Snap Surveys Pricing, Features, Reviews & Comparison of Alternatives

Snap Surveys

Cloud based survey and feedback management software

4.6/5 (15 reviews)

Snap Surveys overview

Snap Surveys is a cloud-based integrated suite of survey solutions that enables survey design, data collection, analysis, reporting and administration of online and offline surveys. The tool can be used in various industries including healthcare, education, travel & tourism, financial service, non-profit organizations, and government.

Snap Surveys enables users to create customizable surveys in multiple languages including those that are character based such Japanese, Chinese and Korean as well as those that are written from right to left such as Arabic, Urdu, and Hebrew. The software helps to create interactive questions, mask answers, personalize text and route questions based on replies given earlier in the survey. The tool also performs in-survey calculations by re-categorizing answers as and when the survey is filled. Snap Survey supports data collection and data management and offers features such as adaptive questionnaires, automated survey invitations, scanned paper surveys and attachment of files to survey responses. The tool also helps in analysing and reporting survey results and shares these insights in the form of summary reports and smart dynamic reports. The software supports text analysis, statistical tools, data filters and analysis tools as well as helps to analyze logins and transfer data between surveys and the database.

Snap Surveys offers strong security features including SSL encryption, SSAE 16 certification, daily vulnerability scan and is ISO 27001 certified. IBM, AT&T, Nielsen, Sport Wales, Frederick Community College and The British Holiday & Home Parks Association are some its customers.


Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

Snap Surveys screenshot: Snap Surveys can be accessed on multiple device types including smartphones, tablets and desktops and is also supported in paper formatsSnap Surveys - An Introduction to Snap Survey SoftwareSnap Surveys screenshot: Snap Surveys helps to add new respondents to the surveySnap Surveys screenshot: Snap Surveys is available in multiple languagesSnap Surveys screenshot: Snap Surveys offers analysis and reporting featuresSnap Surveys screenshot: Snap Surveys offers users options to personalize surveysSnap Surveys screenshot: Snap Surveys helps in analysis and reporting of survey resultsSnap Surveys screenshot: Snap Surveys offers statistical tools to analyze survey responses

Snap Surveys reviews


Very good

Value for money
Ease of use
Customer support
Katherine Fosled

Nice provides a different quality to other platforms Snap Surveys.

Used daily for 1-2 years
Reviewed 2018-02-19
Review Source: Software Advice

Snap Surveys is a very good software, I would say that it is one of the best for the distribution of surveys, despite its prices, it still has quite interesting functions. It has benefited me in my business area, providing more appropriate survey results adapted to my response range.Snap Surveys provides a different quality to other platforms, due to the easy integrity of information, I can have a lot of information on a topic of interest, and present it in an orderly manner thanks to the order functions that Snap Surveys has, the surveys have been better distributed with respect to information.

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Robb Bucklin

World Class Survey Software - Best in Class

Reviewed 2012-01-13
Review Source: Capterra

10 out 10 score on Snap Surveys, by far the best out there.In my opinion, Snap Survey software is world-class. It allows us to design multi-modal (even multi-lingual) surveys such as web, paper, phone, etc., with relative ease and even bring all the respondent data into one set of reports quickly. I also appreciate how feature rich it is with things like email alerts and, image mapping and pre-seeding data. The robust statistical analysis is as good as it gets. I have been doing survey research for over 10 years and tried many other brands but only Snap had everything we needed for our customers. Snap is also compliant with the Section 508 ADA rules. Finally, the Snap support is as world-class as their software! These people are obsessed with customer service! I deal with many top software companies and they should take a page out of Snap s playbook, such as no hassle, no automated phone messages, you are instantly talking to a live professional that actually cares and cheerfully helps you with your issue quickly and accurately.

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Jose Luis Arellano Camacho

Looking a solution for your business to create surveys, collect and manage feedback, and create dynamic analysis and reports.

Used weekly for 6-12 months
Reviewed 2018-05-15
Review Source: Software Advice

If you are looking to get a sample response for you survey SnapSurveys is great for this. As well as online surveys, you can produce mobile, paper and kiosk versions with Snap. You can make surveys in multiple languages and analyze all the results together. I get a live response either right when I call or a call back within a few hours.

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Easy to use something tool

Used weekly for 2+ years
Reviewed 2018-07-10
Review Source: Capterra

Easy to use tool; Allows flexible configurations based on customer complexities; Very knowledgeable application support team

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laura lantigua

Excellent tool for small businesses

Used monthly for 2+ years
Reviewed 2019-03-21
Review Source: Software Advice

It has helped the enterprise i work for a lot, specially in my area of marketing and research & development. Snaps Surveys and Survey Monkey are both my go to toolsThis software helps you creat really easy and fast surveys. As a marketer, surveys are really important. its a simple way of getting to know your target, you can make a survey within minutes. Send the link or print them, it works better for me to send the link and people can be able to fill them from whenever they are even thru theyre phones.

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Snap Surveys pricing

Pricing options
View Pricing Plans

Contact Snap Surveys Ltd. for pricign information or a quote.

Snap Surveys features

Customizable Templates
Data Import/Export
Real Time Analytics

A/B Testing (152 other apps)
API (410 other apps)
Activity Dashboard (228 other apps)
Campaign Analysis (199 other apps)
Campaign Management (187 other apps)
Content Management (189 other apps)
Customizable Branding (191 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (179 other apps)
Monitoring (190 other apps)
Multi-Channel Marketing (159 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (213 other apps)
Social Media Integration (233 other apps)
Social Network Marketing (143 other apps)
Tagging (145 other apps)
Third Party Integration (228 other apps)

Additional information for Snap Surveys

Key features of Snap Surveys

  • ISO/IEC 27001 and SAS 70/SSAE 16 certified
  • Customize your survey
  • Data analysis
  • Multi-format surveys
  • Synchronize data and surveys
  • Dynamic questionnaires
  • Summary reports
  • Automatic data import and export
  • Filters
  • SSL encrypted questionnaire
  • 24/7 mobile surveys
  • Set permissions to view specific analyses and reports
  • Text response analysis
  • Contextualized analysis and reports
  • Automated email alerts
  • Daily backups
  • Question routing
  • In-survey calculations
  • Share analysis and reports offline
  • Enable geolocation in the survey
View All Features


● Snap Surveys is a survey and feedback management software that enables users to create surveys, collect and analyze data and report the insights in the form of reports.

● The survey design tool offers features such as customizable questionnaire templates, custom URLs for the surveys, action buttons, in-survey calculations and text substitution options.

● The software can also be accessed on mobile devices including iPhones, iPads and Android phones using native mobile applications named Snap Mobile Anywhere.

● Snap Surveys offers strong security options including SSAE 16 certified data centers, SSL encryption, malware scanning, vulnerability scanning, secure login, ISO 27001 certification and daily backups.

● The surveys can be optimized for any device including smartphones, tablets and desktops and is available in multiple languages including Chinese, Japanese, Arabic, Hebrew, Urdu and Korean.