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Blackbaud Raiser's Edge NXT vs Keela Comparison (2026)

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Good recommendations?

Blackbaud Raiser's Edge NXT

Keela

Overview

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Keela's nonprofit CRM helps reduce time-consuming tasks centralizing all the work in one platform. Including donor management, online donations, email marketing, reporting, project management and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

160

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

418

190

169

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.3

314

139

147

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs.”

Emily D.

Director of Philanthropy

“The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey.”

Emily D.

Director of Philanthropy

“Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams.”

Emily D.

Director of Philanthropy

Pros

“Keela offers a lot under one roof; donations forms, donor reporting, analytics, campaign management and mass emailing tools, which makes managing fundraising operations much more streamlined.”

Rushna M.

Donor Care Lead

“Its a solid CRM for nonprofits that want to organize donor data, fundraising, and communications in one platform without needing a super enterprise level system.”

Arunmurugan S.

Project Manager

“The interactions tracking especially for emails allows our team to be on the same page and the reporting features and forms.”

Steve V.

President

Cons

“What they don't explain very well is that the web-based view of the database only allows for minimal functions that database users are used to, and that the old database-view would still be necessary to do important tasks, such as running detailed reports, use Online-Express, batch gift entry, etc.”

Beverly S.

Development Coordinator

“Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first.”

Amy J.

Donor Engagement Officer

“When you make the migration, not all the data is migrated correctly, and for a lot of things you need to be doing in the database view and others are only possible on the webview.”

Elias F.

Donor relations and Database coordinator

Cons

“Communication was inconsistent, timelines were missed, and serious concerns regarding missing donor data were not handled with the urgency or accountability we expected after investing significant time and money into the transition.”

Cody W.

Marketing and Donor Relations Coordinator

“We understand migrations can have challenges, but the combination of data integrity issues, long delays, poor communication, and ongoing costs made this an extremely frustrating experience.”

Cody W.

Marketing and Donor Relations Coordinator

“As a non-profit organization, accurate donor data is absolutely critical, and the fact that major donor history was missing is incredibly concerning.”

Cody W.

Marketing and Donor Relations Coordinator