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TrueReview vs Score My Reviews Comparison (2026)

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Good recommendations?

TrueReview logo

TrueReview

Score My Reviews logo

Score My Reviews

Overview

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Score My Reviews is a review management software for small and medium-sized businesses. It helps local businesses monitor their online reviews across different review sites and gain more reviews by using its built-in automated SMS text and email review requests.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

156

5

4

3

2

1

151

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

82

5

4

3

2

1

76

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“It has made collecting customer feedback much easier and has helped simplify our review management process.”
Verified reviewer profile picture

Goldy M.

Owner

“While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems.”
NA

Nnamdi A.

Director

“I love that I can just click to respond and that it notifies me instantly when a review is posted.”
AF

Andrew F.

Digital Marketing

Pros

“With this application, you can have your reviews from different places collected and put on your site, and use the tools to get more reviews.”
IP

Ivan P.

Manager

“We needed to get reviews for our family construction business.”
RT

Ralph T.

Owner

“since we started using these guys, our customers have been leaving us good reviews on google.”
RN

Robyn N.

Salon Admin

Cons

“Using Zip Alerts is another integration point that could fail, so TrueReview relies on the workflow portion via a third party.”
RZ

Reza Z.

President

“Expensive, tried locking me into a contract and left me feeling like we needed to keep our review requests in house, which was not what our company needed at the point of growth we were at.”
GM

Gina M.

Office Manager

“The "Powered by TrueReview" branding on review requests doesn't align with our premium brand experience.”
Verified reviewer profile picture

Anthony K.

Marketing Manager

Cons

“Not sure if I can get my LinkedIn reviews to integrate with the system.”
TJ

Trevina J.

CEO

“I have not gotten any review much so far only one review form 20 people I sent.”
Jt

Jira t.

Salon Owner

“That it wont send a reminder text message if the clients did not do it.”
BO

Brent O.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features61
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Responses
  • Brand Management
  • CRM
  • CRM Integration
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Customer Advocacy
  • Customer Experience Management
  • Customer Service
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Generative AI
  • Hashtag Tracking
  • Keyword Tracking
  • Media Monitoring
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Scoring
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets
  • Total features24
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Responses
  • Brand Management
  • CRM
  • CRM Integration
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Customer Advocacy
  • Customer Experience Management
  • Customer Service
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Generative AI
  • Hashtag Tracking
  • Keyword Tracking
  • Media Monitoring
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Scoring
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets

Integrations

  • Total integrations1
  • Zapier
  • Total integrations1
  • Zapier