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SmarterSelect Logo

Award More. Work Less. Online Applicant Management System.

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SmarterSelect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

SmarterSelect overview

Based on 227 verified user reviews

What is SmarterSelect?

By industry, SmarterSelect reviewers are most commonly professionals in non-profit organization management (49%). The most frequent use case for SmarterSelect cited by reviewers is scholarship management (69% of reviewers).

What do users say about SmarterSelect pricing?

Most reviewers indicate SmarterSelect delivers strong value for money, citing its affordability and stable pricing. Most users appreciate flexible pricing tiers, but some reviewers feel higher-tier plans are costly for small clubs and want more features at lower prices.

Starting price

2000per feature /
per year

Alternatives

with better value for money


Pros & Cons

Scholarship Management

Applicant Review

Bugs and Issues

Email Communication

Grant Management

Evaluator Access

SmarterSelect’s user interface

Ease of use rating:

SmarterSelect reviews

Overall rating

4.4

/5

227

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.79/10
Rating distribution

5

4

3

2

1

117

94

12

4

0

Pros
“SmarterSelect allows us to manage and process over 800 applications annually. When we made the decision to migrate over to Smarter Select, we found that we spend muck less time in the management process, which allowed us to spend more time fundraising and working with recipients and donors.”
CS

Chris S.

Executive Director

“It has allowed us to streamline our processes and move from paper applications to one simple common online application for scholarships.”
JT

Jaime T.

Executive Director

“We found some things like we need to have a person view each application since the applicant could download anything and shows it is complete when they are missing information still.”
JS

Jenny S.

Auxiliary National Secretary

Cons
“The fact that the body of an email (personal message box) will not let you put in an email address different to what is outside of the letter, and if you put one in and press send it then makes the email disappear and then you have to re write it.”
MR

Maggie R.

Educational Grant Officer

“Also, the very tiny save button at the bottom of the grant applications and final reports gets missed and the information is not saved which is frustrating for the grantees because they have to start over.”
KK

Kim K.

Office Manager/Program Assistant

“I don't like the tiers you need to buy just to add the Spanish language. When everything in our education system is setup to support Spanish speakers it seems lame a program that cost so much cannot support Spanish speakers unless we upgrade.”
tc

travis c.

Counselor

Who uses SmarterSelect?

Based on 227 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Non-Profit Organization Management
Education Management
Philanthropy
Higher Education
Others

Use cases

Scholarship Management
Grant Management
Nonprofit

SmarterSelect's key features

Most critical features, based on insights from SmarterSelect users:

Customizable questions
Applicant portal
Applicant tracking
Data import/export
Scoring
Web forms
Recommendations
Commenting/Notes

All SmarterSelect features

Features rating:

Activity tracking
Alerts/Notifications
Applicant portal
Applicant tracking
Application management
Audit management
Commenting/Notes
Communication management
Compliance management
CRM
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Data import/export
Deadline management
Document review
Electronic payments
Electronic Submission
Email reminders
For grantmakers
Forms management
For nonprofits
For schools
Grant application management
Grant award tracking
Grant management
Interview management
Member database
Multi-Currency
Preview functionality
Progress tracking
Ratings/Reviews
Recommendations
Reminders
Reporting & statistics
Reviewer management
Role-Based permissions
Scoring
Search/Filter
Single sign on
SSL security
Status tracking
Third-Party integrations
Web forms
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SmarterSelect pricing

Starting from

2000

Per year

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SmarterSelect price and value

Value for money rating:

Of 22 reviews that provide robust commentary on SmarterSelect's price and value, mention it in a positive light.

Most reviewers indicate SmarterSelect offers strong value for money, highlighting its affordability compared to similar products and its suitability for smaller organizations or those with limited budgets. They appreciate the ability to choose pricing tiers that match their needs and note that prices remain stable over time, even as new features are added. Users think the platform provides essential functionality at a reasonable cost and saves both time and money. Some reviewers feel higher-tier plans may be costly for small clubs, and wish more features were available at lower price points.

, and

SmarterSelect integrations (1)

Top integrations

SmarterSelect customer support

What do users say about SmarterSelect customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of SmarterSelect customer support.

A large number of users highlight the responsiveness and quick turnaround of SmarterSelect's customer support team.

Widespread user sentiment praises the helpfulness and professionalism of support staff when resolving issues or answering questions.

Common user feedback appreciates the availability of comprehensive online resources, FAQs, and regular support updates.

Certain users report difficulty contacting support directly, especially due to the lack of a phone support option.

Support options

Faqs/forum
Email/help desk
Chat
Knowledge base

Training options

Documentation
Webinars
Live online
Videos
In person

To see what individual users say about SmarterSelect's customer support, check out the review snippets below.

“Only downside is the support system - which if you are not a tech person can be difficult to understand as you have to explain what your problem is in messages.”

MR

Maggie R.

Educational Grant Officer

SmarterSelect FAQs

Q. Who are the typical users of SmarterSelect?

SmarterSelect has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is SmarterSelect used for?

SmarterSelect is a web based application management platform that allows schools, awards organizations, and scholarship & grant providers to create, collect, analyze and evaluate customized application forms. The solution eliminates paper applications, helping companies to save time and focus entirely on selecting the right candidates. The online application system helps organizations to manage the entire application process by first creating an intuitive form for applicants. Application forms can be made as simple or as comprehensive as necessary using multiple choice question types. The question flow can be tailored to change depending on the respondents answers. With the data collected, SmarterSelect automatically scores respondents based on predefined formula. The solution helps users to schedule applicant interviews by sending invitations via text or email and provides a simple interface via which applicants can respond. The application authenticates users via single sign on and integrates with CRM/ MMS platforms from Abila/ netForum, Personify, iMIS and GIN systems to support SSO. SmarterSelect is mobile responsive and optimized to work on mobile devices. Users can analyze respondent reports on the move, through their smartphones and tablets.


Q. What level of support does SmarterSelect offer?

SmarterSelect offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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