App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Sprout Social vs Buffer Comparison

Add to Compare

Compare similar apps

HubSpot Marketing Hub logo

HubSpot Marketing Hub

4.5

Hootsuite logo

Hootsuite

4.4

Agorapulse logo

Agorapulse

4.6

Publer logo

Publer

4.8

Loomly logo

Loomly

4.7

Later logo

Later

4.4

Good recommendations?

Overview

Category Leaders

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Buffer helps users manage multiple social media accounts at once as well as quickly schedule content from anywhere on the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

583

5

4

3

2

1

308

211

49

6

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

1.4K

5

4

3

2

1

886

481

98

11

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can.

Pros

The scheduling was great and the reports are probably the best out there. It also has a great mobile app which never crashed on me.
Just choose the option that fits your needs. Another Buffer feature I love is the ability to share the same post to multiple platforms with the appropriate variations.
It's great to help clients who have never used a scheduling platform before, it's quite easy to use and reliable.

Cons

Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.
Lack of support for enterprise. Difficult to scale up using this tool.
The only other tool I can think of which would be missing is SEO in terms of Social.

Cons

Buffer has been one of the only platforms I've had trouble with when it comes to failed posts. It didn't happen that frequently, but it happened often enough that it was a pain point.
It can be a little confusing to learn the interface and features of customizing for each platform.
But these generally are problems users can expect to encounter with any social scheduling platform.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features81
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Editorial Calendar
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Layout & Design
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Web Tracking
  • Workflow Management
  • Total features23
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Editorial Calendar
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Layout & Design
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Web Tracking
  • Workflow Management

Integrations

  • Total integrations22
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations98
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sprout Social logo

Sprout Social

User-friendly social media management tool

Reviewed 6 years ago

I like Sprout Social and recommend it for mid-size and large businesses but find it not worth the cost for small businesses with simpler needs.

Pros

I really like how intuitive Sprout Social's user interface is. The Smart Inbox is a great feature, as is the Sprout Queue. I like that I can view scheduled messages in list or calendar form. RSS feeds make finding content easy, and the content suggestions tool is useful (and improving).

Cons

It's a bit expensive compared to tools like Buffer or HootSuite's free / Pro plan. That said, it's certainly more robust than Buffer, and a better user experience than Hootsuite. I've also had occasional issues with accounts getting disconnected and posts failing to send.

EM
AvatarImg

Emma M.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sprout Social logo

Sprout Social

Easy to use

Reviewed 6 years ago

I appreciate the interface, the ease of use, and the analytics. And it's just super helpful to be able to plan content in one place. To be honest though, I keep alternating between Hootsuite, Sprout, and Buffer because I'm not sold on any one. Falcon would be my ideal but it's just so expensive.

Pros

I appreciate the ease of use for new and seasoned users alike. The analytics are helpful, too.

Cons

The pricing - you can get the same level of access and features for less with other less clean options.

CG
AvatarImg

Chelsea G.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Sprout Social logo

Sprout Social

Sprout is great until it's not.

Reviewed 6 years ago

For almost a year I enjoyed using Sprout until we switched to Buffer and it was way easier and significantly cheaper. Also, Sprout started not posting scheduled posts to Instagram and their support team couldn't fix it for weeks. Our team would be on the phone with them, emailing them, or in chat inbox, with them every day for weeks and the problem never got fixed. We wish it worked out differently.

Pros

I liked how I could answer comments from all the platforms we had connected in one place. Linked In, Facebook, Twitter, and Instagram

Cons

It's extremely expensive for how many errors occur. The customer service techs are very friendly and should get a 10 for being agreeable and understanding of angry customers however​ they rarely are able to fix problems.​

SV
AvatarImg

Sarah V.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sprout Social logo

Sprout Social

The Best Social Media Scheduling Platform Hands Down

Reviewed 5 years ago

We love Sprout Social and highly recommend it to others. We've used other scheduling platforms, and nothing has come close to being able to handle our needs the way Sprout Social can.

Pros

Our team has used a variety of social media scheduling platforms, including Buffer, Hootsuite, Sprout Social, and others, and Sprout Social is by far our favorite for many reasons. • As an agency with hundreds of profiles, Sprout Social makes multiple account management a breeze. • The scheduling browser is very easy to use. • It offers ideal posting times to help you optimize reach and engagement. •...

Cons

I won't beat around the bush. It's pricey. Very pricey. If you're a freelancer or not using social media daily, it may not be worth the investment. If you're an agency working with multiple clients or if social media is part of your daily routine, a scheduling software that offers everything Sprout Social offers is well worth it.

AvatarImg
AvatarImg

Abigail N.

International Trade and Development, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Sprout Social logo

Sprout Social

Simple SM manager with superior Analytics feature

Reviewed 8 years ago

I discovered Sprout Social through a Facebook ad. Before deciding to take the trial, I read some of the reviews here and on Capterra and my expectations soared and became somewhat unrealistic to be honest. The pricing threw me off because $99 monthly seemed kind of steep given the features. Nevertheless, I had nothing to lose by trying it out so I decided to signup for a trial. I’ve used/currently...

Pros

The Digital Asset Library The Analytics feature The RSS feature can serve as a social media content generation tool. Easy UI

Cons

The pricing is rather steep. There are other SM managers with more powerful features which could prove to be a better substitute to Sprout Social. MavSocial has a better Asset Library feature, SMHack provides just as detailed analytics, Swift social has powerful RSS feature, and Hootsuite is cheaper, has an automatic scheduling function, as well as one of the easiest SM Managers to use due to the numerous tutorials online and it's inbuilt mini-tutorial.

SV
AvatarImg

Sarah V.

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Buffer logo

Buffer

The Best Free Social Media Scheduling Platform

Reviewed 5 years ago

Buffer is a great scheduling tool, and I've used it for many client and in many roles, but it's not my absolute favorite. If you're looking for a great free scheduling tool, Buffer is hands down the best, but if you can afford the $100 a month price tag, Sprout Social is the way to go.

Pros

If you're a single user with one social media account per platform, Buffer is a great free tool. It allows you to schedule to various platforms, and it allows you to easily view your posts for the month at a glance, unlike Hootsuite which only offers the ability to view one week's worth of posts at a time.

Cons

If you are working for an agency or handling multiple accounts, especially Instagram accounts, Buffer does not offer the same ease of use or features as Sprout Social and other platforms. If you can afford to splurge on Sprout Social, go for it.

AvatarImg
AvatarImg

Tyler S.

Marketing and Advertising, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Buffer logo

Buffer

Basic Social Media Tool

Reviewed 5 years ago

It was fine for what it did, but wasn't enough of a solution for us.

Pros

Buffer is great for simpler social media accounts that don't require advanced features and functionality from a Gain or Sprout Social. Price is reasonable.

Cons

The lack of features makes the software prohibitive for agencies and marketing leaders that are trying to operate at a high level across several accounts.

NF
AvatarImg

Nicholas F.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Great free tool

Reviewed 5 years ago

great, because it's free. I wouldn't pay for buffer unless it came with more features.

Pros

Easy to use and implement. Basically just connect your social accounts and you can get to it. I prefer it much more to hubspot social, or other platforms I've used like Sprout.

Cons

Hard to post videos and it would be nice if you could see all mentions on a feed, like twitter mentions and LinkedIn @'s.

AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Buffer logo

Buffer

The team love it.

Reviewed 6 years ago
Pros

Our team likes Buffer. We recently switch from Sprout Social. We like the ability to schedule drafts and then the ability to have posts approved by certain members of the team.

Cons

For me at least, it takes a bit to understand the UI.

AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Great tool!

Reviewed 6 years ago
Pros

So far this has been a great tool. We switched from Sprout because Buffer's pricing was much better (although they do not have near the features of Sprout).

Cons

We'd love to see more analytics and support has sometimes been slow.

Vendor response

Hi, there, thank you for giving Buffer a go! If you are up for sharing, it'll be great to hear what analytics feature you would like to see. Also, you might find it helpful to know that we are building a new social media analytics product (which is in closed beta right now): https://buffer.com/analyze.

AvatarImg
AvatarImg

Erik R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Buffer logo

Buffer

Buffer is a Great Social Scheduler for Small Business Owners

Reviewed 6 years ago
Pros

I've done social media marketing consulting for 3-4 years now and I will always suggest Buffer to my small business clients. The platform is so straightforward it would take the most non-technology savvy person to get lost on it. The free platform works flawlessly and lets you connect quite a few of your social accounts, and I have never had a problem with the mobile app - and come to think of it I'm pretty sure I only use the mobile app for scheduling when I create my own content. If you're not sure which social scheduler to use when you're just first starting out, please consider Buffer. Their team is on top of its game when creating content for its users and keeping their community up to date on the latest Instagram API changes and Facebook algorithms. This platform is the real deal.

Cons

This platform is great if you're the sole owner of your social platforms, but when you need to move to a bigger team I would consider upgrading to something more robust like Sprout Social. I really don't have many bad things to say about Buffer besides that its fairly simplistic, but honestly that simplicity is what attracts so many small business owners to the platform. If you have 3-4 social accounts and post fairly regularly on a weekly basis, Buffer is a great product for you.

AvatarImg
AvatarImg

Paige S.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buffer logo

Buffer

Buffer Review

Reviewed 6 years ago

We use Buffer to schedule to all social media platforms for our social media accounts. It's easy to use, and a great way to stay organized and up to speed on scheduling.

Pros

Buffer is an amazing, easy-to-use scheduling software. Our company switched from Sprout to Buffer and have had zero regrets.

Cons

Buffer, at first, was a little difficult to navigate. But not nearly as daunting as Sprout. After discovering where all the tools are, you're set. And it's amazing!

Vendor response

Hi, Paige, thanks for giving Buffer a go and sharing this review! If you're up for sharing, I would love to hear what was difficult to find/do when you first started using Buffer. I know it can be hard to describe such things so no worries if not! -Alfred

AvatarImg

Verified reviewer

Computer Software, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Buffer logo

Buffer

Okay tool but not amazing

Reviewed 5 years ago
Pros

Easy to use for basic social media management.

Cons

Needs more meat to the functionality to have it compare to some of the bigger platforms like Hootsuite and Sprout.

SP
AvatarImg

Saravanan P.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Buffer logo

Buffer

Easy to Manage all your Social Media Account

Reviewed 6 years ago

Very easy to manage all the social media account at one console. Overall experience with buffer is awesome.

Pros

We are using Buffer Pro Plan about a year. Buffer helps to manage all our company social media account in one console. In the Pro plan, we are eligible to add a Facebook page, Facebook Group, Instagram, Twitter, LinkedIn Page, LinkedIn Profile, Google Plus, Google Plus Profile, Pinterest accounts. Buffer saved our time to manage our company social media accounts. The main reason we are using Buffer is to schedule the post. Yes, Buffer has post scheduling options. For Pro Plan, we can Schedule up to 100 posts. We can able to create the short link of our URL with UTM while posting.

Cons

- Only we can add 8 social media profile for the Pro plan. - Pro Plan doesn't have Advanced social analytics.

Vendor response

Hi, Saravanan, thank you for your review and feedback. If you are up for sharing, I would love to hear what analytics feature you would love to have in the Pro plan. -Alfred

AvatarImg
AvatarImg

Adithya U.

Computer Software, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Buffer logo

Buffer

Buffer - Social Media Management for the team

Reviewed 5 years ago
Pros

* Ease to schedule posts in social media via Buffer. * Provided analytics about the posts published and will find the optimal time for posting. * Easy to collaborate tools which can be used by social media team managing companies accounts. * Approvals process to censor or filter out the outgoing content. * Easy account management instead of sharing passwords of social media accounts.

Cons

* Little expensive just to manage the social media accounts. * Limit on the scheduled posts and social media accounts- Can be a pain point if company manages many product/org level social media accounts.

BB
AvatarImg

Brian B.

Entertainment, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

Social media scheduling made easy

Reviewed 7 years ago

Social media scheduling, social media calendar organization.

Pros

Lots of features and great company culture. The stand-alone app plus the browser extension make scheduling social media posts easy in any situation.

Cons

Instagram still won't let third -party apps post for you, so (as with any social media scheduler), Buffer only sends a reminder about IG posts, and you have to post them yourself. They've cleverly made it as easy as possible though.

AvatarImg
AvatarImg

Domingo G.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Buffer is a complete SM management tool but very limited so it's still focused on scheduling.

Reviewed 3 years ago
Pros

Very good to schedule messages, drag and drop makes it so easy. Browser extension.

Cons

Very basic analytics. Social Media monitoring.

NA
AvatarImg

Nada A.

Leisure, Travel & Tourism, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

Simple social media manager for non social media geeks

Reviewed 6 years ago
Pros

Super easy user-friendly clean interface, integration with the most popular widely used social media networks,

Cons

It's too simple for a social media geeks who want more of control and more analysis to their social media metrics

AvatarImg

Verified reviewer

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

Perfect software for social media publishing and analytics

Reviewed 7 years ago

Social Media Management Social Publishing Brand Awareness Increasing Brand Value

Pros

Buffer invented the concept of a social "queue" and Chrome extension they've become the clear leader in the social publishing space. They are also a great resource and thought leader on the strategy side of things.

Cons

I mainly use their calendar view, which still has some major bugs and will mess up every so often and they haven't been addressed still since it launched. I wish they were better able to aggregate the social accounts for analytics I know they're working on a new analytics platform currently, though.

TH
AvatarImg

Tyler H.

Marketing and Advertising, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Good social media scheduling software

Reviewed 6 years ago

For the price buffer offers many of the features a small business needs. However, if you can afford it a paid tool would be better.

Pros

Buffer makes it easy to schedule posts to various social media platforms and offers some platforms of integration.

Cons

There are many other social media platforms that offer a more robust social media channel monitoring in addition to scheduling and analyzing data.

AvatarImg
AvatarImg

Susanna F.

Publishing, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buffer logo

Buffer

A FREE user's good, but limited, social media management tool

Reviewed 8 years ago

I have individually used a FREE Buffer account for nearly 5 years to manage my Twitter, Facebook, and LinkedIn accounts. As a free user, I'm limited to 10 updates in my buffer (Scheduler).

Pros

Free account: - Social networks include: Twitter, Facebook (profile, page, or group), Google+ (profile or page), LinkedIn (profile or page), and Instagram - User-friendly interface - Simple analytics dashboard - Offers to optimize your update schedule (Optimal Timing Tool) - Offers an easy image creation tool (Pablo) - Offers a browser extension & a mobile app for easier sharing (Power Scheduler)

Cons

Free account: - Social networks lack: Pinterest, LinkedIn group - Not a social monitoring tool - Limited to 10 updates in your Scheduler - Does not include RSS Feed, calendar

MB
AvatarImg

Madhav B.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

My social media assistant/manager

Reviewed 7 years ago
Pros

Does the job for me to publish updates on my social media channels. It supports video too, so that's a huge win for me.

Cons

Doesn't re-buffer old social media updates. I want to keep my social media feed active, but I can't seem to find that feature in Buffer.

AvatarImg
AvatarImg

Paul R.

Computer Software, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Buffer logo

Buffer

My Buffer experience

Reviewed a year ago
Pros

Easy to use, schedule and publish social media posts.

Cons

Copying settings between social media accounts could be better

TF
AvatarImg

Thiago F.

Entertainment, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

great for scheduling

Reviewed 5 years ago
Pros

its super easy to schedule my social media posts

Cons

it should allow more social networks to be added

AvatarImg

Verified reviewer

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Buffer logo

Buffer

Great For Social Media Scheduling but Not a Comprehensive Platform

Reviewed 2 years ago

Social media marketing is something that my company does on a regular basis but it is not a critical element of our business. Because of this, our business need for a social media management platform was that we needed something that would allow us to schedule social media posts and manage multiple accounts and didn't need all the advanced tools that other social media platforms provide. Because of this, Buffer is a perfect solution for our business but might not cover all the needs of other businesses.

Pros

We are able to easily manage all of our clients social media accounts and schedule posts months in advance. Buffer also offers some reporting and engagement features that we use on a limited basis for certain clients. The ability to collaborate and approve posts from within the platform is critical for our business need.

Cons

Buffer is definitely not a good solution for companies that need advanced social media features but it is the perfect low-cost solution for scheduling social media posts.

AvatarImg
AvatarImg

Nguessan Valery Y.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Manage your social networks with an easy-to-use tool

Reviewed 2 years ago

I used Buffer to manage my Facebook page and Linkedin, for my real estate product posts. I would have appreciated it even more if it offered a larger number of social networks to connect. But overall, the management of the connected profiles was quite simple and efficient. Moreover, the statistical data are easy to understand, which helped me to better manage my publications. A tool that I invite everyone to test

Pros

I liked Buffer. It's a pretty user-friendly tool and easy to use. It's quite easy to connect your social networks to it for managing pages and profiles. It has a pretty simple and easy-to-understand user interface, which makes it easy to learn. It takes into account popular social networks, which is already a good thing. Posts and post schedules are also quite easy to do with Buffer. The real strength of Buffer lies in the statistical data. We get detailed and comprehensive data on the reach of our publications. It is good to note that Buffer allows team collaboration, very useful to have your profiles and pages managed by an agency. Buffer is a nice tool to use

Cons

- Not support all social networks- Not take into account personal Facebook profiles- Limitation on the number of posts that can be scheduled in advance for some social networks

AvatarImg

Verified reviewer

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Good tool for posting to social media platforms

Reviewed 7 years ago
Pros

What I like most about Buffer is it is easier to use than some of the other social media management sites. Scheduling posts are very easy and you can post to Pinterest! Overall, I really like Buffer.

Cons

What I like least about Buffer is the options are limited with the free version and other social media management sites support more social media sites than Buffer.

AvatarImg
AvatarImg

Sylvain B.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

I use Buffer for my business, it's easy and free !

Reviewed 6 years ago

Buffer is a great social post sharing and free for 3 social profile accounts. It's the easiest social sharing tool, so don't hesitate and use Buffer if you want a social sharing tool for your small business. I like it !!

Pros

Buffer is an easy, fast and free social sharing tool for many of your social network accounts. Probably the easiest tool for social sharing, I like buffer because it's simple, easy, it has the minimum options we need for a fast and quality or social sharing for personal or business need. When we want it simple, it's Buffer !!

Cons

The free version has only 3 social profiles. I would prefer to have 4 or 5 free profiles and more limitations on scheduling posts. But free version is great too !

UN
AvatarImg

Uchenna N.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buffer logo

Buffer

Buffer review

Reviewed 4 years ago

Great social media scheduler.

Pros

Easy to use. I use it to schedule all my social media posts every week. Great time saver.

Cons

Sometimes it logs me out of my social media profiles.

AvatarImg
AvatarImg

Hasin A.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buffer logo

Buffer

I use this app on a daily basis to schedule my Instagram posts

Reviewed 6 years ago

Buffer is a real time saver for peopel like me that wnat to maintain a high level engagemnt with their foloowers.

Pros

I can schedule months of IG post ahead of time.

Cons

I wish buffer had better social listening capabilities like hootsuite.

Vendor response

Hi, Hasin, thank you so much for using Buffer and leaving a review for us. In case it's helpful to know, we have been working on a social media listening and engagement tool, Buffer Reply. Here's a bit more information: https://buffer.com/reply/. -Alfred