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DonorPerfect
5
921
4
458
3
64
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Fundraising Software for Nonprofits
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DonorPerfect - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
DonorPerfect overview
Based on 1464 verified user reviews
What is DonorPerfect?
DonorPerfect is a fundraising solution with key features that include donation tracking, reporting and analytics, donor management, contact management, online giving, payment processing, and more.
Who uses DonorPerfect?
By industry, DonorPerfect reviewers are most commonly professionals in non-profit organization management (51%). The most frequent use case for DonorPerfect cited by reviewers is fundraising & donor management (56% of reviewers).
What do users say about DonorPerfect pricing?
Most reviewers indicate DonorPerfect offers strong value for money, citing affordable pricing and comprehensive features. However, some users report frustration with extra costs for add-ons, confusing pricing tiers, and unexpected fees that impact overall affordability.
What are the most popular integrations for DonorPerfect?
The DonorPerfect integrations most frequently cited by reviewers are: Constant Contact (an email marketing product rated 4.5 out of 5 for its integration with DonorPerfect) and QuickBooks Online (an accounting product, 4.4).
Starting price
per month
Pros & Cons
Data Management
User Experience
Customer Support
Online Forms
Limited event management functionality
Complex filter setup process
DonorPerfect’s user interface
DonorPerfect review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.3
Customer support
4.8
Reviews sentiment
What do users say about DonorPerfect?
Users say DonorPerfect offers robust donor management, customizable reporting, and efficient gift processing, making it valuable for nonprofits of various sizes. They appreciate its user-friendly interface, cloud accessibility, and the ability to tailor fields and workflows, though some mention a steep learning curve and challenges with duplicate records and household management.
Reviewers indicate that DonorPerfect’s standout feature is its responsive and knowledgeable customer support, which helps them overcome system complexities. They find the pricing competitive and the platform flexible, but note that some advanced features and add-ons can increase costs and that the interface could be more modern.
Select to learn more
Who uses DonorPerfect?
Based on 1,464 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
DonorPerfect's key features
GetApp's analysis of 207 verified user reviews collected between July 2021 and September 2024 identifies DonorPerfect's most critical features and summarizes user sentiment about those features.
Reviewers appreciate DonorPerfect's Donation Tracking capabilities. They report it simplifies tracking donations, pledges, and payments, and allows for detailed categorization by campaign, payment method, and more. Users highlight the ease of running reports and the ability to customize fields. They find it valuable for maintaining donor records, analyzing fundraising efforts, and ensuring accurate financial records. Some users mention the integration with accounting software and the ability to link donations to multiple donors as beneficial aspects. Of the 112 DonorPerfect users who gave detailed accounts of their use of Donation Tracking, 99% rated this feature as important or highly important.
Reviewers indicate DonorPerfect's Reporting/Analytics is highly customizable and critical for strategic planning. They appreciate the variety of reports available and the ability to create detailed filters. Users find the training and support helpful for setting up reports. However, some find the reporting interface clunky and difficult to navigate, requiring frequent support. They value the ability to review fundraising activities, track donor engagement, and generate reports for accounting and retention purposes. Of the 38 DonorPerfect users who gave detailed accounts of their use of Reporting/Analytics, 97% rated this feature as important or highly important.
Reviewers feel DonorPerfect's Donor Management is robust and essential for organizing donor information. They highlight the customization options for fields and the ability to track donor interactions. Users appreciate the alerts for lapsed donors and the integration with email platforms like Constant Contact. Some mention issues with duplicate profiles and missing capabilities like moves management. They find it valuable for segmenting donors, managing relationships, and ensuring accurate communication. Of the 105 DonorPerfect users who gave detailed accounts of their use of Donor Management, 95% rated this feature as important or highly important.
Kevin K.
Development Director

Bri T.
Development Coordinator
Emily L.
Chief Development Officer
Users report that DonorPerfect's Online Giving forms are easy to create and integrate seamlessly with the system. They appreciate the customization options and the ability to manage recurring gifts. Some users mention issues with the layout and user-friendliness of the forms. They find the integration with payment gateways and the automatic syncing of donation data helpful. However, a few users experienced problems with recurring payments and split gifts. Of the 65 DonorPerfect users who gave detailed accounts of their use of Online Giving, 92% rated this feature as important or highly important.
Reviewers indicate DonorPerfect's Contact Management allows for efficient tracking of donor interactions. They appreciate the integration with Constant Contact and the ability to log various types of contacts. Users find it helpful for scheduling follow-ups and maintaining accurate records. Some mention difficulties in managing contacts within organizations and the need for more automation capabilities. They value the ability to personalize outreach and improve donor relations. Of the 47 DonorPerfect users who gave detailed accounts of their use of Contact Management, 91% rated this feature as important or highly important.
Users report that DonorPerfect's Payment Processing is quick, easy, and integrates well with the system. They appreciate the seamless handling of online donations and the secure processing of payments. Some users mention issues with fraud payments and difficulties with the payment gateway setup. They find the integration with accounting systems and the ability to process credit card payments valuable. However, a few users are concerned about the additional fees charged by DonorPerfect. Of the 73 DonorPerfect users who gave detailed accounts of their use of Payment Processing, 89% rated this feature as important or highly important.
All DonorPerfect features
Features rating:
DonorPerfect alternatives
DonorPerfect pricing
Value for money rating:
Starting from
119
Per month
User opinions about DonorPerfect price and value
Value for money rating:
To see what individual users think of DonorPerfect's price and value, check out the review snippets below.
Kevin K.
Development Director

Bri T.
Development Coordinator
DonorPerfect integrations (15)
Integrations rated by users
We looked at 1,464 user reviews to identify which products are mentioned as DonorPerfect integrations and how users feel about them.
Integration rating: 4.4 (234)
“It is great to be able to contact our donors and to add and delete communications with our donors all through one location.”
Suzanne C.
Diretor of Development
Integration rating: 4.3 (47)
“The two-way QuickBooks Online sync means owner P&L, cost-to-serve, and reconciliation stay accurate automatically, and cleaner/vendor invoices flow straight in as bills — no double entry, no separate payment silo.”
Nicholas R.
Operator
Integration rating: 3.6 (34)
“This was critical and very useful when we were hosting events and auctions. We are no longer holding those events and using this feature.”
Suzanne C.
Diretor of Development
Integration rating: 4.3 (29)
“We have just added this and haven't fully integrated it yet. We are excited for what it can offer with pop-out giving forms and segmented forms to make it more pleasing to the donor.”
“Integrates perfectly. Givecloud does not have all of the features for customizing that we would like, but the two apps work well together.”
Suzanne C.
Diretor of Development
Integration rating: 4.6 (24)
Integration rating: 4.5 (11)
“My accounting system for 17 years”
Mike S.
President
DonorPerfect customer support
What do users say about DonorPerfect customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of DonorPerfect customer support.
Widely noted by reviewers, DonorPerfect's customer support is responsive, knowledgeable, and consistently goes above and beyond.
A large number of users highlight the availability of live support and a comprehensive knowledge base for quick problem-solving.
The majority of users appreciate the friendly, patient, and professional support team that assists through onboarding and ongoing needs.
Common user feedback praises the speed of response, with many receiving helpful answers within minutes and tailored follow-up support.
Support options
Training options
To see what individual users say about DonorPerfect's customer support, check out the review snippets below.
“The standout feature is the exceptional customer support, which makes a big difference in our day-to-day use of the system.”
Jena R.
Annual Giving Manager
“What truly sets them apart is their unparalleled customer service - a team that goes above and beyond to address our inquiries and provide tailored solutions.”
Donielle W.
Executive Assistant
DonorPerfect FAQs
DonorPerfect has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. What is DonorPerfect used for?
DonorPerfect is the all-in-one fundraising platform that helps nonprofits work smarter, strengthen relationships, and grow giving. Streamline your day-to-day tasks and get a complete view of your constituents—all in one connected system. With DonorPerfect, you can: -Manage contacts and donor development in one place -Send personalized, targeted communications -Track every type of donation with ease -Report on performance and uncover insights -Connect to best-in-class tools through effortless integrations
Q. Does DonorPerfect support mobile devices?
DonorPerfect supports the following devices:
iPhone, iPad, Android
Q. What level of support does DonorPerfect offer?
DonorPerfect offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
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