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TouchPoint Pricing, Features, Reviews and Alternatives
TouchPoint FAQs
TouchPoint product overview
What is TouchPoint?
The TouchPoint mobile app offers full, bilateral integration with the TouchPoint church management system. When a user updates his or her contact information in the app, the changes are reflected in the TouchPoint database. Built by the Church for the Church.
Key benefits of using TouchPoint
Attendance can be taken using printed rosters, barcode scanning, through the mobile app, or any combination of these, with options for both individual and headcount attendance.
Members can make one-off and recurring donations through the online giving portal, users can manually enter contributions and scan checks, and create giving histories, contribution statements and summary reports.
TouchPoint’s search builder enables users to draw on over 250 selection criteria to create user lists based on demographics, attendance, giving, and more, and use these lists to target communications, produce reports, add members to groups, and create member status flags.
Users can send customizable emails and text messages directly from the database, personalized for each member, with email open link tracking, and the option to include special links to allow event registration directly from with the email.
Typical customers
Platforms supported
Support options
Training options
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TouchPoint
Starting from
No pricing info
Starting from
37
Per month
Flat Rate
TouchPoint pricing information
Value for money
4.2
/5
242
Starting from
No pricing info
Pricing options
Value for money contenders
TouchPoint features
Functionality
4.1
/5
242
Total features
39
1 categories
Most valued features by users
Functionality contenders
TouchPoint users reviews
Overall Rating
4.3
/5
242
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.2/10
110
104
23
4
1
Overall rating contenders
Andrew P.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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We picked TouchPoint because it offered all of their services at a flat rate, and a good rate at that. The development has been great and the customer support is top-notch. The difficulty with any software that does a lot of things is always complexity, and I would say they've done a fair job with that, and they continue to make improvements on usability. As a person with some experience with database...
Features, open source, support.
Ease of use still has a little ways to go, but this is an area of pretty constant improvement for them.
Michael D.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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As a small rural church, TouchPoint has helped us better track our guests and make follow-up connections and the mobile app makes taking attendance in our Connection Groups super easy. And the customer support is fast and very helpful.
I love that we can enter in as many prospect contacts as we need to without being charged per record. This is huge for us as a small rural church of under 100. Another benefit is that our Connection Group teachers can take attendance right on the mobile app. Since we have no church secretary, this is a great help in getting our records in and keeping them up to date.
I do wish that texting was integrated into the system rather than having to use a 3rd party service. I also would love to see some kind of implementation with Facebook posting, particularly when advertising special events. The scheduling calendar--while a great help with scheduling our nursery workers--needs an update.
Jenni F.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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I have been using TouchPoint for about a year and a half now. In someways, it is incredibly useful, and I look forward to learning more of its features. But it is often unintuitive and difficult to navigate. For example, if you search someone's first name without adding a space after it, no results will be generated. I think it has great potential but some bugs need to be worked out. But the support staff has always been incredible. Shout out to our reps!
It definitely gets the job done. We've got all our church goers in one place, we can send mass emails and track people. Support staff is my favorite part.
It's often frustrating or difficult to figure out. I think someone needs to go through and make some operations more intuitive.
Chris R.
Religious Institutions, 1-10 employees
Used daily for 1-2 years
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TouchPoint enabled our church to become more faithful in nearly every aspect of ministry. Our church has always struggled with keeping up with people, to be honest. Since starting to use TouchPoint, we have increased our faithfulness to track and "keep up" with our people. The functionality and ease of use with the software are incredible. The customer service has been unparalleled beginning with the...
It's very user-friendly. It's useful on multiple platforms (app, mobile browser, laptop/desktop). Customer Support
They provide plenty of free training to get you started. They answer any and all questions. I would like to have a little more training at a more affordable cost. At least offer more in-depth and a broad range of videos for training.
Katie H.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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This is such a great ministry tool. You can keep track of contact information, attendance data, and other interactions with people in your church or organization. Highly recommended!
This software allowed us as a church to take ministry into our own hands. There were several features with TouchPoint that we had never had access to with previous software companies. For example: the ability to assign tasks to certain people and put some responsibility in their hands helped our visiting ministry really take off. This is an excellent tool to help keep data and other information in a cohesive manner.
When we moved to TouchPoint from our previous software, there were certain elements that were not able to transfer over. These were not "mission critical" items, but they did play a crucial part to our ministry here. We had to really work with their customer service department to get the best results from our conversion.
Thank you so much for your balanced review, Katie! We're glad to have you on board!
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