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Referral Rock vs Viral Loops Comparison (2026)

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Referral Factory logo

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Referral Rock

Viral Loops logo

Viral Loops

Overview

A refer-a-friend program set up with an advisor, best practices built in. Branded portal, one-click sharing, automatic invites, two-sided rewards with automatic payouts, fraud checks, and native CRM and e-commerce integrations.

Viral Loops gives you referral program templates inspired by billion-dollar brands to increase, track, and reward customer referrals.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

250

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

101

5

4

3

2

1

71

25

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.6

137

5

4

3

2

1

96

31

5

0

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

“It provides leads with the highest conversion rate across all lead sources and many of these referrals become members themselves.”
JT

Juan T.

VP of Marketing

“The initial learning curve can be a bit steep, especially when navigating the more advanced campaign settings and reward rules.”
LL

Lee L.

President

“Extraordinary account manager and technical support which is extremely rare in the SaaS world of today.”
Verified reviewer profile picture

Ryan S.

Owner

Pros

“They have sufficient customized fields, social media sharing features, and email reminders which I think are very useful.”
AK

Alex K.

Chief Marketing Officer

“For example, for 100K participants I need to spend more that 80$ to maintain my mailing list.”
Verified reviewer profile picture

Effie G.

CEO

“Since we are based i the US and the support team is in Europe/Israel, the time zone difference means sometimes we have to wait until the next day to get a reply.”
DC

David C.

Head of Developer Relations and Business Development

Cons

“It's not as intuitive of an interface as one would expect for the current decade.”
Verified reviewer profile picture

Melissa H.

Operations Specialist

“It looks a bit "scary" at first as an admin.”
DS

Djouher S.

Project Lead

“Despite the many advantages, the software's interface for setting up landing pages and emails is notably outdated and cumbersome, reminiscent of late 1990s technology.”
JH

Jose H.

Marketing Manager

Cons

“I am not able to have 1 form with respective questions and more relevant questions when individuals sign up for service using the unique referral code.”
JM

Josh M.

Sales Manager

“Lack of automated cancellation - now getting emails that my invoice is overdue - although I tried to cancel before the end of the period.”
MS

Matus S.

CEO

“Challenging to get set up, incomplete knowledge base, slow response times from support, brittle workarounds required for some basic functions.”
VC

Val C.

Founder

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features60
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Affiliate Management
  • Alerts/Notifications
  • Automation
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Commission Management
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • Event Triggered Actions
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • Social Media Integration
  • Social Promotion
  • Third-Party Integrations
  • User Management
  • Visual Analytics
  • Total features31
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Affiliate Management
  • Alerts/Notifications
  • Automation
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Commission Management
  • Contact Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • Event Triggered Actions
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • Social Media Integration
  • Social Promotion
  • Third-Party Integrations
  • User Management
  • Visual Analytics

Integrations

  • Total integrations19
  • AWeber
  • ActiveCampaign
  • Acuity Scheduling
  • BigCommerce
  • Campaign Monitor by Marigold
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Kit
  • Klaviyo
  • Leadpages
  • Mailjet
  • Marketo Engage
  • Meta for Business
  • Mixpanel
  • Segment
  • Sendoso
  • Shift4Shop
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Typeform
  • Unbounce
  • Wishpond
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations18
  • AWeber
  • ActiveCampaign
  • Acuity Scheduling
  • BigCommerce
  • Campaign Monitor by Marigold
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Kit
  • Klaviyo
  • Leadpages
  • Mailjet
  • Marketo Engage
  • Meta for Business
  • Mixpanel
  • Segment
  • Sendoso
  • Shift4Shop
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Typeform
  • Unbounce
  • Wishpond
  • WooCommerce
  • WordPress
  • Zapier