TouchPoint Pricing, Features, Reviews & Comparison of Alternatives

Pros
TouchPoint is a very good user-friendly application, very easy to use for beginners as well and very good customer support for a quick response. I was strongly recommended.

Cons
None, because of the very good customer support, User-friendly as well.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Flexibility, online portal, app, ability to develop further, task/follow up system

Cons
Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Smartphone app (love this!) Membership (photos, info that individuals can update themselves, family relationship notes, pastoral notes) Contributions, web-based (can access anywhere) Attendance tracking / ability to enter attendance over smartphone app.

Cons
Lacks full financial suite (gen ledger, accts payable, payroll, etc) Reports could be more customizable and outreach forms too. Difficulty of integrating with Microsoft Word for producing form letters. A few other things I can't recall right now.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Extremely and intuitive to use platform. Filled with robust and customizable features and metrics. Extremely attentive customer support team. Minimal learning curve.

Cons
I can't think of any negative feedback or experiences that we have had while we have been using TouchPoint.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The software is extremely user friendly and acts as an interface for the entire office even when some staff members are out on visitation, vacation, hospital duty.... It is very helpful in keeping track of accurate demographics and statistics for our church not only on a member informational level, but also in a financial sense as well. The ability to also accept credit/debit card transactions easily through a simple link on our website has increased contributions, tithes, and offerings by quite a bit. TouchPoint also allows our pastors to know who has visited with whom and also for our senior pastor to assign tasks to associate pastors; effectively delegating tasks and visits across the entire pastoral staff. As the financial secretary, I utilize the Touch Point software for keeping up with contribution records as well as yearly capital pledge campaigns. The software has the ability to compile financial data and run easy reports. Over all, I love the "user friendliness" of the software. It seems to be designed along the lines of some popular social media forums and it is extremely easy to navigate. Over all, the software gets an A from Woodlawn Baptist Church.

Cons
The mobile app that coincides with the software is not as user friendly for either internal staff or members. The app is easy to find and download on any app store; however, once the app is downloaded and log in occurs, it is very limited on the functionality. Our pastors utilize the mobile app to pull up address information for members when they are out on visitation; however, they are not able to input information regarding their visit on the app. It has been mentioned several times that it would make the software/system much more attractive if they were to access and update information within the mobile app instead of waiting until the end of their visit/day when they are sitting back at their desks, in front of a computer to input all of the necessary information that they would like to include about the visitation/events of the day and to pass on that information to the rest of the staff.

Rating breakdown