DonorPerfect vs SmarterSelect

Donorbox

Bloomerang

DonorSnap

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Annual Giving Manager

The standout feature is the exceptional customer support, which makes a big difference in our day-to-day use of the system.

Executive Assistant

What truly sets them apart is their unparalleled customer service - a team that goes above and beyond to address our inquiries and provide tailored solutions.

DonorPerfect empowers nonprofit teams to work together, raise more money, and cultivate relationships that will keep your mission moving forward.

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Attendance Management

Auction Management

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Committee Management

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Storage

Donation Tracking

Donor Discovery

Donor Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Event Management

Event Scheduling

Event Ticketing

Forms Management

For Nonprofits

Fund Accounting

Fundraising Management

Generative AI

Gift Matching Management

Goal Setting/Tracking

Grant Management

Historical Trend Analysis

Interaction Tracking

Member Database

Membership Management

Mobile Access

Mobile Giving

Multi-Channel Communication

Online Forms

Online Giving

Payment Processing

Personalization

Pledge Management

Real-Time Analytics

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Social Marketing

Social Media Integration

Summary Reports

Task Management

Task Scheduling

Third-Party Integrations

Volunteer Management

Web Forms

Website Integration

Website Management

Workflow Management

By industry, DonorPerfect reviewers are most commonly professionals in non-profit organization management (50%). The most frequent use case for DonorPerfect cited by reviewers is fundraising & donor management (56% of reviewers).

Users and use cases

Most reviewers indicate DonorPerfect delivers strong value for money, citing affordable pricing, flexible plans, and robust features. However, some users report frustration with add-on costs, confusing pricing tiers, and occasional unexpected expenses.

Value for money

The DonorPerfect integrations most frequently cited by reviewers are: Constant Contact (an email marketing product rated 4.5 out of 5 for its integration with DonorPerfect) and QuickBooks Online (an accounting product, 4.4).

Integrations

DonorPerfect is a fundraising solution offering key features such as donation tracking, reporting and analytics, donor management, contact management, payment processing, and online giving, among others.

DonorPerfect

Web-based

iPhone

iPad

Android

Windows

Chromebook

Blackbaud Raiser's Edge NXT

Little Green Light

Bonterra Network for Good

Neon CRM

Virtuous

Blackbaud eTapestry

Keela

Givebutter

Zeffy

DonorDock

DonorView

OneCause

Bonterra EveryAction

HubSpot CRM

GoFundMe Pro

Starting at

Limited and cumbersome event tools

Philanthropy Officer

We've looked into adding the Auctions and Events modulars too, but they just didn't have the same functionality as other companies.

62% of reviewers feel negative about DonorPerfect’s event management features. Some users say the event module lacks the advanced functionality needed for complex fundraising events, such as seating charts, bidder numbers, and online bidding. Reviewers indicate that the event tools are not well integrated with the rest of the system and can be rigid or cumbersome to use. They find entering event information and exporting data challenging, often preferring to use other software for event management. Some users report that the event section is not intuitive and requires repetitive setup for recurring events.

Complex filter and query setup

VP, Development and Marketing

When we make reports with hyper-specific filters we can't save them to be used again later.

64% of reviewers feel negative about DonorPerfect’s filter creation process. Some users say building and managing filters for reports is confusing and not user-friendly. Reviewers indicate that setting up complex queries with combinations of AND/OR logic is cumbersome and often requires additional training or support. They find the filter interface overwhelming, especially when trying to extract specific data. Some users report that filters are difficult to save and reuse, and sharing them with others is not straightforward. Reviewers feel that the filter system lacks clarity and can be tedious compared to other platforms.

Challenging report creation process

Office Manager

I find pulling reports not user-friendly. Whenever I need to draw a report, I must chat with the customer service.

46% of reviewers feel negative about DonorPerfect’s report generation. Some users say pulling reports is not intuitive and often requires assistance from support. Reviewers indicate that setting up and customizing reports can be time-consuming and confusing, especially for complex data needs. They find the terminology and process for extracting information unclear, leading to inconsistent results. Some users report that saving and reusing reports is difficult, and the dashboard lacks flexibility for real-time data views. Reviewers feel that generating the exact reports they need involves too many steps and can be frustrating.

Outdated and inflexible online forms

Director of Finance and Operations

Basically, you'll click on a box to edit it, and then the page pauses and thinks for a moment before allowing you to edit. When doing a lot of edits in a row, it can be very annoying.

Director of Operations

It is an amazing product, but I often wonder if we need to make a change because there are a lot of things we don't use about it, like the forms, because they don't look very good on our website, and they payment forms, because the processing fees are a lot.

43% of reviewers feel negative about DonorPerfect’s online forms. Some users say the forms are basic, not easily customizable, and look outdated on their websites. Reviewers indicate that editing and creating forms is clunky, with limited options for layout and features. They find the forms lack standard webform functionalities and are not as user-friendly as those from competitors. Some users report issues with integrating payment options and that the forms do not always respond well to user input. Reviewers feel that the appearance and flexibility of online forms do not meet their needs.

Intermittent technical problems

Major Gift Officer

There are several times throughout the day I get logged out without notice resulting in some work being lost and having to be redone.  

56% of reviewers feel negative about DonorPerfect’s stability due to bugs and issues. Some users say they experience unexpected logouts, occasional crashes, and slow performance, which disrupt their workflow. Reviewers report that troubleshooting technical problems can be challenging and follow-up from support is sometimes inconsistent. They find that system glitches, such as lagging verification steps or connection losses, can result in lost work or delays. Some users mention that updates or changes occasionally introduce new issues. Reviewers indicate that these technical interruptions can be frustrating, especially during critical tasks.

Ongoing webinar training opportunities

94% of reviewers feel positive about DonorPerfect’s webinars. Some users say the regular webinars cover a wide range of topics, making it easier to stay updated on features and best practices. Reviewers appreciate the availability of both live and recorded sessions, which accommodate different learning styles and schedules. They find webinars helpful for onboarding, mastering complex tasks, and refreshing their knowledge. Some users report that webinars are led by knowledgeable trainers and provide practical, easy-to-follow instructions. Reviewers indicate that free access to these sessions adds value and supports their ongoing professional development.

Comprehensive video learning resources

Director

There are a bunch of training videos that are extremely helpful in learning new features and for when you get stuck.

94% of reviewers feel positive about DonorPerfect’s video tutorials. Some users say the abundance of step-by-step videos and instructional guides makes it easy to learn new features and processes. Reviewers appreciate being able to access tutorials on demand, which helps them troubleshoot issues independently and onboard new staff efficiently. They find the videos clear, concise, and suitable for both beginners and advanced users. Some reviewers find the knowledgebase with videos particularly helpful for self-paced learning. Users indicate that having these resources available reduces their reliance on live support for routine questions.

Robust donor tracking features

Development and Communications Manager

We have realized that the system is a great way to do everything from track donation history and generate donation reports to keep our donors engaged by way of anniversary notes and personalized thank yous.

Director of Development & Communications

Overall, DonorPerfect is a one stop shop for us, easily handing not only day to day entries and tracking of membership, donations and more, but also providing insight into those members and donations which help us plan future campaigns, events and other fundraising endeavors.

93% of reviewers feel positive about DonorPerfect’s donor tracking. Some users say the platform makes it easy to track donations, manage donor profiles, and monitor engagement over time. Reviewers appreciate the ability to categorize donors, log interactions, and generate detailed reports. They find the system useful for managing pledges, recurring gifts, and volunteer hours. Some users report that having all donor information in one place improves collaboration among team members and supports personalized stewardship. Reviewers indicate that these tracking features help them build stronger relationships with supporters and plan future campaigns more effectively.

Effective fundraising management tools

Director of Communications

We can easily track donor histories, segment donors for targeted campaigns, and generate detailed reports that provide invaluable insights into our fundraising performance.

Development and Membership Team

It has transformed how we manage donor relationships, making it easier to track contributions, manage campaigns, and analyze our fundraising efforts.

93% of reviewers feel positive about DonorPerfect’s fundraising capabilities. Some users say the platform streamlines campaign management, donor segmentation, and reporting, which helps them monitor fundraising performance and share results with stakeholders. Reviewers appreciate being able to track donor histories, manage communications, and customize campaigns for different audiences. They find the integration with other tools and the centralized database valuable for organizing fundraising activities. Some users report that DonorPerfect helps them set and track goals, analyze trends, and adapt strategies to maximize fundraising outcomes. They value the system’s flexibility and user-friendly interface.

Development Director

DonorPerfect's best features include its user-friendly interface, strong support, and the ability to manage donations, engage donors, and streamline administrative tasks.

Manager, Fund Development

Our organization has access to a sophisticated and comprehensive tool to properly manage and analyze data in order to make informed decisions regarding fund development activity.

Customizable workflows: The platform allows for customization to grow with your organization, expanding workflows and connecting with preferred tools as needs evolve.

Chief Development Officer

We’ve been able to strengthen donor stewardship, improve reporting, better track recurring donors, and create more intentional development workflows as we scale.

Real-time updates: DonorPerfect updates in real-time, ensuring that your entire staff can access the most up-to-date information at any time, no matter where they are based.

Development Manager

The platform keeps everything organized in one place, making it easy to track donations, manage donor relationships, run reports, and monitor campaign progress without feeling overwhelmed.

Once familiar with the system, it becomes a reliable day-to-day platform that supports both routine tasks and more strategic work like tracking trends and managing campaigns.

Director of Development

I'd love a few tweaks, for instance the ability to date limit people's attributes (flags) and export some reports that don't currently export - having to hand type my events report was disappointing.

Engagement Coordinator

One of my favorite things about DonorPerfect is the live support—it’s always there when I need help—as well as the knowledgebase, which I can turn to anytime I want to deepen my understanding or learn something new.

Director of Advancement

Over the last year we have started using DP Forms which allows for less paperwork and time from my team because everything easily uploads into donor files.

It is a very robust software. Since you can customize every page, it allows you to track what is most important to you.

Customer Support is top notch, ability to customize screens and reports is super helpful, it is a very robust system with a lot of capabilities.

The process for entering and tracking them is not as straightforward as it could be, which can create inconsistencies if multiple staff members are working in the system.

The ability to save time by making global edits + bulk updates/imports is very helpful for an organization who is cleaning up their database.

Executive Director

The integration with online donation forms and automatic receipting saves a lot of time, and being able to segment donors for targeted communications is a huge plus.

I have also bought a few hours of individual training each year to help with one of my database goals and make sure I am utilizing as many features of the system as possible for what I am trying to accomplish.

Donor Relationship Manager

One of the biggest wins is that it encourages board-level engagement in donor relationships, which is vital for long-term stewardship. Plus, we benefit from customizable dashboards, real-time reporting, integrated communication logs, and a strong security framework.

Accounting Assistant

My secret 3-year plan is to move us out of DonorPerfect, because again, a free plan with Airtable could very easily replace our current procedure with DP.

We love the ability to run reports, keep contact logs, send emails, and asses the wealth of our donors.

It often takes extra time to figure out where certain fields live or how to structure filters correctly, and even then, the results don’t always come out as expected without some trial and error.

Development Officer

The way Donor Perfect currently treats donor couples, it requires combining two members of a couple into one donor ID, or keeping individuals separate and losing details of their combined giving.

It takes at least 8 clicks (Reports > Report Center > choose report > four clicks to set period > hit Run Report) and a little time drinking coffee before you can see the answer.

Administrative Operations Manager

We can keep our database clean, managed with donor preferences, and historical data at our fingertips!

Assistant Controller

Being thrown into the fire to lead our transition our online membership enrollment/auto recurring as well as other donor online gifts from Flipcause to DP, we have ZERO issues.

DonorPerfect vs SmarterSelect Comparison (2026)

DonorPerfect

SmarterSelect

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives