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Customer Journey Mapping Tools
Freelancers

Top Rated Customer Journey Mapping Tools Software with Freelancers - Page 6

Last updated: November 2026

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140 software options

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Aligne

(0)

Cloud-based lifecycle CRM workflow tool for teams

Cloud-based canvas tool for lifecycle and CRM teams to map workflows, attach message copy, and manage approval flows.

Pathmode

(0)

Cloud-based product discovery software

Pathmode is a cloud-based tool that transforms user feedback into execution-ready specifications for product teams and AI agents. The platform uses AI-assisted synthesis to convert support tickets and user friction points into structured requirements that integrate with tools such as Linear and Jira.

Guidefai

(0)

Cloud-based unified AI platform for businesses

Cloud-based AI platform consolidating multi-model chat, AI agents, document automation, and media generation for businesses.

Prelay

(0)

Drive more revenue as a team.

With Prelay's team selling software, your revenue team and its internal stakeholders work together effectively so you can drive more revenue faster as a team.

smpl.

(0)

Customer journey mapping tools with communication channels

Simpl is an omnichannel customer journey mapping platform that enables businesses to design and build a seamless client journey that rewards behavior and loyalty to your brand. The system provides customer communication tools by acting at the right time for the right customer with on-site scenarios, recommendation widgets, and interactive web pushes.

Cadena.nuaio

(0)

Multichannel platform to communicate with your audiences in

Cadena.nuaio is a platform that allows you to automate your Communications through multiple channels. All in one place.

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Algonomy Customer Data Platform

(0)

Customer data platform with identity resolution

Algonomy Customer Data Platform is a web-based customer data platform designed to help businesses across a variety of industry verticals, such as fashion & apparel, travel & hospitality, B2B, quick service restaurants, financial services, beauty, pharmacy/healthcare, consumer electronics, and more capture behavioral data and create connected experiences.

Read more about Algonomy Customer Data Platform

Users also considered

Adobe Journey Optimizer B2B Edition

(0)

Customer journey orchestration solution for marketing teams

Build end to end journeys and automate precise engagement with accounts and their buying groups with the assistance of AI

Read more about Adobe Journey Optimizer B2B Edition

Users also considered

Cemantica

(0)

Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

appYuser

(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

Pega Customer Decision Hub

(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered

EthOS

(0)

Great Experiences Start With Great Research

EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

Behavure

(0)

Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

Pygmalios

(0)

AI-powered analytics platform for retail stores

Pygmalios is an in-store analytics platform offering AI-powered insights for physical retail spaces. It measures shopper footfall, dwell time, queue formation, and shelf availability using camera-based sensors that collect anonymous aggregate data without storing images or identifying individuals. Features include traffic and occupancy analytics, competitor price monitoring, digital signage content management, and screen performance measurement across retail locations.