Churchteams vs TouchPoint

Clearstream

Tithely Church Management

ChurchTrac

Two-way enabled mass texting, integrations with popular ChMS and other 3rd party apps, multi-management capabilities, text-to-join keywords, automated workflows with conditional logic, native apps, live polls, and dedicated short codes.



Breeze is a cloud-based church management software designed to assist small & mid-sized churches in managing events, donations, follow-ups, volunteers, and more.

Try a free 30-day trial of Breeze today and see why more than 11,000 churches love Breeze!

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting and attendance management

Churchteams is a church management software aimed at churches overseeing multiple small groups and ministries

Member Communication

Member Directory

Attendance Tracking

Online Giving

Small Group Management

Event Management

Volunteer Management

Pledge Management

Most reviewers indicate that Churchteams offers strong value for money, as they appreciate its affordability and pricing based on church size. Most users consider the included features and reasonably priced add-ons worthwhile for their organizations.

Value for money

By industry, Churchteams reviewers are most commonly professionals in religious institutions (73%). The most frequent use case for Churchteams cited by reviewers is church management (96% of reviewers).

Churchteams

Android

iPhone

iPad

Web-based

Planning Center

ChurchStaq

Pushpay

Rock RMS

TouchPoint

Realm

Small/ Medium

Medium/ Large

Extra large

Occasional technical and usability issues

57% of reviewers feel negative about bugs and issues in Churchteams. Some users report experiencing crashes and lost progress, especially when working on tasks like email templates. Reviewers indicate that dropdown menus can lag or fail to function properly, causing frustration during navigation. They mention challenges with login placement and password management, as well as difficulties with users updating their own information. Some reviewers feel that certain processes are cumbersome or unintuitive, and alignment problems with web browsers occasionally disrupt their workflow.

Extensive video training resources

100% of reviewers feel positive about Churchteams’ video training resources. Users think the availability of step-by-step tutorials, webinars, and recorded sessions helps them learn the software at their own pace. Reviewers appreciate having access to informative videos for leadership training and problem-solving when customer support is unavailable. They say these resources are valuable for onboarding new users and mastering different software components. Some reviewers find the variety of support materials, including blogs and knowledge bases, particularly helpful for ongoing learning and troubleshooting.

Comprehensive group management tools

100% of reviewers feel positive about Churchteams’ group tracking features. Reviewers indicate the software makes it easy to organize, monitor, and communicate with various groups, including small groups, ministries, and membership lists. They appreciate being able to track attendance, giving, and involvement in one centralized location. Users say the ability to customize records and automate tracking saves significant time and helps leaders stay organized. Some reviewers find that tracking group health and participation is straightforward, and they value the convenience of accessing group data from any device.

retired

This product allowed us to switch to a church management system with integrated donation management and gave us the freedom to use it in our own way rather than enforcing the tool's idea of how a church should be managed.

Financial Administrator

Their response and solutions are quick and thorough.

ChMS Administrator

The need to extract the needed information whether it be for attendance, small groups, financial, etc. is SO important when ministering to our church family.

IT management

Some of the menu items can be a little hard to find sometimes.

Worship Dept. Admin. Asst.

The feature that has brought me the most happiness was to add check recording/storage to CT when using a scanner.

Tech Director

The builtin mass email and texting combined with the workflow feature makes it easy to maintain communications with members.

Administrative Assistant

We only use it for our Connect (Small) Groups, but it is the best software we can find for that.

With a little experience and assistance from support anyone can get over the hurdle, but it makes it difficult to spread the administration load due to the learning curve.

Senior Pastor

Meaning there is no local saving of data for when you don't have access to internet.

Accounting Associate

Being able to rank destinations is also helpful in keeping important ones on top.  

I also like how you can add destinations and turn on/off when needed.  

It makes life easy for reconciliation of the deposits with easy to read and accurate reports.  

Assistant of Media Arts and Technology

Running reports is also so much less intimidating and the staff is willing to do it after being shown once.

Other than the Financial permissions, there does not seem to be a lot of difference between the different levels.

The only thing I wish CT would do that they don't do is offer offline options.

Director of Strategic Efforts

CT advertises integration with PMM that advertisement

My staff has found Churchteams very easy to use and is so much more comfortable with this software compared to our old church management system.

Pastor

Menus are not especially intuitive, but that is a usual cost of extreme flexibility

Some features are additional cost since not every customer will use them but they are a good value.

Discipleship Minister

ChurchTeams is not the most intuitive software to use (think PC vs Mac).  

Financial & Ministry Services Administrator

Support is easy to get and they work hard to solve any issues and even make upgrades for things we would like to have.

Then I have to go in and separate, then merge them.

I don't use it on my phone, only when in the office

Exports to excel are lacking from some views.

Whenever we would like an added feature we let Churchteams know.  

Text-to-Church and related features - the possibilities are endless

Office Manager

The software is a bit pricy and their donation management system can be a bit complicated to set up if you have many "funds".

As a Senior Pastor, I was so happy to introduce it to my staff and the support in conversion and beyond has been amazing.

VP Media/IT/Web Development

We are more than a church, we are a ministry and have many functions.

It is very simple to enter information as well as make necessary changes.

The reporting is deep and wide...however it is also user friendly.

Pastor of Worship and Community

As a self-proclaimed "nerd" who enjoys employing tech for efficiency, this product does not come close to meeting my (fairly low) standards.

It collects all the necessary information but just overall it is too simplistic looking or basic.  

Other ChMS have a lot of reports but they are hard to find in the software.  

Director of Ministries

He was patient, knowledgable, and helpful.  

Executive Pastor

Love this company--so glad that they created this service & they are running it with such great care!

Sunday School Servant

The software customized each group of the church, for example, elementary, servants, Elders,  Campers, retreat registration...

Deaconess

Nothing so far other than I can’t figure out how to change my own login info.

We like dashboard and the data it can display.  

I have necessary info at my fingertips which is helpful.

My church has been using it for about 5 months.

Secretary

The giving/ financial side, it cost more than other ones and so we are using a different online giving platform.

Entering the information for each student is easy and quick with enough fields to use or add your own field.

Since I am a weekly user, I find it easy to access with a password to fill or retrieve information regarding any group from the church.

Office Administrator

Generally pretty good, great support and customer service from the developers.

Churchteams has been fantastic for communication, groups, check in and volunteers.

Pretty easy to use and implement into our church.

Church Management

Ease of Use

Customer Support

Reporting

Information Management

Integrations

Data Management

Security and Access Control

Mobile Access

Small Business

Freelancers

Mid-size Business

Large Enterprises

Most reviewers indicate that Churchteams offers strong value for money, highlighting its affordability compared to other church management solutions. They appreciate that pricing is based on church size and includes unlimited groups, making it accessible for various organizations. Users think the range of features provided at the base price is impressive, and they find optional add-ons reasonably priced and worthwhile. Some reviewers feel that, while not as extensive as certain competitors, Churchteams delivers essential functionalities at a lower cost. They say the software is flexible and meets their needs without straining their budgets.

ChurchTeams

TouchPoint's donation management system offers seamless tools for online, mobile, and text giving. Track contributions in real time, analyze trends, and engage donors with personalized campaigns. Simplify giving, enhance security, and nurture generosity with a platform designed to grow your mission.

Email Marketing

Contact Management

Grant Management

Proprietary

Windows

Chromebook

Standard

Complicated and unintuitive interface

54% of reviewers feel negative about TouchPoint’s user interface. Reviewers indicate that the interface is cluttered, dated, and not intuitive, making navigation difficult for both new and experienced users. They say that terminology and layout can be confusing, requiring extra training to perform even basic tasks. Some users report that advanced features are especially hard to access and understand, and that customization options are limited or overly complex. Reviewers find that the interface’s lack of intuitiveness can discourage broader adoption among church members and staff.

Steep learning curve for users

41% of reviewers feel negative about TouchPoint’s ease of use. Some users report that the software is not intuitive and requires significant time to learn, especially for those less comfortable with technology. Reviewers indicate that finding specific features or information can be confusing, and training is often necessary for new users. They say that the lack of straightforward navigation and the complexity of certain functions make it challenging to use without guidance. Some reviewers feel that the system is not immediately user-friendly, particularly for volunteers or staff unfamiliar with similar tools.

Comprehensive ministry support tools

Ministry Software Analyst

Touchpoint allows us to capture such great data analytics that will help us ministry more effectively.

100% of reviewers feel positive about TouchPoint’s ministry support. Reviewers appreciate how the software offers practical features for ministry, such as targeted communication, task assignment, and data analytics that enhance outreach and engagement. They say it helps them stay organized, track members, and adapt to various ministry needs. Some users report that the tool enables effective collaboration among staff and volunteers, making ministry administration more manageable. Reviewers indicate that the software’s adaptability and broad functionality allow them to serve their church community more efficiently and faithfully in daily ministry operations.

Responsive and helpful support

91% of reviewers feel positive about TouchPoint’s customer support. Reviewers appreciate the prompt and knowledgeable assistance they receive from the support team, noting quick response times and a genuine willingness to help resolve issues. They say the extensive support library and comprehensive documentation make it easier to learn and troubleshoot. Some users report that the support staff is attentive to feedback and open to making improvements. Reviewers find that ongoing training and accessible help resources contribute significantly to their positive experience managing the software.

Streamlined church management features

Database Administrator

From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.

91% of reviewers feel positive about TouchPoint’s church management capabilities. Reviewers appreciate the software’s ability to centralize member records, track giving, and facilitate communication across ministries. They say it simplifies administrative tasks, making it easier for both large and small churches to keep accurate records and manage pastoral care. Some users report that features like online registration, check-in, and customizable tools help them adapt the system to their specific needs. Reviewers indicate that having a unified platform improves efficiency and supports better engagement with their congregation.

Director of Technology

TouchPoint's robust features include member data management, online giving, event registration, volunteer coordination, attendance tracking, and much more.

Systems Administrator

When our church began looking for a new church management platform, TouchPoint was the only platform where every conversation began with the goal of how can we work together to bring Christ to your community, congregation, and staff.  

Director of Ministry Coordination

Registrations, messaages related to registration settings, screens related to registrations, and user ease for registration could be better.

Software Systems Coordinator

TouchPoint is not just a company or a product, they really partner with churches and walk along side us in using data to empower ministry!

Director of Connection and Assimilation

I love that TouchPoint has functionality that allows us to use data to know and love our people well

Media and Communications Minister

I like how it is focused on delivery the best option for church database and contact list.  

As a relatively newer church management software company compared to older well known softwares, some of the features are still being worked on and fleshed out.

Director of IT

It is a tool the helps serve our staff by enabling effective outreach and ministry to our church family

Minister, Church Data

Frequency of bugs and timeline of resolutions.

I think this is true of any system that needs to appease many churches: different churches need slightly different things.  

Particularly when it comes to volunteer scheduling and similar.

I think some new features are not thoroughly tested as they should be.

This means there are occasional bugs to work out in the software.

The software does great out-of-the-box, but can be customized to do all sorts of other things.  

Also, the customer support is outstanding, and new development clearly reflects actual church needs.  

In these years, I feel like I've gotten to know many of the TouchPoint staff folks, and they are truly partners in our ministry.  

It is robust and extremely capable as well as very versatile and adaptable.

Director of Operations

Our experience with TouchPoint has been one of true partnership, listening, and growing.

People are easy to work with and we love the product.  

We have used TouchPoint for ten years and are constantly learning.

Reception - Social Media

Helps improve individual customer relationships and identify new business opportunities

Churchteams vs TouchPoint Comparison (2026)

Churchteams

TouchPoint

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives