointment reminders and confirmations.”
Cari G.
Business Manager
Integration rating: 3.0 (1)
“Pocomos was our main CRM when we first integrated with Podium”
Stephen G.
General Manager
Integration rating: 5.0 (1)
“Sync our client database.”
Conrad H.
Owner
Podium support options
Typical customers
Platforms supported
Support options
Training options
Podium FAQs
Podium has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Podium used for?
Q. Does Podium support mobile devices?
Podium supports the following devices:
Android, iPhone, iPad
Q. What level of support does Podium offer?
Podium offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum
