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SMS Survey Software

Last updated: April 2026

41 software options

SurveySparrow logo

SurveySparrow

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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ClickSend logo

ClickSend

Business Communications. Solved

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ClickSend is a simple, global SMS platform built for developers and the businesses they support.

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Sinch Engage logo

Sinch Engage

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an all-in-one messaging platform made to build, send, and track results for SMS surveys. Collect feedback, run polls, and measure customer satisfaction via the mobile channels your customers love. Fully CRM-integrated, 100% secure & compliant, 24/7 support. 

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Avochato logo

Avochato

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Textmagic logo

Textmagic

Unified platform for managing business communication

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TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently.

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SlickText logo

SlickText

SMS marketing platform for customer engagement

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SlickText is a text message marketing platform that enables businesses to communicate with their audiences through SMS and MMS campaigns. The software includes features such as mass texting capabilities, automated workflows with a drag-and-drop builder, audience segmentation tools, and one-on-one conversational messaging through an inbox system. It offers list growth tools including website popups, web forms, QR codes, and keyword-based opt-ins for subscriber acquisition.

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Pony Express HQ logo

Pony Express HQ

Cloud-based SMS text messaging marketing solution

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Pony Express HQ is an online SMS text messaging marketing solution which enables businesses & communities to send and receive SMS text messages with deals, updates, and information to large groups of customers. Pony Express HQ is built for non-technical teams with no training required.

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TextP2P logo

TextP2P

SMS Marketing and Ringless Voicemail Drops with Automation

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TextP2P offers in text surveys without any external links in order for participants to the take the survey. This means your response rates will be 10X! TextP2P provides single choice, multiple choice, or qualitative answers. All responses are graphed and detailed responses can be exported.

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Delighted logo

Delighted

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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SimpleTexting logo

SimpleTexting

Text messaging for business, made simple and scalable

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SimpleTexting is an SMS marketing and business texting platform that helps teams send campaigns, manage two-way conversations, and automate messaging at scale with features like MMS, segmentation, API access, and compliance tools.

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Verint Voice of the Customer logo

Verint Voice of the Customer

Web-based customer experience (CX) suite of solutions

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Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

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Recur logo

Recur

Simple Association Management

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Recur simplifies association management with automation, insights, and tools to engage, retain, and grow your members

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EngagePackage logo

EngagePackage

(0)

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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TXT180 logo

TXT180

Bulk SMS & text marketing for all types of businesses

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TXT180 is a mass text marketing software that offers automatic billing, text message scheduling, auto-responders, and free inbound messages

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TextSanity logo

TextSanity

SMS marketing and large-scale messaging solution

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TextSanity is a cloud-based solution, which assists businesses of all sizes with SMS marketing and large-scale messaging. Key features include a contact database, response management, tagging, file attachments, web-forms, campaign management, data collection, and campaign scheduling.

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TextAnywhere logo

TextAnywhere

SMS survey tool for collecting data via users mobile devices

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TextAnywhere is an SMS survey software designed to help businesses of all sizes collect survey data from respondents through text messages. The application enables organizations to send promotional content, ad hoc updates and other personalized information to customers or team members via text messages.

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Go4Clients logo

Go4Clients

(0)

Platform for automating customer communication

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Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

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AIO logo

AIO

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Trumpia logo

Trumpia

Communication platform for SMS marketing campaigns

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Trumpia is an automated communications platform offering comprehensive mobile messaging capabilities across multiple channels. The system features mass SMS and MMS messaging, automation tools with customizable filters and rules, and enterprise-level user management organized by roles, departments, and locations. Trumpia integrates with Salesforce and provides API access for custom integration with existing business systems.

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QuestionPro logo

QuestionPro

Cloud-based survey solution for generating insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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Alchemer logo

Alchemer

Customer experience management and online survey platform

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Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

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MessageDesk logo

MessageDesk

Add SMS Superpowers to Your Business Phone.

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Start texting with your existing business phone number.

MessageDesk makes it easy to:

1. Organize all SMS conversations with a business-grade inbox.
2. Start new conversations and collect opt-in with ease.
3. Reach hundreds or thousands with SMS in a single click.

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Heymarket logo

Heymarket

Business text messaging for teams

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Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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JustCall logo

JustCall

AI-Powered Customer Communication for Sales & Support Teams

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Run SMS campaigns, send reminders, and collect feedback with SMS surveys. Engage customers faster and turn texts into actions.

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ReviewFlare logo

ReviewFlare

(0)

Review automation for local service businesses

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ReviewFlare is an automated review platform for local service businesses in construction, health, wellness, and professional services. It sends branded survey requests via SMS or email post-job, offering direct review invites or survey-first options with follow-ups. Features include a mobile app, desktop system, AI job imports, business profiles, and SEO backlinks to manage reputation on Google, Trustpilot, Facebook, and Yelp.

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