DONATION vs DonorSnap Comparison

Overview

DONATION is used by small to mid-sized churches and charities to track their donors and donations and issue receipts. With...

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$80.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

211

24

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(76)

5

4

3

2

1

53

19

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I even got my Dad, a treasurer at his small church in Eastern Canada, to use it and he is a true fan as well. Just an outstanding program, easy to use, and the customer service is top notch.
I have used Donation at our church for over five years and I highly recommend it. This program is very clear and easy to use, their customer service is excellent and the price is great.
Dan Cooperstock seems to be very familiar with the not for profit sector and what we are trying to do. He has produced an excellent piece of software at a great price with great service.

Pros

The product is easy to use while being sufficiently flexible to allow for tailored donor tracking. The customer service is responsive, friendly and helpful.
At first, I thought there was a catchbut it is genuinely what is claims to be, and we are very grateful for it. Definitely recommend it.
They transferred our data with no extra cost and were extremely helpful in doing so. The program is very easy to follow and the on screen helps/videos are fantastic.

Cons

I'm reluctant to give access to another operator as I have slight fear it may be hard to find errors in data entry. My motto is: If you want it done right, do it yourself.
It is still not intuitive to generate and use. In spite of this one weakness I do not hesitate to recommend it to all, especially at it's low cost.
Even past years were available if needed to reprint receipts. The only downside relates to the set up of categories (for our various cause collections) which we had to do a couple of times.

Cons

I can't think of any negative aspects of Donorsnap. As we have been using it and making recommendations, features have been added that meet those needs.
The fact that you cannot call a number to talk to a person frustrates me; you have to send an email and they will reply to you within four hours during business hours.
M new to DonorSnap and was initially nervous using it. However, anytime I have a question, I am able to click on one of the step-by-step videos to walk me through any process.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features1
  • ACH Payment Processing
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Document Generation
  • Electronic Payments
  • Email Marketing Management
  • Email Tracking
  • Goal Setting / Tracking
  • Mail Merge
  • Mobile Integration
  • QuickBooks Integration
  • Registration Management
  • Social Media Integration
  • Web Forms
  • Website Integration
  • Total features28
  • ACH Payment Processing
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Document Generation
  • Electronic Payments
  • Email Marketing Management
  • Email Tracking
  • Goal Setting / Tracking
  • Mail Merge
  • Mobile Integration
  • QuickBooks Integration
  • Registration Management
  • Social Media Integration
  • Web Forms
  • Website Integration

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Bloomerang
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier
  • Total integrations4
  • Authorize.net
  • Bloomerang
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

DONATION vs. DonorSnap

See how DONATION and DonorSnap stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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