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Referral Factory vs UpViral Comparison

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Overview

Category Leaders

Plug & play referral software to build your own referral program. Works with HubSpot, Stripe, Pipedrive, Zoho, Salesforce,...

Category Leaders

UpViral is a cloud-based referral marketing platform designed to help businesses create, run, and manage viral contests to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

122

5

4

3

2

1

106

15

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

104

5

4

3

2

1

93

8

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Great experience, the support team is amazing. Every time I've had a question or issue, they've been super friendly and knowledgeable, and they always respond quickly.
Another great feature of Referral Factory is the number of offered third-party integrations. I was particularly impressed with the Hubspot integration, which was easy to set up and use.
Support team are always ready to help and I would love to appreciate [sensitive content hidden] for her help. Creating referral campaigns is very easy and you can track everything on real time.

Pros

It is very user friendly, support is very helpful, and the user-base and community is significant and active, which means that there is always useful help/suggestions on hand.
Very impressed at the software, support and marketing - the product is as good or better than the marketing which is world-class.
Not only is the product good, but they are dedicated to their product and customers in the form of continually upgrading it. Support is prompt, reliable, and professional.

Cons

You are unable to generate coupon codes, but rather limited to uploading and distributing them.
One potential con of Referral Factory is that it may be too complex and pricey for small businesses or entrepreneurs just starting with referral marketing and having a limited budget.
It is hard to think of anything I don't like about Referral Factory. It saves me countless time every day.

Cons

I consider that the most difficult thing for me was some configurations needed to be done in my website.
Sometimes I have problems with the page builder, but the downside is really lower than all the upsides the tool brings.
Forms are very limited and the customization options are very low.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features47
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Contact Management
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third-Party Integrations
  • Total features33
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Contact Management
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third-Party Integrations

Integrations

  • Total integrations16
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations33
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

LN
AvatarImg

Leakey N.

Education Management, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpViral logo

UpViral

Feedback

Reviewed a year ago

Wonderful

Pros

Referral capacity. Viral ability is very good

Cons

Flexibility when designing the pages. Can do better

HS
AvatarImg

Howard S.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpViral logo

UpViral

Newbie but learning

Reviewed 6 months ago

Great building my referral agency business so early days. hads-referrals.com

Pros

Newbie but learning every day my goal is to help local businesses grow generate new local customers.

Cons

So far haven't found anything negative

GS
AvatarImg

Greg S.

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpViral logo

UpViral

Solid Product

Reviewed 3 years ago

The product has gotten more intuitive over time and with the recent addition of campaign templates it really speeds up the implementation process... that coupled with a responsive support department make it a very impressive platform.

Pros

"Custom actions" really opens doors to the type of options available to qualify leads with... Strong product.

Cons

Still awaiting direct referral options via SMS and email... would really make the platform complete.

Vendor response

Thanks for your positive review Greg. Please feel free to share your feature suggestion at features.upviral.com and our product team will consider it. All the best, UpViral Team

OK
AvatarImg

Olga K.

Photography, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpViral logo

UpViral

The best viral share software

Reviewed 2 years ago

Awesome

Pros

I love how easy it is to use and how clean and professional the templates look. I also love their free trainings, they gave me a lot of inspiration to try for my company.

Cons

I wish the user could come back to the account by logging in. Since the referral link and share board doesnt transfer to emails outside upviral it becomes confusing.

Vendor response

Thank you so much for your kind words Olga :) Your review made our day!

JJ
AvatarImg

Jamar J.

Sports, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpViral logo

UpViral

How did I miss this for the last 10 yrs... Complete Game Changer!

Reviewed a year ago

I'm SUPER, SUPER excited about how this will significantly improve my coaching/consulting business sales.

Pros

Very easy to set up and get started. The Viral Referral Method ebook was very helpful and informative. It gave me several ideas and helped me get a game plan for my campaign.

Cons

It felt overwhelming at first, but once I narrowed my sweepstakes focus everything fell into place.