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Referral Rock
5
71
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Referral program software for businesses with teams
Table of Contents
Referral Rock - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2026
Referral Rock overview
What is Referral Rock?
Referral Rock is referral program software for businesses with teams. It's built for service businesses, B2B companies and ecommerce brands, where sales, support and field teams earn referrals by taking great care of customers.
Each team gets its own role. Sales, support and field teams become referral program recruiters, with their own links and credit for every customer they bring in, and they can be assigned straight from HubSpot or Salesforce. Finance teams handle the rewards, which go out when the job is done or the deal closes. Businesses with many locations run them under one brand with Multi-Org.
An advisor sets it up with you on every plan, with no setup fee. The Operator Plan is $250 a month, month to month, with a 14-day free trial. The Scale and Multi-Org plans are also available.
The platform covers the whole program in one place: invites and reminder emails sent for you, a branded member portal on your own domain, one-click member access with no passwords, sharing by link, code, QR code, email, text or social, reward rules and payouts, and reporting with data exports.
Rewards can be two-sided, tiered, bump or recurring, and fire at any stage: a checkout, a form, a booked appointment or a CRM stage change. Payouts go out as cash through PayPal or Wise, gift cards in many countries, coupons or custom rewards, with no fee added. Fraud checks and reward holds cover return windows.
Native integrations include HubSpot (a HubSpot Certified App), Salesforce, Zoho, Pipedrive and HighLevel for CRM, Shopify, WooCommerce and BigCommerce for e-commerce, and Stripe, Chargebee and QuickBooks for billing. Zapier, webhooks and a REST API connect the rest. Referral Rock publishes a GDPR statement and a data processing agreement.
Starting price
per month
Pros & Cons
Referral Program
Customer Support
Account Management
User Interface
Email Automation
Referral Rock’s user interface
Referral Rock review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.4
Customer support
4.9
Reviews sentiment
What do users say about Referral Rock?
Reviewers appreciate Referral Rock for its responsive and knowledgeable customer support, which they say is instrumental during setup and ongoing use. They feel the support team helps resolve issues quickly, offers valuable onboarding guidance, and adapts to unique business needs, though some mention limited support in certain time zones and occasional delays in responses.
Users indicate the platform makes it easy to design, launch, and manage referral programs, with a user-friendly interface and strong customization options. They report that setup is straightforward with assistance, but some find the interface less intuitive and desire improved documentation and navigation.
Select to learn more
Who uses Referral Rock?
Based on 101 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Referral Rock's key features
Most critical features, based on insights from Referral Rock users:
All Referral Rock features
Features rating:
Referral Rock alternatives
Referral Rock
Starting from
250
Per month
Tremendous
Starting from
Free
Referral Factory
Starting from
200
Per month
Post Affiliate Pro
Starting from
79
Per month
Referral Rock pricing
Pricing plans
Pricing details:
User opinions about Referral Rock price and value
Value for money rating:
To see what individual users think of Referral Rock's price and value, check out the review snippets below.
Juan T.
VP of Marketing
Lee L.
President
Referral Rock integrations (34)
Integrations rated by users
We looked at 101 user reviews to identify which products are mentioned as Referral Rock integrations and how users feel about them.
Integration rating: 4.9 (9)
Integration rating: 5.0 (4)
Integration rating: 5.0 (2)
“Connecting HubSpot marketing automation to Terraform offers absolutely no value to a backend engineering team. We provision cloud infrastructure and manage deployment state files, not track inbound sales leads or email campaigns.”
Rowan D.
Software Engineer
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“We needed applications from our website to go directly into TNG, which worked very well, and again the team were very supportive in setting this up, communicating with the team responsible for wordpress, and troubleshooting.”
Olive H.
Programme Officer
Integration rating: 4.0 (2)
“Connecting Salesforce to an infrastructure monitoring tool offers absolutely zero value to our engineering teams, as CRM customer pipelines are entirely disconnected from server health.”
Rowan D.
Software Engineer
Referral Rock customer support
What do users say about Referral Rock customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Referral Rock customer support.
Widely noted by reviewers, Referral Rock's customer support is highly responsive, attentive, and available throughout onboarding and setup.
A number of users highlight the team's willingness to go above and beyond, including building custom code and addressing unique requirements.
Multiple users appreciate the support team's technical expertise, patience, and ability to explain both basic and complex topics clearly.
A significant portion of users value the ease of communication, with support available via calls, quick replies, and proactive follow-ups.
Support options
Training options
To see what individual users say about Referral Rock's customer support, check out the review snippets below.
“The support team (Alfonso) has been incredibly helpful, addressing our queries promptly and ensuring a smooth experience.”
Savannah W.
Associate Marketing Manager
“Referral Rock supported us throughout the process.”
Chris C.
Marketing Manager
Referral Rock FAQs
Referral Rock has the following typical customers:
Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What level of support does Referral Rock offer?
Referral Rock offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
