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CharityTracker vs Donorbox Comparison (2026)

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CharityTracker logo

CharityTracker

Donorbox logo

Donorbox

Overview

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record and report interactions with clients, case notes, set goals & measure outcomes, perform assessments, make referrals and more! Helping you positively transform lives.

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1K

5

4

3

2

1

647

342

65

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

631

5

4

3

2

1

526

86

18

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

“Ultimately, CharityTracker empowers us to refine our strategies and develop best practices that make our collective support more effective and responsive to community needs.”
CL

Cathy L.

Program Director

“We can add more customized forms and I'm grateful CharityTracker has that flexibility.”
SB

Shayna B.

Residence Director

“CharityTracker was ready to be used immediately and had all the basic functions we needed to move our paper files online .”
SB

Shayna B.

Residence Director

Pros

“It allowed us to raise the initial capital we needed to develop our concept, create our official trailer, and prepare for our major crowdfunding launch without the overwhelming complexity of a full campaign page.”
BS

Benett S.

Owner

“The platform makes it simple to manage contributions, customize donation pages, and track progress in real time, which makes fundraising more effective and stress-free.”
SM

Skylar M.

Member

“They provide us with donation tracking and event management that helps our organization manage and track our donations in a meaningful way.”
OA

Olu A.

Director

Cons

“It is currently not possible for the same staff member to be an Agency Administrator in multiple agencies, thus increasing the risk of a referral not going through if a staff member is out of the office.”
MS

Miranda S.

Data Analyst

“Searching for a client's name can be challenging when variations in spelling occur but not all of them are appear as a choice.”
SG

Sherri G.

Executive Director

“It is a very useful tool for those of us charged with working with indigent individuals but it has been so poorly adopted by area charities that it makes the work frustrating.”
GH

Greg H.

Worship and Outreach Pastor

Cons

“The only limitation is that Donorbox is a pure donation tool, not a full-fledged crowdfunding campaign platform like Indiegogo or Kickstarter.”
BS

Benett S.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features93
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Bed Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Online Forms
  • Online Giving
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features56
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Bed Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Online Forms
  • Online Giving
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations1
  • ActiveCampaign
  • Bloomerang
  • FreshBooks
  • Google Analytics 360
  • HubSpot CRM
  • Little Green Light
  • Meta for Business
  • Oasis Insight
  • PayPal
  • Rock RMS
  • Salesforce Nonprofit Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Squarespace
  • Stripe
  • Weebly
  • Wix
  • WordPress
  • Zapier
  • Total integrations18
  • ActiveCampaign
  • Bloomerang
  • FreshBooks
  • Google Analytics 360
  • HubSpot CRM
  • Little Green Light
  • Meta for Business
  • Oasis Insight
  • PayPal
  • Rock RMS
  • Salesforce Nonprofit Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Squarespace
  • Stripe
  • Weebly
  • Wix
  • WordPress
  • Zapier