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Flexible Church Management System with Mobile App
TouchPoint Pricing, Features, Reviews and Alternatives
TouchPoint product overview
What is TouchPoint?
The TouchPoint mobile app offers full, bilateral integration with the TouchPoint church management system. When a user updates his or her contact information in the app, the changes are reflected in the TouchPoint database. Built by the Church for the Church.
Key benefits of using TouchPoint
Attendance can be taken using printed rosters, barcode scanning, through the mobile app, or any combination of these, with options for both individual and headcount attendance.
Members can make one-off and recurring donations through the online giving portal, users can manually enter contributions and scan checks, and create giving histories, contribution statements and summary reports.
TouchPoint’s search builder enables users to draw on over 250 selection criteria to create user lists based on demographics, attendance, giving, and more, and use these lists to target communications, produce reports, add members to groups, and create member status flags.
Users can send customizable emails and text messages directly from the database, personalized for each member, with email open link tracking, and the option to include special links to allow event registration directly from with the email.
Typical customers
Platforms supported
Support options
Training options
TouchPoint pricing information
Value for money
4.2
/5
241
Starting from
No pricing info
Pricing options
Value for money contenders
TouchPoint features
Functionality
4.1
/5
241
Total features
40
1 categories
Most valued features by users
Functionality contenders
TouchPoint users reviews
Overall Rating
4.3
/5
241
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
109
104
23
4
1
Overall rating contenders
Kathy B.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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I have used several other Member Management Softwares/Systems over the years and TouchPoint is the most user-friendly one I have experienced. The Annual Cost is surprisingly low compared to the tremendous features they offer. Before switching to BVCMS, which become TouchPoint, I was on the lookout for a system that would be more affordable for our Satellite Campus, yet offered the same features I was used to from the expensive Software/System. I was surprised at their cost then even more pleasantly surprised at the features they offered. I have recommended TouchPoint to many other Ministry Assistants as a system that is "worth the time to switch over to" due to the ease of use for them AND THEIR VOLUNTEERS. It is one of the very best I have experienced.
Features - some of the Best I have experienced
They do not have an Account Financial System integrated into Touchpoint. I use Quick Books for my accounting so I have to input my financials (Tithes, Mission Trips, etc). from Touchpoint to Quick Books.
Lisa V.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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With no database background, I was given the duty to oversee our church's database. When we signed up for TouchPoint, any concerns were calmed by the personal training given from the start, along with excellent, courteous, kind and prompt assistance whenever I need to contact customer support. We are blessed with the upgrades, also. When someone wants to add a new feature, all of us receive the same benefit. We know we are getting a quality database which allows our church to function like one with a huge administrative staff when really it is just TouchPoint giving us the technology to achieve the goal of knowing our congregation and reaching them with information.
Flexibility, ease of use, cost, customer service, continued upgrades and features
Mobile features are still limited and sometimes difficult (but I expect it will be improving, as your product always does!); some features assume understanding by the user but aren't clear. I hit a few little glitches due to our small church needing specialized features for our events which don't exist in TouchPoint, or that I in my ignorance I am not aware of. I agree it's often user error. :)
Jenni F.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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I have been using TouchPoint for about a year and a half now. In someways, it is incredibly useful, and I look forward to learning more of its features. But it is often unintuitive and difficult to navigate. For example, if you search someone's first name without adding a space after it, no results will be generated. I think it has great potential but some bugs need to be worked out. But the support staff has always been incredible. Shout out to our reps!
It definitely gets the job done. We've got all our church goers in one place, we can send mass emails and track people. Support staff is my favorite part.
It's often frustrating or difficult to figure out. I think someone needs to go through and make some operations more intuitive.
Michael D.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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As a small rural church, TouchPoint has helped us better track our guests and make follow-up connections and the mobile app makes taking attendance in our Connection Groups super easy. And the customer support is fast and very helpful.
I love that we can enter in as many prospect contacts as we need to without being charged per record. This is huge for us as a small rural church of under 100. Another benefit is that our Connection Group teachers can take attendance right on the mobile app. Since we have no church secretary, this is a great help in getting our records in and keeping them up to date.
I do wish that texting was integrated into the system rather than having to use a 3rd party service. I also would love to see some kind of implementation with Facebook posting, particularly when advertising special events. The scheduling calendar--while a great help with scheduling our nursery workers--needs an update.
Janet H.
Chemicals,
Used daily for 1-2 years
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It has been harder for me because I am not from the gadgets generation. I have found so much support from the Touch Point Team. They were always patient and understanding. I can't believe that it was just last year that we had the system put in. Even though I am still learning and probably always will be I am enjoying the process. Glad we chose TP as our new church software.
Since part of my job is to keep up with our members I like how easy it is with Touch Point. I love the way you can use the Decision Summary to keep up with changes made in the system. I also love the fact that when a change is made to a person's record you can see who made it and when it was made. Also this system keeps the info in the system so you can always go back and reverse it. This is a great time saver.
I like reports the least because I have had a harder time figuring them out. Those younger than I picked it up right away. My brain doesn't think the same way as the reports work. With that said the Customer Support helps me anytime and is always very encouraging.
TouchPoint FAQs
TouchPoint has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of TouchPoint?
Q. Does TouchPoint support mobile devices?
Q. What other apps does TouchPoint integrate with?
Common TouchPoint comparisons
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