CharityTracker vs Flocknote

Givebutter

Donorbox

DonorPerfect

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record and report interactions with clients, case notes, set goals & measure outcomes, perform assessments, make referrals and more! Helping you positively transform lives.

Reporting & Statistics

Document Management

Goal Setting/Tracking

Forms Management

Scheduling

Volunteer Management

Reviewers appreciate CharityTracker's affordability, scalable pricing, and lack of onboarding fees, which they say benefit organizations with limited budgets. However, some users report that per-user fees and annual costs can be prohibitive for smaller nonprofits.

Value for money

By industry, CharityTracker reviewers are most commonly professionals in non-profit organization management (46%). The most frequent use case for CharityTracker cited by reviewers is nonprofit (72% of reviewers).

Proprietary

CharityTracker

Web-based

Windows

Linux

Chromebook

Tithely Church Management

Basic

Plus

Persistent duplicate record issues

71% of reviewers feel negative about Duplicate Management. Reviewers indicate the software frequently allows duplicate client entries, often due to misspellings, inconsistent data entry, or search limitations. Users say merging or flagging duplicates is difficult and time-consuming, with some expressing frustration over the lack of automated detection or easy resolution. They report that multiple agencies or users can unintentionally create redundant records, leading to confusion and inefficiency. Some reviewers note that duplicate management challenges hinder accurate reporting and tracking of client services.

Frequent slowdowns and lag

93% of reviewers feel negative about Performance and Speed. Users report the system often runs slowly, with delays when loading pages, switching screens, or saving information. Reviewers indicate that lag and occasional freezing disrupt workflows, especially during busy periods or when entering large amounts of data. They find that slow response times can be frustrating and time-consuming, sometimes causing them to lose information or repeat tasks. Some reviewers say these issues are persistent and impact their ability to work efficiently, leading to dissatisfaction with overall system performance.

Complex household data handling

47% of reviewers feel negative about Family and Household Management. Reviewers indicate that adding or updating family members and relationships is cumbersome and time-consuming, often requiring unnecessary or redundant information. Users say managing households is confusing, especially when moving individuals between families or updating records. They report difficulties in accurately tracking household composition, which can affect service eligibility and reporting. Some reviewers mention that the process for setting up or editing family units lacks flexibility and can lead to data inconsistencies.

Time-consuming data entry process

44% of reviewers feel negative about Data Entry. Users report that entering information is often tedious, with too many required fields and little automation to streamline the process. Reviewers say the system lacks intuitive features, such as auto-populating fields or supporting multiple entries at once. They find that mistakes or inconsistencies in data entry are difficult to correct, and saving information can sometimes fail or result in lost work. Some reviewers express frustration with the time required to input or update records, especially when handling large volumes of data.

Cumbersome search experience

Executive Director

Searching for a client's name can be challenging when variations in spelling occur but not all of them are appear as a choice.

55% of reviewers feel negative about Search Functionality. Users say searching for clients or records is inefficient, often requiring them to sift through many irrelevant results or multiple pages. Reviewers report the search tool is sensitive to exact spellings and does not handle variations, partial matches, or common names well. They find that the system sometimes misses entries or produces too many unrelated results, making it difficult to quickly locate specific individuals. Some reviewers express frustration with the lack of advanced search options and slow search speeds.

Efficient food pantry operations

92% of reviewers feel positive about Food Pantry Management. Users report the software simplifies tracking food distribution, eligibility, and inventory for pantries and related services. Reviewers appreciate being able to customize categories for food and other resources, which helps them organize and monitor assistance provided. They find it valuable for preventing duplicate aid, ensuring clients receive appropriate support, and streamlining monthly or emergency distributions. Some reviewers say the system is accessible for volunteers and staff, making it easier to serve clients efficiently and maintain accurate records.

Consistently user-friendly design

94% of reviewers feel positive about the User Interface. Reviewers indicate the software is extremely user-friendly, requiring minimal training or time to learn. Users appreciate that the interface is intuitive for people of all ages and backgrounds, making onboarding new staff or volunteers straightforward. They find the layout clean and easy to navigate, which helps them quickly accomplish tasks without confusion. Some reviewers say the user-friendly nature of the platform reduces frustration and increases productivity, especially for those with limited technical skills. They value that the interface remains accessible even as their needs evolve.

Comprehensive client tracking tools

99% of reviewers feel positive about Client Tracking. Users think the platform makes it easy to monitor client interactions, services received, and case histories across multiple organizations. Reviewers appreciate being able to access detailed records, track progress over time, and generate reports for accountability and audits. They say the ability to link related profiles and share information with partner agencies streamlines collaboration and prevents assistance duplication. Some reviewers find that tracking is efficient, flexible, and supports both individual and group case management, making daily workflows smoother and more organized.

Enhanced community collaboration

97% of reviewers feel positive about Community Engagement. Reviewers indicate the software fosters communication and collaboration among local organizations, enabling them to share resources, referrals, and information about community needs. Users say it helps coordinate services, identify gaps, and streamline outreach efforts. They appreciate features that allow for easy posting and responding to community needs, which strengthens partnerships and collective impact. Some reviewers find that the platform supports grant writing and funding applications by providing data on community service efforts, making it easier to demonstrate outcomes and needs.

Responsive customer support experience

90% of reviewers feel positive about Customer Support. Reviewers appreciate prompt and helpful responses from the support team when issues arise, such as assistance with case files or troubleshooting. Users say customer service is knowledgeable and resolves problems quickly, which minimizes disruptions to their work. They value the availability of training and guidance, noting that support is accessible and pleasant to interact with. Some reviewers mention that support helps them customize the system to their needs and provides ongoing assistance as their organization grows.

Program Director

Ultimately, CharityTracker empowers us to refine our strategies and develop best practices that make our collective support more effective and responsive to community needs.

Interim Executive Director

The platform is user-friendly, flexible, and incredibly efficient for managing client data, tracking services, and generating reports.made our workflow much smoother.  

Family Case Coordinator

I like that I can add categories and item lines to help us track the assistance that we provide both monetarily and in our efforts/services.

The centralized database not only simplifies reporting but also offers room to grow—its expandability means there are many features we haven’t explored yet, which is exciting for the future."

Data Analyst

It is currently not possible for the same staff member to be an Agency Administrator in multiple agencies, thus increasing the risk of a referral not going through if a staff member is out of the office.

Manager, Community Outreach

No formatting in the service description box, we had to create a consistent protocol for description entries.

AVP of Community Impact

The system is easy to use, the reporting provides data that can be used for grants, to determine needs and to help clients receive the services they need.

Charity Tracker is not only THE software for your non-profit needs, it should be the standard for customer support.

Monitoring the allocation of resources to individuals and families to prevent redundant aid and ensure equitable distribution.

We began working with them weeks ago to deliver exactly what we needed to expand our non-profit operations here in Atlanta Georgia.

Agencies that joined enjoyed the bulletin feature, and that made seeking resource help quick and painless.

Employee Success Manager

Overall it meets our needs for tracking information and providing reports based on our information.

Church Office Manager

Weekly clients are sent to us to make boxes of kitchen items for those in need.

Worship and Outreach Pastor

It is a very useful tool for those of us charged with working with indigent individuals but it has been so poorly adopted by area charities that it makes the work frustrating.

Admin Assistant

I don't mind it, but usually have to write out the information in a way tat works for the staff working with charity recipients.

Secretary

Helpful tool for customizing donations for the people who have applied.

It has been good and has provided a central database but we will not be able to use it long term for disaster case management

Operations and Development Manager

We've been logging everything as an assistance record instead, to track clients meeting goals.

Family support specialist

Not the most appealing color scheme and all of the fonts are pretty much the same I would change that if anything.

Director of Operations

How if I spell a client's name wrong it will not include them in the search results.

It's a great tool for nonprofits looking to streamline their data tracking and collaboration.

Case Manager

An easy way to just search the first letter of either first or last name or have it alphabetically to make it easier to go to that section.

I really enjoy working with the technical support team if we need additional customizations to different features.

Program Administrator

the only thing I wish it had, was a company wide monthly spending tally on the front page.

workforce program manager

doesnt interact with other platforms like salesforce, which we use in our building on a daily basis.

Administrative Assistant

The server is a bit slow when putting in client information.

Self-editing of agency entries also useful.  

Nothing with CharityTracker specifically, but I dislike when other agencies don't keep their CharityTracker up to date.

Social worker

It presented with features that could be useful in different environments/systems.

President

It is functional, easy to use, can add documentation, photos, and measures the data extremely effectively.

Intake Specialist

I use this platform to create profiles for new incoming residential clientele.

I really enjoy having accurate demographic information for our clients.

Able to see the entirety of cases between all agents.

IT Specialist

Charity Tracker helps us manage donations and beneficiaries with ease, improving our transparency, and streamlining our charity operations.

President, Board of Directors

The database is intuitive, and I love the variety of reports it provides

Community Trainer and Data Specialist

The Assistance tracker and the reporting capabilities.

Reverend

We have been able to even track some "unusual" data.

Also, we cannot separate storms or regions.  

Able to track so many different clients at once.

Disaster Program Coordinator

I also like that more than one agency can have access to cases.

What I least like about charity tracker is how complicated it is to add mass assistance.

Being able to cross check with other agencies to see assistance provided.

Lead Data Entry

It is also easy for the sys admin to modify and add to categories.

Certified Peer Support Specialist

When I first logged in to Charity Tracker, I was a little overwhelmed, even though I had taken the class.

It's such a great way to receive resources and community events in our Low Country area!!

Human Services Director

It seems a little outdated and could use a refresh.

Their customer service is also top-notch—responsive, helpful, and genuinely invested in our success.

Easy access to client information when someone calls for a pick up.

It is easy to use and stores our data indefinitly, along with the case notes

Agency Collaboration

Client Management

Reporting

Charity and Donations

Features

Client Tracking

Customer Support

Data Management

Community Engagement

Pricing

Freelancers

Small Business

Large Enterprises

Mid-size Business

Simon Solutions

Clearstream

Two-way enabled mass texting, integrations with popular ChMS and other 3rd party apps, multi-management capabilities, text-to-join keywords, automated workflows with conditional logic, native apps, live polls, and dedicated short codes.



Breeze is a cloud-based church management software designed to assist small & mid-sized churches in managing events, donations, follow-ups, volunteers, and more.

Try a free 30-day trial of Breeze today and see why more than 11,000 churches love Breeze!

ChurchTrac

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting and attendance management

Flocknote is a church management software designed to help churches send event notifications, updates, prayer requests, and more to members via email or text messages. It enables church workers to capture and store members’ contact details, documents, notes, and photos in a centralized database.

Member Communication

Small Group Management

Member Directory

Attendance Tracking

Flocknote

iPad

Android

iPhone

ParishSOFT

Text In Church

Subsplash

WildApricot

Office manager

We just switched payroll compnies and they didnt require this much informatiion. If it wa my decision, we would totally drop Flocknote, but although my Pastor isn't happy about this invasive inquiry, he doesn't want to make a change at this time.

Youth Pastor

I was able to use it for free for my small ministry organization. But eventually found a different and better free one.

Director of Outreach

It is very user friendly, easy to have multiple separate groups, and scheduling texts.

Secretary/Reception

With the use of Flocknote, church members can get very important updates to help them plan around events.

student 

I am a volunteer for a church organization and this church uses flocknote for the entire community.

I have had very good success setting up special collection reminders.

Acts prayer secretary- volunteer 

When I get an email saying there is an approval request, I click the link and there is never anything there. If I go into the group at a later date, then I see the person as pending approval. When I send out the acts prayer request, I never get a copy even though I’m in the group? Whenever I have to do anything as an admin, I have to log in multiple times.  

Admin Secretary

The features for setting up groups, scheduling emails and text messages has made keeping regular, two-way communication easier for our ministry

communications director

No required fields for sign-ups so we end up with many contacts with just a phone number or email address and some emails and phone numbers with no associated names.

Communications

We have been able to grow our mailing list and get more responses to mailings.

Director of Ministries

Allows us to manage mailing list and send notes to each type of "grouping" in our whole community.

It is easy to compose the e-mails and the instructions and hints that you are given as you compose the e-mails make it very easy to do.

Teacher

They come through as a text message that you can respond to if needed.

Senior Engineer

It allows me to write posts for our Men's group fast and leaves me with a professional looking product.

Pastor

One reason we're trying this is because sometimes when we send out large volume emails (i.e., to the whole congregation), some were ending up in people's spam or junk folders, and they weren't receiving them.

Both our older parishioners who head up ministry groups as well as students and staff are able to create their own communications.

would like to manage mailing list responses a little better

It’s great that you can have as many groups as you need and send an unlimited amount of messages for one flat rate, so you never have to worry about going over a limit.  

would like for people to see other responses without having to log into system

Available graphics and inspirational material

Office Assistant

Accessibility and user-friendly for Mass communication distribution.

Coordinator of Music & Liturgy

I wish that there was a way to send a note to only those who have signed up for an event, using the email or phone number that they used to sign up.

Keeps people's contact info private, while allowing them to be on mailing list of  various groups.

Retired

Once the members are correctly entered it is marvelous at creating a professional notification and sending it to the correct people.

I am not sure what I like least - there is just so much to like that anything that I can think of just gets cancelled out.

I love being able to write my notes when I have time and schedule them to send later.

CharityTracker vs Flocknote Comparison (2026)

CharityTracker

Flocknote

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives