Sprout Social vs SOCi Comparison

Easy to view upcoming posts and edit before they are released

Would prefer to highlite smaller local businesses

Thank you for taking the time to provide us with feedback. We would be more than happy to discuss making adjustments to your content plan and invite you to contact your Customer Success Manager at your earliest convenience to do so. We look forward to improving accordingly!

Affordable pricing, content seems relevant, and lots of room for customization with regards to packages and ad spend

Relies on the property manager for a lot of the content (and the PMs don't necessarily provide regular content)

Managing several social media platforms at once.

Once scheduled, editing has to be done for each social media platform.

Thank you for taking the time to share your feedback with us, Ron.

Easy to use. Media content that’s relevant.

I would like to see more social media content available. There is a fair amount, but if there was more it would make my job easier. Or if there were social media tips

Thank you for the fantastic review, Leanne! Our portal is a fantastic place to get tips on all things social and SOCi.

SoCi is a very strong tool for companies that focus in social media marketing and social media platform management

There is not much i dislike about SoCi, they keep adding additional features that make it better and better.

Everything being in one place is very nice. It makes it user friendly and easy to navigate and find exactly what you need.

The analytics aspect of my SOCi does not work. I've had great difficult posting directly from SOCi and typically have to copy and paste the post to the social platform myself which essentially defeats the purpose of a social management platform.

Hi Danielle, We're sorry to hear that you're experiencing some difficulty with analytics and would love to learn more. It is our goal to ensure that SOCi provides you with the technology you need to be successful. Please reach out to your Customer Success Manager at your earliest convenience so we may work towards a resolution.

The ability to observe and evaluate the results and trends on your social media accounts and their social media calendar is amazing too!

When compared to other options it's a bit pricey, but in all honesty is comparing apples to oranges because of its many features. I believe that a small business option should be given to maybe strike a lifetime deal.

Thank you for the rave review!

Able to manage multiple social marketing sites with one click. Liked the analytics that came with it.

I had to go into each platform to edit my posts.

Thank you for the excellent review, Charlie! We are thrilled to hear that SOCi has not only saved you time but has allowed you to track your successes!

The dashboard view sows all metrics upfront

The calendar and scheduler seems a little rigid

Thank you for taking the time to leave a review, Apryl!

I like how I can see social and reputation all in one, the syndication of responding to the reviews, and being able to pose to social sites.

I think the improvement would be just on the social side of being able to have more tools to plan vs. post and then adding video.

Thank you for such an honest review! We're delighted to read that our platform matches your efficiency needs and look forward to continuing the offerings on the social side.

Ease of use across all major social media platforms

Nothing I can think of. Great platform.

Thank you for leaving a positive 5-star review, Rui!

Mobile app. Ability to link multiple locations

There were some initial challenges in the set up and getting locations linked

Thank you for the excellent rating, Randall!

The ease of it and the different options for every post.

The inability to post videos and carousel posts.

Thank you for the exceptional rating, Jared! We appreciate your honest feedback and will be sure to take this into account when making changes.

I like being able to post to all social sites at once. I like that there is one place to go for all reviews and details regarding my social platforms.

It is not super easy to navigate the site. Thing are sometimes hidden as to where you should be looking for them. You have to click around to find what you are looking for in my opinion. I do not like that some features in social sites like facebook are not as easy to manage like following other site etc.

Thank you for reviewing SOCi. We appreciate your feedback, as it helps us in achieving our goal of providing an intuitive platform for all your social media and reputation management needs. We look forward to continuing to enhance your experience!

Makes planning and social media way easier for my company

No cons, it's a great software to use for my company.

Thank you for the outstanding review, Taylor!

Easy for our team to execute social across our entire system.

Can’t find any yet. No cons. Nothing,,,,

Thank you for the rave review, Marci!

I love that I can see every social media platform that I have linked to SOCI in one place. I can approve or deny any posts coming up. Boosting and ad placement made easier has been a great benefit as well!

I wish there was suggested audiences for me to use. Sometimes social media platforms unlink and I have to relink them.

Thank you for the glowing review, Laura! We're so glad to hear that you are loving all that SOCi has to offer. As for linking to the platform, we invite you to contact your CSM about our Token Love feature, we're sure you'll find it to be an excellent solution.

I like how the platform is user-friendly and easy to navigate. It also helps to streamline processes when it comes to reputation management and social posting.

There are some bugs when it comes to integrating their local listing system to their reputation management and social platform posting system.

Thank you for taking the time to leave a review, Ashley. We appreciate your feedback on listings in order to make the platform better for large agency users.

I appreciate the ability to coordinate my social media posts and updates.

Finding the appropriate entry in the drop down menus.

Hi Amy, Thank you for taking the time to provide us with feedback. We're sorry to hear that you've experienced difficulty navigating the platform and hope you'll check out our training options!

You can create your own advert then post it to social media

Some of the photos need to be upgraded and more variety

Thank you for taking the time to provide us with feedback, Mark!

Being able to plan & schedule our social media content on all domains!

Not being able to edit previous posts and having a function to delete all previous posts from a specific date.

Samantha, Thank you for taking the time to leave us a review. We're proud to provide you with a central command that saves you and your team time. As for the past post editing functionality, we will be sure to pass your feedback along to our team.

This goes to many social media platforms and is easy to schedule.

First starting to earn, needs and instruction step video

Thank you for your rave review, Terri! We are thrilled to hear that SOCi has been instrumental in making your social media strategy simple. We would love to discuss training options and invite you to contact your CSM for details!

Relatively new user but the software is very user friendly. I prefer it over two other softwares that I have used.

No cons so far as I have been using the software less than 6 months.

Thank you for the stellar review, Kent!

I like that I can poatbto multiple social media platforms at one time.

I find it cumbersome to use. I feel there is limited info in the library.

Thank you for leaving a review on SOCi, Denise. Please contact Ace corporate marketing with your request for more content to search in libraries.

That posts can be scheduled to show up on multiple social media platforms.

It is not as easy to navigate and sometimes it does not take certain documents. There are some posts on that do not fit on the screen. For example, if I post on Facebook, the picture may not fit properly on Instagram. It gets cut off.

Thank you for your honest feedback, Rachelle. While we are disappointed to hear you are finding it difficult to fully utilize our features we know there is an opportunity to improve! We invite you to contact your CSM to connect about training options as well as available resources so we can work to get back on track!