Church Office Online vs TouchPoint

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Tithely Church Management

Realm

FellowshipOne

Rock RMS

Compare Church Office Online and TouchPoint based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Clearstream

Two-way enabled mass texting, integrations with popular ChMS and other 3rd party apps, multi-management capabilities, text-to-join keywords, automated workflows with conditional logic, native apps, live polls, and dedicated short codes.



Breeze is a cloud-based church management software designed to assist small & mid-sized churches in managing events, donations, follow-ups, volunteers, and more.

Try a free 30-day trial of Breeze today and see why more than 11,000 churches love Breeze!

ChurchTrac

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting and attendance management

Church Office Online is a church management software which includes native iPhone and Android apps, designed to support churches of all sizes

Accounting Integration

Activity Dashboard

Alerts/Notifications

Attendance Tracking

Built-in Accounting

Child Check-in

Communication Management

Contact Database

Contact Management

Credit Card Processing

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Donation Management

Electronic Payments

Email Management

Event Management

Event Scheduling

Forms Management

For Religious Organizations

Member Communication

Member Directory

Member Portal

Membership Management

Mobile Access

Multi-Location

Online Calendar

Online Giving

Pledge Management

Registration Management

Reminders

Reporting & Statistics

Role-Based Permissions

Small Group Management

SMS Messaging

Social Media Integration

Third-Party Integrations

Visitor Tracking

Volunteer Management

Website Management

Worship Planning

Church Office Online

Web-based

iPad

iPhone

Android

Basic 

writer

If you're someone who likes to learn new things, software development can be a rewarding field.

In addition, you'll be able to learn new things about the industry you are working in

Registered Nurse

Helps organising contacts for the church members and thus makes it easy to track members and check on them.

Director of Administration

I appreciate that this software is robust enough to handle multiple functions, ie giving reporting, data base for church membership, directory options, and linking to security checks for our volunteers.  

Moderator/ Webmaster

The ability to create random groups, personalized email, and record interactions with the members.

Pastor 

I like the total integration of the attendance features and the ability to create groups for targeted communication.

Assistant

There is a whole lot you can do with this software, and it’s ideal for administering a Parish, because it has all the tools we need in the same software.

Church Treasurer 

We are a small church and needed some software that would allow us to take care of giving reports and document membership.

Pastor

We are a small church, and the available options and features provided by Church Office Online are perfect for our congregation.

It is not as user friendly in some ways (scheduling and viewing events as a user is a little confusing) and that would be a drawback for a bigger church that has more programming.

Office Manager

I have run into a few kinks that I honestly created myself because of lack of knowledge - not sure I can complain or blame COO but if there were more fail safes when making major changes to configurations I could have skipped a headache or two - really my fault though.

It also doesn’t have access to some of the key administrator features like reports or schedules yet.

Price increases and inability to repeat scheduling assignments and more flexibility in workflow setting

Administrative Assistant

The ability to track the donations and send the year end report is wonderful

Bookkeeper

I can produce the annual giving statements from here using filters as needed.

I can combine the giving of families, or exclude the children if they are giving separately.

Their customer service support is outstanding.   If I have had questions, they have always worked to provide answers, even if they didn't have them immediately.  

Assistant Pastor

it worked to get all people outside a particular group but when I wanted to separate out the kids it would not do it.

There are people that are not members that we should still be able to keep track of without paying the yearly cost.

Church Administrator

You have to figure out how to use group features to organize congregation.

The inability to text without using an additional resource.

The pricing model is per record in the system.  

Church Secretary

Very hard to figure out how to make changes to forms.  

This has helped our task of shepherding the congregation each week.

They continue to improve this tool and add features - it's really full service! And customer service is ALWAYS timely and helpful!

for example, I wanted a group of adults outside a particular group.  

Clerk

It's simple to use; however there are a lot of features that smaller churches do not need.

The browser UI looks great and is easy to use.

Web monitor

The software is easy to use.   And the tech support is very responsive and helpful.

Church office online have been highly responsive to all my inquiries.  

Honestly, I can't identify anything that fits this category.

I find that some of our (elderly) members find it not so easy.  

The customer service staff is awesome and always very polite and helpful.

Minister of Music and Families

It is easy to access from many locations.

Assistant to the Pastor, IT/AV Director

Ease of use, excellent communication tools.

Reporting

Church Management

Customer Support

Training and Learning Curve

Calendar and Events

Group Management

Pricing

Security and Access Control

Data Entry

Email and Messaging

Small Business

Mid-size Business

Large Enterprises

Ministry Brands

TouchPoint's donation management system offers seamless tools for online, mobile, and text giving. Track contributions in real time, analyze trends, and engage donors with personalized campaigns. Simplify giving, enhance security, and nurture generosity with a platform designed to grow your mission.

Donation Tracking

Donor Management

Email Marketing

For Nonprofits

Grant Management

Member Database

Membership Signup

Mobile App

Mobile Giving

Payment Processing

Real-Time Reporting

Recurring Giving

Reporting/Analytics

Proprietary

TouchPoint

Windows

Chromebook

Standard

Database Administrator

From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.

Director of Technology

TouchPoint's robust features include member data management, online giving, event registration, volunteer coordination, attendance tracking, and much more.

Systems Administrator

When our church began looking for a new church management platform, TouchPoint was the only platform where every conversation began with the goal of how can we work together to bring Christ to your community, congregation, and staff.  

Ministry Software Analyst

Touchpoint allows us to capture such great data analytics that will help us ministry more effectively.

Director of Ministry Coordination

Registrations, messaages related to registration settings, screens related to registrations, and user ease for registration could be better.

Software Systems Coordinator

TouchPoint is not just a company or a product, they really partner with churches and walk along side us in using data to empower ministry!

Director of Connection and Assimilation

I love that TouchPoint has functionality that allows us to use data to know and love our people well

Media and Communications Minister

I like how it is focused on delivery the best option for church database and contact list.  

As a relatively newer church management software company compared to older well known softwares, some of the features are still being worked on and fleshed out.

Director of IT

It is a tool the helps serve our staff by enabling effective outreach and ministry to our church family

This means there are occasional bugs to work out in the software.

Minister, Church Data

Frequency of bugs and timeline of resolutions.

I think this is true of any system that needs to appease many churches: different churches need slightly different things.  

Particularly when it comes to volunteer scheduling and similar.

I think some new features are not thoroughly tested as they should be.

The software does great out-of-the-box, but can be customized to do all sorts of other things.  

Also, the customer support is outstanding, and new development clearly reflects actual church needs.  

In these years, I feel like I've gotten to know many of the TouchPoint staff folks, and they are truly partners in our ministry.  

It is robust and extremely capable as well as very versatile and adaptable.

Director of Operations

Our experience with TouchPoint has been one of true partnership, listening, and growing.

People are easy to work with and we love the product.  

We have used TouchPoint for ten years and are constantly learning.

Reception - Social Media

Helps improve individual customer relationships and identify new business opportunities

Ministry

Ease of Use

Bugs and Issues

Online Registration

Volunteer Scheduling

Features

Complicated and unintuitive interface

54% of reviewers feel negative about TouchPoint’s user interface. Reviewers indicate that the interface is cluttered, dated, and not intuitive, making navigation difficult for both new and experienced users. They say that terminology and layout can be confusing, requiring extra training to perform even basic tasks. Some users report that advanced features are especially hard to access and understand, and that customization options are limited or overly complex. Reviewers find that the interface’s lack of intuitiveness can discourage broader adoption among church members and staff.

Steep learning curve for users

41% of reviewers feel negative about TouchPoint’s ease of use. Some users report that the software is not intuitive and requires significant time to learn, especially for those less comfortable with technology. Reviewers indicate that finding specific features or information can be confusing, and training is often necessary for new users. They say that the lack of straightforward navigation and the complexity of certain functions make it challenging to use without guidance. Some reviewers feel that the system is not immediately user-friendly, particularly for volunteers or staff unfamiliar with similar tools.

Comprehensive ministry support tools

100% of reviewers feel positive about TouchPoint’s ministry support. Reviewers appreciate how the software offers practical features for ministry, such as targeted communication, task assignment, and data analytics that enhance outreach and engagement. They say it helps them stay organized, track members, and adapt to various ministry needs. Some users report that the tool enables effective collaboration among staff and volunteers, making ministry administration more manageable. Reviewers indicate that the software’s adaptability and broad functionality allow them to serve their church community more efficiently and faithfully in daily ministry operations.

Responsive and helpful support

91% of reviewers feel positive about TouchPoint’s customer support. Reviewers appreciate the prompt and knowledgeable assistance they receive from the support team, noting quick response times and a genuine willingness to help resolve issues. They say the extensive support library and comprehensive documentation make it easier to learn and troubleshoot. Some users report that the support staff is attentive to feedback and open to making improvements. Reviewers find that ongoing training and accessible help resources contribute significantly to their positive experience managing the software.

Streamlined church management features

91% of reviewers feel positive about TouchPoint’s church management capabilities. Reviewers appreciate the software’s ability to centralize member records, track giving, and facilitate communication across ministries. They say it simplifies administrative tasks, making it easier for both large and small churches to keep accurate records and manage pastoral care. Some users report that features like online registration, check-in, and customizable tools help them adapt the system to their specific needs. Reviewers indicate that having a unified platform improves efficiency and supports better engagement with their congregation.

Church Office Online vs TouchPoint Comparison (2026)

Church Office Online

TouchPoint

Overview

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Pricing

User reviews

Key features

Integrations

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