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SOCi
5
152
4
72
3
20
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based local marketing platform for enterprises
Table of Contents
SOCi - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
SOCi overview
What is SOCi?
SOCi is a cloud-based agentic AI marketing platform built for multi-location enterprises, franchise brands, and national chains that need to manage localized marketing at scale. The platform consolidates local search optimization, social media management, reputation monitoring, and AI-powered chat into a single system, allowing corporate teams to maintain brand consistency while giving individual locations the flexibility to engage local audiences. Configurable workflows, automated content generation, and centralized dashboards reduce the manual overhead typically associated with managing hundreds or thousands of location profiles across directories, social networks, and review platforms.
The platform supports a wide range of industries including retail, restaurants, healthcare, financial services, and real estate. Integrations with major platforms such as Google Business Profile, Facebook, Instagram, and Yelp allow location data, reviews, and social content to be managed from one interface. AI-driven features assist with generating location-specific content, responding to reviews, and surfacing performance insights across the entire location portfolio. Role-based access controls enable corporate administrators to delegate tasks to regional managers or local operators without compromising brand governance, making the platform suitable for organizations with complex, distributed marketing structures.
Starting price
Alternatives
with better value for money
Pros & Cons
Post Scheduling
Media Posting
Media Scheduling
Post Management
Bugs and Issues
Integrations
Do you work for SOCi? Manage this product listing
SOCi’s user interface
SOCi reviews
Overall rating
4.5
/5
251
Positive reviews
73
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.73/10
5
4
3
2
1
152
72
20
5
2
Ashlee B.
Operations Manager
Heatherly A.
Social Media Manager
Heatherly A.
Social Media Manager
Gianni M.
Marketing and Recruiting Coordinator
Samantha S.
Leasing Consultant
Emily R.
Assistant Manager
Who uses SOCi?
Based on 251 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SOCi's key features
Most critical features, based on insights from SOCi users:
All SOCi features
Features rating:
SOCi alternatives
SOCi
Starting from
30000
monday.com AI Work Platform
Starting from
9
/user
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Starting from
Free
SOCi pricing
Value for money rating:
Starting from
30000
User opinions about SOCi price and value
Value for money rating:
To see what individual users think of SOCi's price and value, check out the review snippets below.
Ashlee B.
Operations Manager
Heatherly A.
Social Media Manager
SOCi integrations (32)
Integrations rated by users
We looked at 251 user reviews to identify which products are mentioned as SOCi integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“I connected my X account to OwlKonnect, so I can create, write, and schedule my posts directly from OwlKonnect, and they automatically get published on X at the time I set.”
Blessing N.
Content writer and social media manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“The Meta integration is valuable for viewing paid social activity alongside other marketing channels. It helps keep campaign analysis and planning in one place instead of moving between separate ad platforms.”
Garry L.
Analytics Director
Integration rating: 4.0 (1)
“The multilingual handling shaped my rating. Our Instagram audience writes in Indonesian, English, and often a casual mix with plenty of slang, abbreviations, and emoji. The AI still understands the intent and replies in the same style the customer us”
Syeila M.
Barista
Other top integrations
SOCi support options
Typical customers
Platforms supported
Support options
Training options
SOCi FAQs
Q. Does SOCi support mobile devices?
SOCi supports the following devices:
iPad, iPhone, Android
Q. What level of support does SOCi offer?
SOCi offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum
