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DONATION
5
216
4
26
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Donation management software for small to midsize churches
Table of Contents
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DONATION - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
DONATION overview
What is DONATION?
DONATION is an easy-to-use, affordable, and powerful solution best suited to small and mid-sized organizations. Intended primarily for record-keeping of donors and donations, issuing receipts, reporting, and mail-merge, DONATION is not a fundraising system. (If that's your requirement you might want a more full-featured and customizable fundraising program - that's also more expensive!) Over 4,000 registered users in churches and charities in the U.S., Canada and around the world make DONATION their program of choice.
DONATION’s user interface
DONATION review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.3
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about DONATION?
Users report DONATION is easy to use, affordable, and well-suited for churches and nonprofits to track donations, manage donor records, and generate tax receipts. They appreciate its straightforward setup, time-saving features, and the variety of customizable reports available for different needs, including year-end statements and government-compliant receipts.
Reviewers appreciate the exceptional customer support, noting prompt, personal responses to questions and issues. They feel the software simplifies donor management and church giving tracking, though some mention minor challenges with advanced reporting or customizing templates, which are usually resolved quickly with available help resources.
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Who uses DONATION?
Based on 245 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
DONATION's key features
Most critical features, based on insights from DONATION users:
All DONATION features
Features rating:
DONATION alternatives
DONATION
Starting from
17
Per month
One Church Software
Starting from
58
Per month
Planning Center
Starting from
No pricing info
ChurchTrac
Starting from
9
Per month
DONATION pricing
Pricing plans
Pricing details:
User opinions about DONATION price and value
Value for money rating:
Of 28 reviews that provide robust commentary on DONATION's price and value, mention it in a positive light.
Most reviewers indicate that DONATION offers excellent value for money, highlighting its affordability, low cost, and generous licensing compared to other programs. They find the software cost-effective, especially for small organizations, and appreciate that it delivers necessary features without being expensive. Users say the pricing is a major benefit, making it accessible and practical for their needs. Some reviewers find that, while inexpensive, DONATION still provides robust functionality. They report that other programs often cost more and require costly upgrades, whereas DONATION remains budget-friendly and effective.
, and
DONATION customer support
What do users say about DONATION customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of DONATION customer support.
Widespread user sentiment highlights extremely fast and responsive customer support, often receiving answers within hours.
A large number of users appreciate the personal, direct assistance from Dan Cooperstock via email or phone for any issues.
Frequently reported by users, support is knowledgeable, thorough, and willing to go above and beyond to resolve problems.
Broad user base values the detailed documentation and helpful guidance, with prompt follow-up when further help is needed.
Support options
Training options
